e2open IT Operations Manager Interview Questions and Answers

1 and half hour coding assessment
1 - Hard question (100M)
1 - Medium question (50M)
1 - easy question (20M)

Q1. DSA question based on 2 pointer approach
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Q2. One question based on dynamic programming
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Q1. Based on kadane's algorithm was a leetcode medium question
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Q1. Based on linked list - Reversal of group of k nodes
Ans. 
Reverses groups of k nodes in a linked list
• Iterate through the linked list in groups of k nodes

• Reverse each group of k nodes using a helper function

• Update the pointers to connect the reversed groups back together
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Q1. Key skills obtained in current role
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Q1. Can you tell me about yourself and your professional experience?
Ans. 
I am a detail-oriented professional with experience in operations management and process improvement.
• Over 5 years of experience in operations management

• Skilled in process improvement and efficiency

• Strong attention to detail and problem-solving abilities

• Previous roles include Operations Coordinator at Company X and Operations Manager at Company Y
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Q1. Scenario-based questions were presented for you to answer
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About news profile of the company

Q1. It was good very professional
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Q1. About your roles and responsibilities.
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Q1. Explain event monitoring and the tools used in support
Ans. 
Event monitoring is the process of tracking and analyzing system events to identify issues and improve performance.
• Tools used for event monitoring include Nagios, Zabbix, and SolarWinds.

• Event monitoring can help detect security breaches, system failures, and performance issues.

• It involves setting up alerts and notifications for specific events and analyzing data to identify patterns and trends.

• Event monitoring can also...read more
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Q2. Have you worked on monitoring windows applications? Explain
Ans. 
Yes, I have experience in monitoring windows applications.
• I have used tools like Microsoft System Center Operations Manager (SCOM) and SolarWinds to monitor windows applications.

• I have set up alerts and notifications for critical events and thresholds.

• I have also created custom dashboards to track performance metrics and identify issues.

• Examples of applications I have monitored include Microsoft Exchange, SQL Server, a...read more
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Q3. Talk about your current roles and responsibilities
Ans. 
I oversee IT operations, manage teams, ensure system availability, and implement new technologies.
• Manage a team of IT professionals

• Ensure system availability and performance

• Implement new technologies and upgrades

• Develop and maintain IT policies and procedures

• Collaborate with other departments to identify and address IT needs

• Provide technical support to end-users

• Monitor and analyze system performance and security

• Manage
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Q1. Explain a scenario where you dealt with attrition.
Ans. 
Managed attrition by implementing employee engagement programs and offering growth opportunities.
• Identified reasons for attrition through exit interviews and feedback sessions

• Developed employee engagement programs to improve job satisfaction and retention

• Offered growth opportunities such as training and development programs, promotions, and cross-functional projects

• Monitored attrition rates and made necessary adjustmen...read more
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Q2. How do you use CI/CD pipeline in operations?
Ans. 
CI/CD pipeline is used in operations to automate the deployment process and ensure consistency and reliability.
• CI/CD pipeline is used to automate the build, test, and deployment process of applications.

• It ensures consistency and reliability by automating the entire process, reducing the risk of human error.

• It allows for faster deployment of applications, as changes can be quickly tested and deployed.

• It also enables con...read more
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Q3. What are the project management tools and processes used in your project?
Ans. 
We use Agile methodology and tools like JIRA, Trello, and Asana for project management.
• We follow Agile methodology for project management.

• We use JIRA for issue tracking and project management.

• Trello is used for task management and collaboration.

• Asana is used for project planning and tracking.
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Q4. How do you see yourself in the future in your new organisation?
Ans. 
I see myself as a key contributor to the growth and success of the organization.
• I plan to continuously improve my skills and knowledge to better serve the company.

• I aim to build strong relationships with my team and other departments to ensure smooth operations.

• I hope to take on more responsibilities and leadership roles as I prove my capabilities.

• I envision myself as a valuable asset to the company, helping to drive i
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First round was easy to crack

Q1. Tell me about yourself
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Q2. Explain your past experiences
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Q1. What is Account receivable
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Q2. What is Account payable
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