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DMart Customer Care Associate Interview Questions and Answers for Experienced

Updated 14 Nov 2023

DMart Customer Care Associate Interview Experiences for Experienced

1 interview found

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What is your dream
  • Q2. What is your house condistion
  • Ans. 

    My house is in good condition, well-maintained and clean.

    • Well-maintained with regular cleaning and upkeep

    • No major structural issues

    • Comfortable and inviting atmosphere

  • Answered by AI
Round 3 - One-on-one 

(2 Questions)

  • Q1. Family and qualifications
  • Q2. Y job Q krni h ??

Interview questions from similar companies

I applied via Walk-in and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - HR 

(6 Questions)

  • Q1. Where do you see yourself in 5 years?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why should we hire you?
  • Q5. What are your strengths and weaknesses?
  • Q6. Tell me about yourself.
Round 2 - Behavioral 

(2 Questions)

  • Q1. What's you know about retail
  • Ans. 

    Retail refers to the sale of goods or services from a physical or online store to the end-user.

    • Retail involves the sale of products or services to customers

    • It can be done through physical stores or online platforms

    • Retailers purchase products from wholesalers or manufacturers and sell them to customers at a markup

    • Retailers must focus on customer satisfaction and provide excellent customer service to retain customers

    • Exam...

  • Answered by AI
  • Q2. Why do you join sales ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be in formal.

I applied via Referral and was interviewed before Dec 2019. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About myself, work experience etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Be on time, and well groom

I applied via Walk-in and was interviewed before Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself
Round 3 - Technical 

(1 Question)

  • Q1. How it will work or what is the type of XYZ
  • Ans. 

    The type of XYZ is a software platform that utilizes machine learning algorithms to analyze data and provide insights.

    • XYZ is a software platform

    • It uses machine learning algorithms to analyze data

    • It provides insights based on the analyzed data

    • Examples of use cases include fraud detection, predictive maintenance, and customer segmentation

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Reliance Retail Associate interview:
  • How to sale
Interview preparation tips for other job seekers - HR ROUND IS FINE
BUT THE WORK PRESSURE IS HIGH
BURN YOUR BLOOD AND SALE THE XYZ

I applied via Walk-in and was interviewed before Aug 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. They asked me to tell me about your postivites and negativity

Interview Preparation Tips

Interview preparation tips for other job seekers - Sit straight during interview
First listen carefully
Speak slowly and politely
Make smart not over smart
Give your intro in maximum five lines

I applied via Walk-in and was interviewed in Jul 2019. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What are the brand's available in shoppers Stop? How will you deal with the customers when they want the same piece and that product is not available in store and the customer need that product only ,same ...
  • Ans. 

    Shoppers Stop offers a wide range of brands. If a desired product is unavailable, I will offer alternatives and assist the customer in finding a similar item.

    • Shoppers Stop carries various brands such as Levi's, Nike, Tommy Hilfiger, and more.

    • If a customer wants a specific product that is not available, I will apologize for the inconvenience and offer alternatives.

    • I will suggest similar items in the same pattern and col...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and give the interview

Associate Interview Questions & Answers

Walmart user image amruta tabhane

posted on 7 May 2022

I applied via Walk-in and was interviewed before May 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Firstly our intro like personal information ,Education regarding questions..then the ask this your first job or experience..regarding any other job perferd then they will see your physical strength are you...
  • Ans. Same as per the ask questions..
  • Answered by amruta tabhane

Interview Preparation Tips

Interview preparation tips for other job seekers - All the best everyone for your job interview..get more experience more working knowledge..very well thankyou..
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in May 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Written &oral test
  • Q2. English speaking

Interview Preparation Tips

Interview preparation tips for other job seekers - Best opportunity &best team management shoppers stop Faridabad
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Family background n qualities
  • Ans. 

    I come from a close-knit family with strong values. I possess qualities like empathy, patience, and good communication skills.

    • Close-knit family with strong values

    • Empathy towards others

    • Patience in handling customer concerns

    • Good communication skills

    • Example: I learned empathy from my parents who always taught me to consider others' feelings.

    • Example: Patience was instilled in me through dealing with my younger siblings.

    • Exa...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Dec 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What is your name and where are you from.
  • Q2. What about you and why you left privious job
Round 3 - One-on-one 

(1 Question)

  • Q1. What is your family background and how many given privious salary
Round 4 - Technical 

(1 Question)

  • Q1. What is your goal and what is your thin and what is your good

Interview Preparation Tips

Interview preparation tips for other job seekers - How many experience in this field ( retail) and how much expected salary

DMart Interview FAQs

How many rounds are there in DMart Customer Care Associate interview for experienced candidates?
DMart interview process for experienced candidates usually has 3 rounds. The most common rounds in the DMart interview process for experienced candidates are One-on-one Round and Resume Shortlist.
How to prepare for DMart Customer Care Associate interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at DMart. The most common topics and skills that interviewers at DMart expect are Communication Skills, Customer Handling, MS Office, Telecalling and customer care.
What are the top questions asked in DMart Customer Care Associate interview for experienced candidates?

Some of the top questions asked at the DMart Customer Care Associate interview for experienced candidates -

  1. What is your house condist...read more
  2. Y job Q krni h...read more

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DMart Customer Care Associate Interview Process for Experienced

based on 1 interview

Interview experience

3
  
Average
View more

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