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Ciena Technical Writer Interview Questions and Answers

Updated 17 Mar 2020

Ciena Technical Writer Interview Experiences

1 interview found

I applied via LinkedIn and was interviewed in Sep 2019. There were 5 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Tell me about your current role and what you do?
  • Q2. How many documents did you write in your current role?
  • Q3. Any experience with hardware documentation?
  • Ans. 

    Yes, I have experience with hardware documentation.

    • I have documented hardware installation and setup procedures.

    • I have created user manuals for hardware products.

    • I have worked with engineers to document hardware specifications and design.

    • I have experience with CAD drawings and schematics.

    • I have created troubleshooting guides for hardware issues.

  • Answered by AI
  • Q4. Any electronics background?
  • Ans. 

    Yes, I have an electronics background.

    • I have a Bachelor's degree in Electrical Engineering.

    • I have worked on various electronics projects during my studies.

    • I have experience with circuit design and troubleshooting.

    • I am familiar with electronic components and their functions.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Round 1: A video conference over Zoom with a panel of three based in Canada
Round 2: Face to face if the panelists are in India
A written test on the same day.
Round 3: HR


Ciena had a team of writers in Canada, but they reduced the team there and are now recruiting in India. The company is a good workplace, but doc management isn't. The Director sounded a bit cold. The lady was warm, and another manager acted too smart.

From some writers who worked there, the feedback isn't great. There is no proper doc workflow. To collect information, you must go to the engineer's desk or call him/her. No wiki or specs docs. No proper doc publication system either. You update the doc based on the input received from the management. The doc is just a support team here. No proper tools: some use FM, some docs are in Word and Powerpoint, and some in HTML. Hard set deadlines, but it's difficult to get reviews from engineers.

You are asked to come to the office every day. No work-from-home. If you WFH, the day is marked as a leave of absence from management. The company provides free cab service and lunch. Timings are from 8 AM to 5 PM.

Skills evaluated in this interview

Interview questions from similar companies

I was interviewed before Sep 2016.

Interview Questionnaire 

16 Questions

  • Q1. On what technology you have worked?
  • Ans. 

    I have worked on various technologies including Java, Python, AWS, Docker, and Kubernetes.

    • Java

    • Python

    • AWS

    • Docker

    • Kubernetes

  • Answered by AI
  • Q2. Case studies of daily operational activities?
  • Ans. 

    Daily operational activities case studies

    • Case study of optimizing production line for efficiency

    • Case study of implementing new safety protocols in a manufacturing plant

    • Case study of troubleshooting and resolving technical issues in a software development team

    • Case study of streamlining inventory management in a retail store

    • Case study of improving customer service processes in a call center

  • Answered by AI
  • Q3. What is project management?
  • Ans. 

    Project management is the process of planning, organizing, and overseeing the execution of a project from start to finish.

    • It involves defining project goals and objectives

    • Creating a project plan and timeline

    • Assigning tasks and responsibilities to team members

    • Monitoring progress and making adjustments as needed

    • Ensuring that the project is completed on time, within budget, and meets the desired quality standards

    • Examples ...

  • Answered by AI
  • Q4. What is financial and cost control during project management?
  • Ans. 

    Financial and cost control is the process of monitoring and managing project expenses to ensure they stay within budget.

    • Developing a detailed budget plan

    • Tracking expenses and comparing them to the budget plan

    • Identifying and addressing cost overruns

    • Negotiating with vendors to get the best prices

    • Implementing cost-saving measures

    • Regularly reporting on financial status to stakeholders

  • Answered by AI
  • Q5. What is resource management?
  • Ans. 

    Resource management is the process of planning, allocating, and optimizing resources to achieve organizational goals.

    • It involves identifying the resources needed for a project or task

    • Allocating those resources in an efficient manner

    • Monitoring and controlling resource usage to ensure optimal performance

    • Examples include managing personnel, finances, equipment, and time

    • Effective resource management can lead to increased p

  • Answered by AI
  • Q6. What is 2G , 3G, 4G call flow?
  • Ans. 

    2G, 3G, and 4G call flow are the processes involved in establishing and maintaining a mobile phone call.

    • 2G call flow involves circuit-switched technology and uses Time Division Multiple Access (TDMA) for voice transmission.

    • 3G call flow uses packet-switched technology and supports both voice and data transmission.

    • 4G call flow uses Long-Term Evolution (LTE) technology and provides high-speed data transmission.

