Delphi TVS Graduate Engineer Interview Questions and Answers

Q1. Questions are about ppap process, 8D methodology, Supplier quality related questions
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Q2. Quality process deployment
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Process knowledge & Drawing point.

Q1. Why Cp is greater than Cpk
Ans. 
Cp measures process capability, while Cpk measures process capability adjusted for centering.
• Cp only considers the spread of data, while Cpk takes into account both spread and centering of data.

• Cp assumes the process is centered within the specification limits, while Cpk adjusts for any deviation from the center.

• If Cp is greater than Cpk, it indicates that the process is not centered within the specification limits.

• For...read more
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Q1. Quality assurance/control
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Q2. Quality management system
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Quality statgy improvement study

Customer handling and management handling

Q1. Core Technical and practical skills
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Q2. Brief about yourself
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Q1. Ambition related resume relevant question
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Q2. Previous experience, tell me about yourself
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Q1. How to handle customer complain used quality tool
Ans. 
Use quality tools like Pareto chart, fishbone diagram, and 5 Whys to analyze and address customer complaints.
• Identify the root cause of the complaint using tools like fishbone diagram.

• Prioritize the issues using a Pareto chart to focus on the most critical problems first.

• Use the 5 Whys technique to dig deeper into the root cause of the complaint.

• Implement corrective actions based on the analysis to prevent similar comp
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