Citrus Hotels F&B Associate Interview Questions and Answers

To service food, ensure proper presentation, temperature, and timing for each dish.

• Ensure food is presented attractively on the plate

• Serve hot dishes hot and cold dishes cold

• Deliver food promptly to guests

• Check back with guests to ensure satisfaction

• Handle any special requests or dietary restrictions with care

Various chemicals are used in the housekeeping department for cleaning and disinfecting purposes.

• Common chemicals used include bleach, ammonia, disinfectants, and degreasers

• Each chemical serves a specific purpose such as sanitizing, removing stains, or deodorizing

• Proper training is required for handling and using these chemicals safely

Lost and found procedure involves collecting, documenting, storing, and returning lost items to guests.

• Lost items are collected by housekeeping staff or guests are directed to report to front desk.

• Each item is documented with details like description, date found, and location.

• Lost items are stored securely in a designated area.

• Guests can claim lost items by providing detailed description or proof of ownership.

• Unclaimed...read more