    • All call fl...

  • Answered by AI
  • Q7. What is single RAN?
  • Ans. 

    Single RAN is a network architecture that allows multiple wireless technologies to be supported on a single physical network.

    • Single RAN stands for Single Radio Access Network.

    • It enables multiple wireless technologies such as 2G, 3G, 4G, and 5G to be supported on a single physical network.

    • This reduces the need for multiple hardware and software components, resulting in cost savings and simplified network management.

    • Sing...

  • Answered by AI
  • Q8. What is VOLTE?
  • Ans. 

    VOLTE stands for Voice over LTE. It is a technology that allows voice calls to be made over a 4G LTE network.

    • VOLTE uses IP packets to transmit voice calls over the LTE network

    • It provides better call quality and faster call setup times compared to traditional 2G/3G networks

    • VOLTE also allows for simultaneous voice and data usage on the same network

    • Examples of VOLTE-enabled devices include iPhone 6 and above, Samsung Gala...

  • Answered by AI
  • Q9. Difference between LTE & VOLTE?
  • Ans. 

    LTE is a standard for wireless broadband communication while VoLTE is a technology that enables voice calls over LTE network.

    • LTE stands for Long-Term Evolution and is a standard for wireless broadband communication.

    • VoLTE stands for Voice over LTE and is a technology that enables voice calls over LTE network.

    • LTE is used for data transfer while VoLTE is used for voice calls.

    • VoLTE provides better call quality and faster c...

  • Answered by AI
  • Q10. What is transport network?
  • Ans. 

    Transport network refers to the infrastructure that enables the movement of people, goods, and information.

    • Transport network includes roads, railways, airports, seaports, and communication networks.

    • It plays a crucial role in the economy by facilitating trade and commerce.

    • Examples of transport networks include the interstate highway system in the US and the European railway network.

    • Transport network planning involves op...

  • Answered by AI
  • Q11. Difference between ABIS over IP and ABIS over TDM?
  • Ans. 

    ABIS over IP and ABIS over TDM are two different methods of transmitting biometric data.

    • ABIS over IP uses internet protocol to transmit biometric data while ABIS over TDM uses time-division multiplexing.

    • ABIS over IP is more flexible and scalable than ABIS over TDM.

    • ABIS over TDM is more reliable and secure than ABIS over IP.

    • ABIS over IP is suitable for remote locations while ABIS over TDM is suitable for local networks.

    • ...

  • Answered by AI
  • Q12. Basic architecture of 2G , 3G & 4G?
  • Ans. 

    2G, 3G, and 4G are mobile network technologies with different architectures.

    • 2G uses circuit-switched technology and is primarily used for voice calls and text messaging.

    • 3G uses packet-switched technology and offers faster data transfer rates than 2G.

    • 4G uses all-IP packet-switched technology and provides even faster data transfer rates than 3G.

    • 4G also supports advanced features like VoLTE and carrier aggregation.

    • Each ge...

  • Answered by AI
  • Q13. Introduce yourself?
  • Ans. 

    I am a Senior engineer with 10+ years of experience in software development, specializing in backend systems and cloud technologies.

    • 10+ years of experience in software development

    • Specialize in backend systems and cloud technologies

    • Strong problem-solving skills

    • Experience with large-scale distributed systems

    • Proficient in programming languages such as Java, Python, and Go

  • Answered by AI
  • Q14. What are the experiences of your previous companies?
  • Ans. 

    I have worked in various companies ranging from startups to large corporations, gaining experience in diverse technologies and industries.

    • Worked in a startup where I was responsible for developing a scalable backend system using Node.js and MongoDB.

    • At a mid-sized company, I led a team in implementing CI/CD pipelines for faster and more reliable software delivery.

    • In a large corporation, I worked on optimizing performanc...

  • Answered by AI
  • Q15. Why do you want to join this company?
  • Ans. 

    I am impressed by the company's innovative projects and strong reputation in the industry.

    • Company's reputation for cutting-edge technology

    • Opportunity to work on challenging projects

    • Positive reviews from current employees

  • Answered by AI
  • Q16. What is your notice period? Is it negotiable or not?
  • Ans. 

    My notice period is currently 3 months, but it may be negotiable depending on the circumstances.

