Cross Country Infotech Back Office Executive Interview Questions and Answers

Process improvement can be achieved by identifying bottlenecks, streamlining workflows, and implementing automation.

• Analyze current processes to identify inefficiencies

• Streamline workflows by eliminating unnecessary steps

• Implement automation to reduce manual labor and errors

• Regularly review and update processes to ensure continued efficiency

Both quality and productivity are important, but quality should be given priority.

• Quality ensures customer satisfaction and loyalty

• Productivity can be improved without compromising quality

• Poor quality can lead to increased costs and loss of reputation

• Quality should be built into the process to ensure long-term success