30+ Compass Group Support Services Interview Questions and Answers

The number of educated cleaning employees hired in a month varies depending on the organization's needs and budget.

• The number of educated cleaning employees hired in a month can range from 0 to several dozen, depending on the size of the facility and the level of cleanliness required.

• Some organizations may hire a few educated cleaning employees each month to maintain cleanliness, while others may hire a larger number for deep cleaning or special projects.

• The hiring of educate...read more

ACB stands for Air Circuit Breaker, which is a type of circuit breaker used to protect electrical circuits from overloads and short circuits.

• ACB is commonly used in low voltage power distribution systems

• It operates by automatically cutting off the power supply when a fault is detected

• ACBs are more reliable and require less maintenance compared to other types of circuit breakers

• Examples of ACB manufacturers include Schneider Electric, Siemens, and ABB

The breakdown of the call log for the uninterruptible power supply (UPS) includes information on types of issues, frequency of calls, resolution times, and trends.

• Types of issues reported (e.g. power failure, battery replacement, system error)

• Frequency of calls for each type of issue

• Average resolution times for different issues

• Trends in call volume over time (e.g. increasing calls during peak usage periods)

I have 10 years of experience in the facility industry.

• I have worked in various roles within the facility industry for the past 10 years.

• My experience includes managing facility operations, overseeing maintenance projects, and implementing sustainability initiatives.

• I have a strong understanding of building codes, regulations, and best practices in facility management.

• I have successfully led teams to improve efficiency and reduce costs in facility operations.

• I stay updated on...read more

Career growth and impact on organization are two key reasons to work in facilities.

• Opportunity for career advancement through gaining diverse experience in facility management.

• Ability to directly contribute to the success and efficiency of the organization through effective facility operations.

• Examples: Leading facility improvement projects, implementing cost-saving measures, optimizing space utilization.

Housekeeping work involves cleaning and maintaining the cleanliness of a facility.

• Cleaning and sanitizing all areas of the facility

• Dusting, vacuuming, and mopping floors

• Changing bed linens and towels

• Emptying trash cans and disposing of waste properly

• Restocking supplies such as toilet paper and soap

• Reporting any maintenance issues or damages to management

Budget allocation involves determining the appropriate distribution of funds between operating expenses (opex) and capital expenses (capex).

• Understand the organization's financial goals and priorities.

• Evaluate the current financial status and performance.

• Consider the long-term impact of investments on the organization.

• Allocate funds based on the nature of expenses - recurring (opex) or one-time (capex).

• Regularly review and adjust the budget allocation as needed.

Opex includes day-to-day expenses while capex includes long-term investments.

• Opex (Operating Expenses) include costs incurred in the day-to-day running of a business such as salaries, rent, utilities, and office supplies.

• Capex (Capital Expenditures) include investments in long-term assets like property, equipment, and infrastructure.

• Opex is usually deducted in the same year it is incurred, while capex is capitalized and depreciated over time.

• Opex is considered a short-term ex...read more

To resolve a dispute invoice, communicate with the vendor, review the contract terms, and negotiate a resolution.

• Communicate with the vendor to understand their perspective and discuss the discrepancies.

• Review the contract terms and agreements to determine the correct billing amount.

• Negotiate a resolution that is fair and satisfactory to both parties.

• Document all communications and agreements reached for future reference.

• Consider involving a mediator or arbitrator if the disp...read more

The UPS breakdown call log is up to date and all issues have been resolved.

• The UPS breakdown call log is regularly updated with all reported issues.

• All reported breakdowns have been addressed and resolved in a timely manner.

• The status of the UPS breakdown call log is currently clear with no outstanding issues.

• Regular maintenance checks are being conducted to prevent future breakdowns.

Compass Group is a leading global provider of food services and support services.

• Compass Group operates in over 45 countries.

• They serve millions of meals every day in various sectors such as healthcare, education, and corporate.

• The company offers a wide range of services including catering, cleaning, and facility management.

• Compass Group is known for its commitment to sustainability and responsible business practices.

• They have a diverse workforce and prioritize employee train...read more

To close an invoice, ensure all items are accurately billed, payments are received, and mark the invoice as paid.

• Verify all items on the invoice are accurately billed

• Ensure all payments for the invoice are received

• Mark the invoice as paid in the system

• Send a confirmation to the customer once the invoice is closed

The paper works of a housekeeping supervisor involve maintaining records, schedules, inventory, and communication with staff.

• Maintaining records of cleaning schedules and tasks

• Keeping track of inventory for cleaning supplies

• Communicating with housekeeping staff regarding assignments and updates

• Completing reports on room cleanliness and maintenance issues

Actuator is a device that converts electrical energy into mechanical motion.

• Actuators are used in HVAC systems to control the flow of air, water, or steam.