    • My current notice period is 3 months

    • I am open to negotiation depending on the circumstances

    • I can provide examples of when I have negotiated notice periods in the past

  • Answered by AI

Interview Preparation Tips

Round: Resume Shortlist
Experience: Submitted resume online through portal and received the call. Technical Telephonic interview was scheduled.

Tips: Resume should be as per the desired profile.

Round: Technical Interview
Experience: In this round interviewer asks basic technical questions based on the previous experiences that was mentioned in my resume.
Tips: Study all the points mentioned in the resume very deeply.

Round: Technical Interview
Tips: Given your answers to the point. It should be in brief .

Round: HR Interview
Tips: Conversation should be in proper communication. Try to convince the HR for joining. Negotiate the salary as per the profile offered to you.

Skills: Technical Skill, Communication And Confidence, Team Working Ability

Skills evaluated in this interview

I applied via Referral and was interviewed before Jan 2021. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Telecom domine question
  • Q2. Auto Cad basics and experience on telecom and wireless based question

Interview Preparation Tips

Interview preparation tips for other job seekers - Only 2round for experience candidate

I applied via Recruitment Consultant and was interviewed in May 2019. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Capacity and coverage planning, ODSC channels and its coverage radius, TAC,LAC,NAC, RRC,eRAB, S1 signalling. LTE interfaces and their functions, PRB formations and no of PRB required to support single volt...
  • Q2. Why would you like to change?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared for odds and competent with technologies

Interview Questionnaire 

1 Question

  • Q1. Tell mee about your self?

Interview Preparation Tips

Interview preparation tips for other job seekers - Give properly reply being confident.

Interview Questionnaire 

1 Question

  • Q1. Mostly they checking your presence in interview and asking about your experience for particular field and background.
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jun 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Assignment 

Technical writing test for language and comprehension and flow

Round 3 - Group Discussion 

Panel interview with manager and senior writers in the team

Round 4 - HR 

(2 Questions)

  • Q1. Work background and history of work
  • Q2. Why are you interested in working for Juniper?

Interview Preparation Tips

Interview preparation tips for other job seekers - Do the test well.
Talk about your background and answer behavior interview questions.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. What is the methodology used for increasing reach of OTN signal
  • Ans. 

    The methodology used for increasing reach of OTN signal involves amplification, regeneration, and dispersion compensation.

    • Use optical amplifiers to boost the signal strength

    • Implement signal regeneration to restore the signal quality

    • Utilize dispersion compensation techniques to minimize signal distortion

    • Consider using wavelength division multiplexing (WDM) for increasing capacity

  • Answered by AI

Skills evaluated in this interview

I applied via Company Website and was interviewed in Jan 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Technical 

(2 Questions)

  • Q1. What is mean by testing
  • Ans. 

    Testing is the process of evaluating a system or component to determine if it satisfies specified requirements.

    • Testing is done to identify defects or errors in software or hardware.

    • It involves executing a system or component with the intent of finding bugs or verifying its functionality.

    • Testing can be performed at various levels such as unit testing, integration testing, system testing, and acceptance testing.

    • Different...

  • Answered by AI
  • Q2. Why we are doing testing
  • Ans. 

    Testing is done to ensure that the software meets the requirements and is of high quality.

    • To identify defects and errors in the software

    • To ensure that the software meets the specified requirements

    • To improve the quality of the software

    • To increase customer satisfaction

    • To reduce the risk of software failure

    • To ensure that the software is reliable and secure

  • Answered by AI
Round 3 - HR 

(5 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. What are your strengths and weaknesses?
  • Q5. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Build strong customer relationships and problem-solve technical issues to make businesses more productive, collaborative, and innovative.

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Feb 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all Resume tips
Round 2 - Group Discussion 

Discussion about Basic Information

Round 3 - Technical 

(1 Question)

  • Q1. I was applying for CAD engineer so asking about CAD commands and telecommunications. Prepare with your skills.
Round 4 - HR 

(1 Question)

  • Q1. Discussion about Work experience, CTC, work Location.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident during Interviews and be with true things.
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Ciena Interview FAQs

How to prepare for Ciena Technical Writer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Ciena. The most common topics and skills that interviewers at Ciena expect are Technical Writing, Illustrator, Framemaker, Technical Documentation and XML.
What are the top questions asked in Ciena Technical Writer interview?

Some of the top questions asked at the Ciena Technical Writer interview -

  1. Any experience with hardware documentati...read more
  2. Any electronics backgrou...read more

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