DCM Shriram Technical Support Engineer Interview Questions and Answers

Q1. Ask about previous company process and some basic technical questions
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Q1. Ask about family background
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Q1. HAC Classification, Basics of Safety
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Q1. Incident investigation, Basics of Safety, Leadership skills
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1 hr online test ..normal maths questions... logical reasoning questions

Q1. Previous work? How will you drive business? What is conversion,upt? Thats all
Ans. 
To drive business as an Assistant Manager, I will utilize my previous work experience and skills to increase sales, improve customer satisfaction, and implement effective marketing strategies.
• Utilize previous work experience to identify areas for improvement and implement strategies to drive business growth

• Develop and execute marketing campaigns to attract new customers and retain existing ones

• Analyze sales data and cu...read more
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We have to know overall background of any new interview candidates

Q1. We have to technical knowledge and skill
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Q2. Ask questions on relevant requirements
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Q3. What is your role responsibilities in your current organisation ?
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Q4. Which type of machinery you are operating.
Ans. 
I operate a variety of machinery including forklifts, conveyor systems, and packaging equipment.
• Forklifts

• Conveyor systems

• Packaging equipment
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Q5. Which type of problems comes in running operations
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Various problems can arise in running operations, such as logistical issues, staffing challenges, equipment failures, and customer complaints.
• Logistical issues: Problems with supply chain management, inventory control, or distribution.

• Staffing challenges: Difficulties in hiring, training, and managing employees.

• Equipment failures: Breakdowns or malfunctions of machinery or technology.

• Customer complaints: Dealing with d...read more
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Q6. How to quickly resolve it
Ans. 
To quickly resolve a problem, identify the root cause, gather relevant information, brainstorm solutions, and take decisive action.
• Identify the root cause of the problem

• Gather relevant information and data

• Brainstorm potential solutions

• Evaluate the pros and cons of each solution

• Take decisive action to implement the chosen solution

• Monitor the results and make necessary adjustments
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Q7. What you will done initially to avoid any type of break down?
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Q8. What safety measures you will follow in extreme emergency situation
Ans. 
In extreme emergency situations, I will prioritize the safety of individuals by following established emergency protocols and procedures.
• Assess the situation and determine the level of danger

• Alert and evacuate individuals to a safe location

• Contact emergency services and provide necessary information

• Administer first aid or CPR if trained and required

• Follow emergency response plans and protocols

• Communicate with team memb...read more
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Q9. How to perform better in your organisation
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Q10. What is your leadership skill, how to take work from your colleges
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Q11. How to improve equipment performance and save energy?
Ans. 
To improve equipment performance and save energy, focus on regular maintenance, optimizing settings, and implementing energy-efficient technologies.
• Perform regular maintenance to ensure equipment is functioning optimally

• Optimize equipment settings to minimize energy consumption

• Implement energy-efficient technologies such as LED lighting or smart sensors

• Train staff on energy-saving practices and encourage their involvem...read more
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Q12. How to maintain inventory?
Ans. 
Maintaining inventory involves tracking stock levels, organizing storage, conducting regular audits, and implementing efficient ordering processes.
• Track stock levels regularly to ensure accurate inventory counts

• Organize storage areas to maximize space and facilitate easy access

• Conduct regular audits to identify discrepancies and prevent stockouts or overstocking

• Implement efficient ordering processes based on demand for...read more
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Q13. What is your computer skill?
Ans. 
I have advanced computer skills including proficiency in Microsoft Office Suite, data analysis, and programming languages.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)

• Skilled in data analysis using tools like Excel and Python

• Familiar with programming languages such as Java and C++

• Experience with database management systems like MySQL

• Knowledge of web development technologies like HTML and CSS
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Q14. Which operating system do you know? Like SAP or any others?
Ans. 
I am familiar with multiple operating systems including SAP, Windows, and macOS.
• I have experience working with SAP, a widely used enterprise resource planning software.

• I am proficient in using Windows operating system and its various versions.

• I am also familiar with macOS and its functionalities.

• I have basic knowledge of Linux and its command line interface.
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Q1. What is your current salary?
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Q2. What is your expectation here?
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Q3. How much facilities your current organisation provided for you?
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Q4. When will you join here?
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Q1. How to find difference in Air and N2 in your plant
Ans. 
To find the difference in Air and N2 in a plant, analyze the composition and properties of each gas.
• Analyze the composition of Air (mainly nitrogen and oxygen) and N2 (pure nitrogen)

• Measure the concentration of each gas in the plant

• Consider the properties of each gas such as density, boiling point, and reactivity

• Use gas detection equipment to identify and quantify the presence of Air and N2
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Q2. Waste generation of your plant
Ans. 
Our plant generates approximately 100 tons of waste per month.
• We have implemented waste reduction strategies to minimize our environmental impact.

• We segregate waste into different categories for proper disposal and recycling.

• Regular waste audits are conducted to track and analyze our waste generation.

• Examples: paper waste, plastic waste, organic waste, hazardous waste
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Q3. Difference Between Hazop and Hira
Ans. 
HAZOP focuses on identifying potential hazards in a process, while HIRA assesses risks associated with those hazards.
• HAZOP stands for Hazard and Operability Study, which is a structured technique used to identify potential hazards in a process plant.

• HIRA stands for Hazard Identification and Risk Assessment, which involves assessing the risks associated with identified hazards.

• HAZOP is more focused on identifying specif...read more
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