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Cnb Finwiz RMS Executive Interview Questions and Answers
Cnb Finwiz RMS Executive Interview Experiences
1 interview found
YASH GUPTA
Selected
I applied via Approached by Company and was interviewed in Jan 2024. There was 1 interview round.
Discussion about derivatives market , Strategies and Ms Excel
Top trending discussions
Interview questions from similar companies
Selected
I was interviewed in Jan 2025.
(2 Questions)
- Q1. Tell about yourself
- Q2. Tell your experience about the company you noticed or absorbed since you entered here.
- Ans.
Since joining the company, I have noticed a strong focus on customer satisfaction and continuous improvement.
Regular training sessions for employees to enhance customer service skills
Feedback mechanisms in place to gather customer opinions and suggestions
Implementation of new technologies to streamline customer interactions
Company culture that values empathy and problem-solving
(4 Questions)
- Q1. What motivates you to seek a position in the BPO sector?
- Ans.
I am motivated to seek a position in the BPO sector because of the opportunity to interact with diverse customers and provide excellent service.
Opportunity to interact with diverse customers
Ability to provide excellent service
Interest in problem-solving and communication skills
Career growth and development opportunities
Excitement about working in a fast-paced environment
- Q2. Tell about yourself.
- Q3. What is your understanding of customer service?
- Ans.
Customer service is the act of providing assistance and support to customers before, during, and after a purchase.
Customer service involves actively listening to customers' needs and concerns.
It requires empathy and patience to address customer issues effectively.
Providing timely and accurate information to customers is essential for good customer service.
Going above and beyond to exceed customer expectations can lead ...
- Q4. Where do you see yourself in the next five years?
- Ans.
In the next five years, I see myself growing within the company, taking on more responsibilities, and potentially moving into a leadership role.
Continuing to excel in my current role as a Customer Care Executive
Participating in training and development programs to enhance my skills
Seeking opportunities for advancement within the company
Building strong relationships with colleagues and customers
Possibly transitioning in
(3 Questions)
- Q1. What do you know about Samsung and its products?
- Ans.
Samsung is a multinational conglomerate known for its electronics products such as smartphones, TVs, and home appliances.
Samsung is a South Korean multinational conglomerate
It was founded in 1938 by Lee Byung-chul
Samsung Electronics is the largest subsidiary of the company
They produce a wide range of products including smartphones, TVs, home appliances, and more
Popular Samsung products include the Galaxy smartphones, Q
- Q2. What do you understand by premium segment customers?
- Ans.
Premium segment customers are high-end customers who are willing to pay more for superior products or services.
Premium segment customers are typically more affluent and have higher disposable income.
They prioritize quality, exclusivity, and personalized service.
Examples include luxury car buyers, high-end fashion shoppers, and first-class airline passengers.
- Q3. What do you know about artificial intelligence (AI)?
- Ans.
Artificial intelligence (AI) is the simulation of human intelligence processes by machines, especially computer systems.
AI involves the development of algorithms that enable machines to perform tasks that typically require human intelligence.
Examples of AI include virtual assistants like Siri and Alexa, self-driving cars, and recommendation systems like those used by Netflix and Amazon.
AI can be categorized into narrow...
The desktop test consisted of four different rounds, and a minimum score of 65 was required to pass.
Interview Preparation Tips
Selected
I was interviewed in Jan 2025.
(2 Questions)
- Q1. Sales executive
- Q2. How much salary
(2 Questions)
- Q1. Always set ur Goals and target
- Q2. Focus in your work and marketing on your job profile
(1 Question)
- Q1. Discipline in work's
(1 Question)
- Q1. Motivational sales arena
Interview Preparation Tips
Thanks Sir
Customer Care Executive Interview Questions & Answers
Teleperformance
ROHIT PANDEY
posted on 2 Mar 2025
(2 Questions)
- Q1. Can you tell me about yourself?
- Q2. What motivates you to want to join this company?
(2 Questions)
- Q1. Can you provide details about your family background?
- Q2. What does the written English communication test entail?
Selected
I applied via Walk-in and was interviewed in Nov 2024. There was 1 interview round.