• They can be electric, pneumatic, or hydraulic.

• Examples of actuators include valves, dampers, and motors.

• Actuators are essential for maintaining temperature, humidity, and air quality in HVAC systems.

Food temperature refers to the degree of heat or coldness of food, which is crucial for food safety and quality.

• Food temperature is important for food safety, as certain temperatures can promote bacterial growth and lead to foodborne illnesses.

• Hot foods should be kept at a temperature of 140°F (60°C) or above to prevent bacterial growth.

• Cold foods should be kept at a temperature of 40°F (4°C) or below to slow down bacterial growth.

• Proper food temperature also affects the qual...read more

A relay is an electrically operated switch that opens or closes circuits electromechanically.

• Relays are used to control high voltage circuits with low voltage signals.

• They consist of a coil, an armature, and a set of contacts.

• When the coil is energized, the armature moves and the contacts either open or close.

• Relays are commonly used in industrial control systems, automotive applications, and household appliances.

• Examples include relay-controlled lighting systems, motor start...read more

Yes, I have knowledge about mail.

• I am familiar with the process of sorting and distributing mail.

• I have experience using mailroom equipment such as postage meters and mail scales.

• I understand the importance of maintaining confidentiality and accuracy when handling mail.

• I am proficient in using mail management software and tracking systems.

• I have excellent organizational and time management skills, ensuring timely delivery of mail.

• I am aware of different types of mail services...read more

The temperature of wet curry should be kept hot, ideally above 140°F to prevent bacterial growth.

• Wet curry should be kept at a temperature above 140°F to prevent bacteria growth

• Use a food thermometer to ensure the curry is at the correct temperature

• Reheat curry to a safe temperature if it has cooled down

• Store leftover curry in the refrigerator promptly

The food trail for Indian kitchen is diverse and rich in flavors, with a mix of spices and ingredients unique to each region.

• North Indian cuisine is known for its rich gravies and tandoori dishes

• South Indian cuisine is famous for its use of coconut and rice-based dishes

• East Indian cuisine is known for its seafood and use of mustard oil

• West Indian cuisine is famous for its spicy and tangy flavors, with dishes like vada pav and pav bhaji

• Indian street food is a must-try, with op...read more

Food gomming is the process of mixing food with saliva in the mouth to break it down before swallowing.

• Food gomming helps in the initial digestion of food by breaking it down into smaller pieces.

• It also helps in mixing food with saliva, which contains enzymes that start the digestion process.

• Chewing food thoroughly before swallowing is an important part of food gomming.

A food sample is a small portion of a food product given for tasting or testing purposes.

• Food samples are often used in marketing to promote new products or gather feedback from consumers.

• They can also be used for quality control purposes in food production.

• Examples of food samples include bite-sized portions of snacks, mini cups of yogurt, or small tastes of a new dish at a restaurant.

The refrigeration cycle is a process of removing heat from a space or substance. Types of chillers include absorption, centrifugal, and reciprocating.

• The refrigeration cycle involves four main components: compressor, condenser, expansion valve, and evaporator

• Absorption chillers use a heat source to drive the refrigeration cycle, while centrifugal and reciprocating chillers use mechanical energy

• Centrifugal chillers are commonly used in large commercial buildings, while absorpt...read more

Chillers operate by removing heat from a liquid through a refrigeration cycle.

• Chillers use a compressor to compress refrigerant gas, which then condenses into a liquid.

• The liquid refrigerant is then pumped through an evaporator, where it absorbs heat from the chilled water.

• The refrigerant then returns to the compressor to repeat the cycle.

• Chillers can be air-cooled or water-cooled, depending on the application.

• Chillers are commonly used in large commercial buildings, hospital...read more

Contractors are individuals or companies hired to perform specific tasks or projects for a client or organization.

• Contractors are not employees of the client or organization, but rather work independently or as part of their own company.

• They are typically hired for a specific period of time or project, and are paid based on the terms of their contract.

• Examples of contractors include construction workers, freelance writers, and IT consultants.

• Contractors are responsible for th...read more

Restaurant operating processes involve managing staff, inventory, customer service, and financial aspects to ensure smooth operations.

• Staff scheduling and training to ensure efficient service

• Inventory management to control costs and prevent shortages

• Customer service protocols to enhance guest experience

• Financial monitoring and budgeting for profitability

• Implementing technology for streamlined operations

BTU meter is a device used to measure the heat energy in a fluid flow.

• BTU stands for British Thermal Unit

• It measures the amount of heat energy transferred from one medium to another

• It is commonly used in HVAC systems to measure the heating or cooling output

• It consists of a flow sensor and temperature sensors to calculate the heat energy

• Examples of applications include measuring the energy consumption of a building's heating or cooling system