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CommVault Technical Support Interview Questions and Answers

Updated 14 Aug 2024

CommVault Technical Support Interview Experiences

1 interview found

Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-

I applied via Job Portal

Round 1 - Technical 

(2 Questions)

  • Q1. How backup process goes?
  • Ans. 

    The backup process involves copying and storing data to prevent loss in case of system failure.

    • Identify critical data to be backed up

    • Choose a backup method (full, incremental, differential)

    • Select a backup location (external hard drive, cloud storage)

    • Schedule regular backups to ensure data is up to date

    • Test backups to ensure data can be restored successfully

  • Answered by AI
  • Q2. Explain your experience in this field
  • Ans. 

    I have over 5 years of experience in technical support, troubleshooting hardware and software issues for various clients.

    • Provided remote technical support to clients via phone, email, and chat

    • Diagnosed and resolved hardware and software issues for desktops, laptops, and mobile devices

    • Installed and configured operating systems and software applications

    • Trained end-users on how to use new technologies and software

    • Maintain...

  • Answered by AI
Round 2 - HR 

(2 Questions)

  • Q1. What is your expected salary?
  • Ans. 

    My expected salary is competitive and reflective of my experience and skills in technical support.

    • Research industry standards for technical support salaries

    • Consider my level of experience and expertise in the field

    • Factor in the cost of living in the area where the job is located

    • Be prepared to negotiate based on benefits and other perks offered

  • Answered by AI
  • Q2. Tell me briefly about your self
  • Ans. 

    Experienced technical support specialist with strong troubleshooting skills and a passion for helping customers.

    • Over 5 years of experience in providing technical support for software and hardware issues

    • Proficient in troubleshooting network connectivity problems

    • Skilled in resolving customer inquiries and complaints in a timely and professional manner

  • Answered by AI

Interview Preparation Tips

Topics to prepare for CommVault Technical Support interview:
  • MCSA
Interview preparation tips for other job seekers - long process, 6 rounds of interviews, and at the end they might go for another candidate.

Skills evaluated in this interview

CommVault Interview FAQs

How many rounds are there in CommVault Technical Support interview?
CommVault interview process usually has 2 rounds. The most common rounds in the CommVault interview process are Technical and HR.

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CommVault Technical Support Interview Process

based on 1 interview

Interview experience

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