(9 Questions)
- Q1. Myself and experience in english
- Q2. Selected for the peocess
- Q3. Last drawn salary why you are not another process
- Q4. Why you left last job
- Q5. Rate ur english 1 to 10 numbers
- Q6. Introduce yourself as a employee
- Q7. Season topic talk for two minutes
- Q8. How is good english
- Q9. Your favourite place on this topic
Interview Preparation Tips
Customer Care Executive Interview Questions & Answers
Hexaware Technologies
Anonymous
posted on 15 Feb 2025
Selected
I was interviewed in Jan 2025.
(2 Questions)
- Q1. Tell me your self intro
- Ans.
I am a dedicated and empathetic Customer Care Executive with a passion for helping customers resolve their issues and providing excellent service.
I have over 5 years of experience in customer service roles, including handling inquiries, complaints, and escalations.
I am skilled in active listening, problem-solving, and conflict resolution.
I strive to create positive customer experiences by going above and beyond to meet
- Q2. Where are you from
- Ans.
I am from New York City, known for its diverse culture and iconic landmarks.
Born and raised in the bustling city of New York
Grew up surrounded by a mix of cultures and traditions
Familiar with famous landmarks like the Statue of Liberty and Central Park
(3 Questions)
- Q1. Tell me your self intro
- Ans.
I am a dedicated and empathetic customer care executive with a passion for helping customers resolve their issues.
I have over 5 years of experience in customer service roles
I am skilled in active listening and problem-solving
I have a track record of exceeding customer satisfaction goals
I am proficient in using CRM software to manage customer interactions
- Q2. Which languages know
- Q3. Are you comfortable in night shifts
- Ans.
Yes, I am comfortable with night shifts as I have prior experience working in such shifts.
I have previous experience working night shifts in my previous job.
I am a night owl and feel more productive during night hours.
I am willing to adjust my schedule to accommodate night shifts.
I understand the importance of providing customer support round the clock.
I am aware of the challenges of working night shifts and am prepare
Selected
I applied via Walk-in and was interviewed in Oct 2024. There were 3 interview rounds.
Basic Journal entries and accounting concepts.
(3 Questions)
- Q1. Post Journal entry
- Q2. Difference in concepts
- Ans.
Difference between concepts
Concepts are abstract ideas while differences are distinctions between two or more things
Concepts are generalizations while differences are specific details
Examples: Concept of love vs. differences in love languages
- Q3. Profile related questions
(2 Questions)
- Q1. Accounting entries
- Q2. Case situations
Interview Preparation Tips
- Accounting
- Accounting principles
- Financial Accounting
Selected
I applied via Naukri.com and was interviewed in Sep 2024. There were 2 interview rounds.
Distance,train , coding
(7 Questions)
- Q1. Tell me about your self
- Q2. Please explain any topic in your family
- Q3. Why are you choosing this company
- Q4. Explain about this company
- Q5. Please explain any topic in 2mints
- Ans.
The topic of emotional intelligence in the workplace
Emotional intelligence refers to the ability to understand and manage emotions in oneself and others
It is crucial for effective communication, teamwork, and leadership
Examples include recognizing and regulating emotions, empathizing with others, and resolving conflicts peacefully
- Q6. What is Hr Position?
- Q7. Hr Qualification?
(2 Questions)
- Q1. Self introduction
- Q2. What are your current roles and responsibilities?
(2 Questions)
- Q1. What is property and casualty insurance?
- Ans.
Property and casualty insurance provides coverage for property damage and liability risks.
Property insurance covers damage to physical property such as homes, buildings, and personal belongings.
Casualty insurance covers liability risks such as bodily injury or property damage caused to others.
Examples include homeowners insurance, auto insurance, and commercial property insurance.
- Q2. What is the endorsement and policy lifecycle in insurance?
- Ans.
Endorsement and policy lifecycle in insurance involves making changes to an existing policy and managing it throughout its duration.
Endorsements are changes made to an existing insurance policy, such as adding or removing coverage, changing policy limits, or updating personal information.
The policy lifecycle includes the issuance of the policy, endorsements, renewals, and eventual cancellation or expiration.
Insurance c...
Sales Executive Interview Questions & Answers
HDB Financial Services
Anonymous
posted on 31 Oct 2024
Selected
I applied via Walk-in and was interviewed in Oct 2024. There was 1 interview round.
(3 Questions)
- Q1. Service management
- Q2. No issues in fiance service
- Q3. Excellent service
Interview Preparation Tips
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