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DMart
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
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I applied via Walk-in and was interviewed before Jun 2023. There were 2 interview rounds.
I applied via Campus Placement and was interviewed before Apr 2023. There was 1 interview round.
I handle customer queries by actively listening, empathizing, and providing timely and accurate solutions.
Listen attentively to understand the customer's concern
Show empathy and understanding towards the customer's situation
Provide clear and accurate information or solutions
Follow up to ensure the customer's issue is resolved satisfactorily
Customer satisfaction is the measure of how happy and content customers are with a company's products or services.
Customer satisfaction is crucial for business success as it leads to customer loyalty and repeat business.
It is often measured through surveys, feedback forms, and online reviews.
Factors influencing customer satisfaction include product quality, customer service, pricing, and overall experience.
Examples of ...
I applied via Campus Placement and was interviewed before Mar 2023. There were 2 interview rounds.
I applied via Walk-in and was interviewed before Mar 2023. There were 2 interview rounds.
DMart interview questions for designations
I applied via Campus Placement and was interviewed in Aug 2021. There were 4 interview rounds.
Get interview-ready with Top DMart Interview Questions
I applied via Naukri.com and was interviewed before May 2022. There were 3 interview rounds.
I have extensive previous experience and a strong tendency to work at the ground level.
I have worked in various entry-level positions and have gradually climbed the ladder to reach my current level of expertise.
I believe in leading by example and have always been actively involved in the day-to-day operations of the teams I manage.
I have a hands-on approach and enjoy getting my hands dirty to understand the challenges ...
Team work efficiency is crucial for the success of any department. It involves effective communication, collaboration, and coordination among team members.
Clear communication channels should be established to ensure that everyone is on the same page.
Encourage open and honest communication among team members to foster trust and transparency.
Promote a collaborative environment where team members can share ideas, brainsto...
I applied via Naukri.com and was interviewed in Feb 2022. There was 1 interview round.
I applied via Campus Placement and was interviewed before Mar 2022. There were 2 interview rounds.
General Aptitude.
Nothing more than that.
I applied via Campus Placement and was interviewed before Aug 2021. There were 2 interview rounds.
The duration of DMart Department Manager interview process can vary, but typically it takes about less than 2 weeks to complete.
based on 31 interviews
3 Interview rounds
based on 265 reviews
Rating in categories
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