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CMS IT Services Senior Customer Support Executive Interview Questions and Answers
CMS IT Services Senior Customer Support Executive Interview Experiences
1 interview found
I applied via Naukri.com and was interviewed before Jun 2021. There were 3 interview rounds.
(2 Questions)
- Q1. Tell me about your self
- Q2. What’s is your total experience
(4 Questions)
- Q1. What is Active directory
- Ans.
Active Directory is a directory service developed by Microsoft for Windows domain networks.
It stores information about network resources such as computers, users, and groups.
It provides authentication and authorization services for Windows-based computers.
It allows administrators to manage network resources from a central location.
It uses a hierarchical structure to organize network resources.
It can be integrated with ...
- Q2. Why do you want to work your company
- Q3. What is AD manager plus
- Ans.
AD Manager Plus is a web-based Active Directory management and reporting tool.
Allows IT administrators to manage and report on Active Directory objects
Offers features like user provisioning, group management, and password management
Provides pre-built reports and customizable templates for generating reports
Offers automation and delegation capabilities to streamline AD management tasks
- Q4. How to reset user I’d in ADMP
- Ans.
To reset user ID in ADMP, follow these steps:
Open Active Directory Users and Computers
Find the user account and right-click on it
Select 'Reset Password'
Enter a new password and confirm it
Click 'OK'
The user ID will be reset
(2 Questions)
- Q1. How would you rate yourself on a scale of 1-10
- Q2. Why should we hire you
Interview Preparation Tips
Skills evaluated in this interview
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(1 Question)
- Q1. About the coding and resume questions
(1 Question)
- Q1. Bond and salary package
Interview Preparation Tips
Technical Support Engineer Interview Questions & Answers
ITC Infotech
Anonymous
posted on 5 Nov 2024
(1 Question)
- Q1. System bootup issues
- Ans.
System bootup issues can be caused by hardware or software problems.
Check for loose connections or faulty hardware components
Verify BIOS settings and ensure correct boot order
Scan for malware or corrupted system files
Try booting into safe mode to troubleshoot software conflicts
Skills evaluated in this interview
Technical Support Engineer Interview Questions & Answers
ITC Infotech
Anonymous
posted on 13 Oct 2023
Selected
I applied via Naukri.com and was interviewed before Oct 2022. There were 2 interview rounds.
(5 Questions)
- Q1. Tell me about yourself?
- Q2. What was your major setback and what did you learn from it?
- Q3. I can see a list of projects mentioned so can you explain about what was your roles,responsibilities and contribution on those projects?
- Q4. Questions on Office365
- Q5. Questions on Software Testing
Interview Preparation Tips
- Office365
- SCCM
(2 Questions)
- Q1. Concepts on oops progressing the way that it will include
- Q2. Answers on the dilegent way
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed in Feb 2023. There were 2 interview rounds.
(8 Questions)
- Q1. How many year experience
- Ans. I have 10 year experience same office
- Q2. When you will join company?
- Ans. If i got selected i need 30 days paper period on my current office
- Q3. How much salary you will expected?
- Ans. I will expect 20 k salary
- Q4. Are u interested to work night shift
- Ans. Yes I interested day or night shift
- Q5. Are u interested to week end
- Q6. Why you resign your current office
- Ans. I interested to learn new things that's only reason
- Q7. You interested voice or non voice job
- Q8. Tell me your interest skills
- Ans. I am to work always sir
Interview Preparation Tips
(2 Questions)
- Q1. Exceptions and thread implementation
- Q2. Basics of restful web services
Selected
I applied via Naukri.com and was interviewed in Jun 2024. There were 3 interview rounds.
(1 Question)
- Q1. Finding the second maximum number in the list
- Ans.
To find the second maximum number in a list, sort the list in descending order and return the second element.
Sort the list in descending order
Return the second element in the sorted list
(1 Question)
- Q1. Loops in Informatica
- Ans.
Loops in Informatica are used to iterate over a set of data or perform repetitive tasks.
Loops in Informatica can be implemented using the 'Expression' or 'Router' transformations.
They are useful for processing multiple rows of data in a mapping.
Common types of loops include 'While' and 'For' loops.
Loops can help in performing complex data transformations and validations.
(1 Question)
- Q1. What is the reason for change
Skills evaluated in this interview
Two coding round in Javascript, first one to right CRUD operation in React.
Second one have to right JS for Flattened Array
(1 Question)
- Q1. Asking about Salary Structure
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. Internal working of hashmap, multi Thread,DSA and Coding.
- Ans.
Question on internal working of hashmap, multi-threading, DSA, and coding.
HashMap is a data structure that stores key-value pairs and uses hashing to retrieve values quickly.
Multi-threading is the ability of a CPU to execute multiple threads concurrently.
DSA stands for Data Structures and Algorithms, which are fundamental concepts in computer science.
Coding involves writing instructions in a programming language to cre
Skills evaluated in this interview
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CMS IT Services Interviews By Designations
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CMS IT Services Senior Customer Support Executive Interview Process
based on 1 interview
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CMS IT Services Senior Customer Support Executive Reviews and Ratings
based on 2 reviews
Rating in categories
|
Desktop Support Engineer
956
salaries
|  ₹1 L/yr - ₹4.5 L/yr |
|
Engineer- Customer Support
629
salaries
| ₹1 L/yr - ₹4.5 L/yr |
|
Network Engineer
337
salaries
| ₹1 L/yr - ₹8 L/yr |
|
Technical Support Engineer
265
salaries
| ₹1.1 L/yr - ₹5.4 L/yr |
|
System Administrator
225
salaries
| ₹1.8 L/yr - ₹7.6 L/yr |
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