Credit Saison Product Manager Interview Questions and Answers

Q1. Resume based, explain previous project, 2 short problem discussion - one on routing and another based on A/B testing
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Q1. Resume and previous experience
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Q2. Case study - add a new feature like a voice assistance/translator to Byju's app. How will you go about it?
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Q1. Case study - Think of your favourite non digital product. Why I like it?
Ans. 
My favorite non-digital product is my Moleskine notebook.
• I like the feel of the high-quality paper and the durability of the cover.

• It allows me to jot down ideas, sketches, and notes wherever I go.

• The simple design and compact size make it easy to carry around.

• It helps me stay organized and creative in a tangible way.
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Q2. Follow up - If I have to design it in a new way. What and how will I do that?
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Q3. Follow up - Present a product pitch to the business stakeholders about your product. "I could not perform strongly here. Hence, rejected"
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Q1. About your CV and solutions in it
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Q2. Process in the current company
Ans. 
The current company follows a structured process for product development and management.
• The company starts with market research to identify customer needs and preferences.

• Product requirements are defined based on the research findings.

• Cross-functional teams collaborate to design and develop the product.

• Regular feedback loops are established with stakeholders to ensure alignment.

• Testing and iteration are key components ...read more
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Q1. Same questions as the first round
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Q2. Assignment to visit their showroom
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Q1. Tell me about a time where you went above and beyond
Ans. 
I once worked late into the night to fix a critical bug before a major product launch.
• Stayed late at the office to troubleshoot and resolve a critical bug

• Collaborated with cross-functional teams to expedite the resolution process

• Ensured the bug was fixed before the scheduled product launch
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Q2. Tell me about a time where you were obsessed over customers
Ans. 
I was obsessed over customers when I led a project to revamp our product based on customer feedback.
• Conducted extensive customer interviews to understand their pain points and needs

• Analyzed customer data and feedback to identify trends and common requests

• Worked closely with the development team to prioritize and implement customer-driven changes

• Regularly solicited feedback from customers on new features and updates

• Obse...read more
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Q1. Design Planogram in darkstore
Ans. 
Designing a planogram for a darkstore involves strategically arranging products for efficient picking and packing.
• Consider grouping products by category or popularity for easier navigation

• Utilize shelving and storage solutions that maximize space and accessibility

• Implement a clear labeling system to aid in locating products quickly

• Optimize layout for efficient workflow and minimize picking errors

• Regularly review and ad...read more
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Increase Gpay txns by 5x

Q1. RCA of 5% drop in google docs
Ans. 
The Root Cause Analysis (RCA) of a 5% drop in Google Docs usage.
• Investigate recent changes or updates to Google Docs that may have caused user dissatisfaction.

• Analyze user feedback and reviews to identify any common issues or complaints.

• Check for any technical issues or bugs that may be affecting the performance of Google Docs.

• Review competitor products to see if there are any new features or improvements that may have...read more
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Q1. How would you increase the conversion rate on Call Now button on JD listings?
Ans. 
To increase conversion rate on Call Now button on JD listings, focus on improving visibility, adding compelling call-to-action, optimizing for mobile, and testing different placements.
• Improve visibility of the Call Now button by making it stand out with contrasting colors or larger size

• Add a compelling call-to-action next to the button, such as 'Call now for a free consultation'

• Optimize the button for mobile users by e...read more
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Q2. Walk me through your profile, experience and impact you have been able to deliver?
Ans. 
Experienced product manager with a track record of delivering impactful results.
• Over 5 years of experience in product management roles

• Led cross-functional teams to successfully launch 3 new products, resulting in a 20% increase in revenue

• Implemented customer feedback system that led to a 15% improvement in customer satisfaction

• Developed and executed product roadmap that resulted in a 30% increase in user engagement
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Problem solving and resume based discussion

Data and guesstimate

Q1. About current job
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Q2. What is Agile method
Ans. 
Agile method is a project management approach that emphasizes flexibility, collaboration, and iterative development.
• Agile involves breaking down projects into small, manageable tasks called user stories.

• It promotes frequent communication and collaboration between team members and stakeholders.

• Iterations, or sprints, are used to deliver working software in short timeframes, allowing for feedback and adjustments.

• Popular ...read more
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Q3. How do u plan sprints
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Q1. Guesstimate case study
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Q2. How you handle conflicts
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Q3. How to convince stakeholders
Ans. 
By demonstrating the value of the product, addressing concerns, and building relationships.
• Clearly communicate the benefits and value of the product to stakeholders.

• Address any concerns or objections raised by stakeholders with data-driven insights.

• Build strong relationships with stakeholders by understanding their needs and involving them in the decision-making process.

• Provide regular updates on the progress of the pr...read more
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