Continental Quality Executive Interview Questions and Answers

Quality is meeting or exceeding customer expectations. 7QC tools, 8D, 7 safety fundamentals, 7 golden rules, and 5S are quality improvement methodologies.

• 7QC tools are a set of problem-solving tools used to improve quality. Examples include Pareto charts, fishbone diagrams, and control charts.

• 8D is a problem-solving methodology used to identify, correct, and prevent problems. It involves eight steps, including defining...read more

8D is a problem-solving methodology used in quality management to identify, correct, and prevent recurring problems.

• 8D stands for Eight Disciplines and is a structured problem-solving process.

• It involves a team approach to thoroughly analyze a problem, identify root causes, and implement corrective actions.

• The 8D process includes steps such as forming a team, defining the problem, implementing interim containment actio...read more

There are various quality tools used in quality engineering to analyze and improve processes.

• There are around 7 basic quality tools commonly used in quality engineering: Pareto chart, cause-and-effect diagram, check sheet, control chart, histogram, scatter diagram, and flowchart.

• Additional quality tools include: 5 Whys, fishbone diagram, 8D methodology, Failure Mode and Effects Analysis (FMEA), Statistical Process Cont...read more

Quality tools are techniques and methodologies used to monitor, analyze, and improve processes to ensure high quality outcomes.

• Quality tools help identify and solve quality-related issues in processes.

• Examples include Pareto charts, fishbone diagrams, control charts, and scatter diagrams.

• These tools can be used to track defects, analyze root causes, monitor process variations, and make data-driven decisions.

• Quality too...read more

5S is a methodology used to organize a workplace for efficiency and effectiveness.

• Sort: Remove unnecessary items from the workplace.

• Set in order: Organize remaining items in a logical manner.

• Shine: Clean and inspect the work area regularly.

• Standardize: Establish standards and procedures for maintaining the organized workplace.

• Sustain: Ensure the 5S system is maintained and improved over time.

• Example: Implementing 5S in...read more