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Ciena Technical Writer Interview Questions and Answers

Updated 17 Mar 2020

Ciena Technical Writer Interview Experiences

1 interview found

I applied via LinkedIn and was interviewed in Sep 2019. There were 5 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Tell me about your current role and what you do?
  • Ans. 

    As a Technical Writer, I create clear documentation and guides to help users understand complex systems and processes.

    • User Manuals: I develop comprehensive user manuals for software applications, ensuring they are easy to follow and understand.

    • API Documentation: I write detailed API documentation that includes usage examples, endpoints, and response formats to assist developers.

    • Collaboration: I work closely with engine...

  • Answered by AI
  • Q2. How many documents did you write in your current role?
  • Q3. Any experience with hardware documentation?
  • Ans. 

    Yes, I have experience with hardware documentation.

    • I have documented hardware installation and setup procedures.

    • I have created user manuals for hardware products.

    • I have worked with engineers to document hardware specifications and design.

    • I have experience with CAD drawings and schematics.

    • I have created troubleshooting guides for hardware issues.

  • Answered by AI
  • Q4. Any electronics background?
  • Ans. 

    Yes, I have an electronics background.

    • I have a Bachelor's degree in Electrical Engineering.

    • I have worked on various electronics projects during my studies.

    • I have experience with circuit design and troubleshooting.

    • I am familiar with electronic components and their functions.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Round 1: A video conference over Zoom with a panel of three based in Canada
Round 2: Face to face if the panelists are in India
A written test on the same day.
Round 3: HR


Ciena had a team of writers in Canada, but they reduced the team there and are now recruiting in India. The company is a good workplace, but doc management isn't. The Director sounded a bit cold. The lady was warm, and another manager acted too smart.

From some writers who worked there, the feedback isn't great. There is no proper doc workflow. To collect information, you must go to the engineer's desk or call him/her. No wiki or specs docs. No proper doc publication system either. You update the doc based on the input received from the management. The doc is just a support team here. No proper tools: some use FM, some docs are in Word and Powerpoint, and some in HTML. Hard set deadlines, but it's difficult to get reviews from engineers.

You are asked to come to the office every day. No work-from-home. If you WFH, the day is marked as a leave of absence from management. The company provides free cab service and lunch. Timings are from 8 AM to 5 PM.

Skills evaluated in this interview

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Can speak English, can’t deliver in interviews
I feel like I can't speak fluently during interviews. I do know english well and use it daily to communicate, but the moment I'm in an interview, I just get stuck. since it's not my first language, I struggle to express what I actually feel. I know the answer in my head, but I just can’t deliver it properly at that moment. Please guide me
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Interview Questionnaire 

1 Question

  • Q1. Markdown language means what ? Have you used githun , git lab before ? What do you mean by restructured text ?
  • Ans. 

    Markdown is a lightweight markup language used for formatting text. Git and GitLab are version control systems. RestructuredText is a markup language used for technical documentation.

    • Markdown is used to format text on websites and in documentation

    • Git and GitLab are version control systems used for managing code

    • RestructuredText is a markup language used for technical documentation in Python projects

  • Answered by AI

Skills evaluated in this interview

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Q4. What types of documents do Technical Writers produce?
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Q5. What does documentation management include?

I applied via Recruitment Consultant and was interviewed before Apr 2020. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Just started myself introduction.
  • Q2. Inform about myself and nothing so much they asked.

Interview Preparation Tips

Interview preparation tips for other job seekers - Overall was good

I appeared for an interview in Aug 2017.

Interview Questionnaire 

1 Question

  • Q1. About my current status

Interview Preparation Tips

Round: HR Interview
Experience: I have discussed about present and able to attend the training

I appeared for an interview before Sep 2016.

Interview Questionnaire 

16 Questions

  • Q1. On what technology you have worked?
  • Ans. 

    I have worked on various technologies including Java, Python, AWS, Docker, and Kubernetes.

    • Java

    • Python

    • AWS

    • Docker

    • Kubernetes

  • Answered by AI
  • Q2. Case studies of daily operational activities?
  • Q3. What is project management?
  • Ans. 

    Project management is the process of planning, organizing, and overseeing the execution of a project from start to finish.

    • It involves defining project goals and objectives

    • Creating a project plan and timeline

    • Assigning tasks and responsibilities to team members

    • Monitoring progress and making adjustments as needed

    • Ensuring that the project is completed on time, within budget, and meets the desired quality standards

    • Examples ...

  • Answered by AI
  • Q4. What is financial and cost control during project management?
  • Q5. What is resource management?
  • Ans. 

    Resource management is the process of planning, allocating, and optimizing resources to achieve organizational goals.

    • It involves identifying the resources needed for a project or task

    • Allocating those resources in an efficient manner

    • Monitoring and controlling resource usage to ensure optimal performance

    • Examples include managing personnel, finances, equipment, and time

    • Effective resource management can lead to increased p...

  • Answered by AI
  • Q6. What is 2G , 3G, 4G call flow?
  • Q7. What is single RAN?
  • Ans. 

    Single RAN is a network architecture that allows multiple wireless technologies to be supported on a single physical network.

    • Single RAN stands for Single Radio Access Network.

    • It enables multiple wireless technologies such as 2G, 3G, 4G, and 5G to be supported on a single physical network.

    • This reduces the need for multiple hardware and software components, resulting in cost savings and simplified network management.

    • Sing...

  • Answered by AI
  • Q8. What is VOLTE?
  • Ans. 

    VOLTE stands for Voice over LTE. It is a technology that allows voice calls to be made over a 4G LTE network.

    • VOLTE uses IP packets to transmit voice calls over the LTE network

    • It provides better call quality and faster call setup times compared to traditional 2G/3G networks

    • VOLTE also allows for simultaneous voice and data usage on the same network

    • Examples of VOLTE-enabled devices include iPhone 6 and above, Samsung Gala...

  • Answered by AI
  • Q9. Difference between LTE & VOLTE?
  • Ans. 

    LTE is a standard for wireless broadband communication while VoLTE is a technology that enables voice calls over LTE network.

    • LTE stands for Long-Term Evolution and is a standard for wireless broadband communication.

    • VoLTE stands for Voice over LTE and is a technology that enables voice calls over LTE network.

    • LTE is used for data transfer while VoLTE is used for voice calls.

    • VoLTE provides better call quality and faster c...

  • Answered by AI
  • Q10. What is transport network?
  • Q11. Difference between ABIS over IP and ABIS over TDM?
  • Q12. Basic architecture of 2G , 3G & 4G?
  • Ans. 

    2G, 3G, and 4G are mobile network technologies with different architectures.

    • 2G uses circuit-switched technology and is primarily used for voice calls and text messaging.

    • 3G uses packet-switched technology and offers faster data transfer rates than 2G.

    • 4G uses all-IP packet-switched technology and provides even faster data transfer rates than 3G.

    • 4G also supports advanced features like VoLTE and carrier aggregation.

    • Each ge...

  • Answered by AI
  • Q13. Introduce yourself?
  • Ans. 

    I am a Senior engineer with 10+ years of experience in software development, specializing in backend systems and cloud technologies.

    • 10+ years of experience in software development

    • Specialize in backend systems and cloud technologies

    • Strong problem-solving skills

    • Experience with large-scale distributed systems

    • Proficient in programming languages such as Java, Python, and Go

  • Answered by AI
  • Q14. What are the experiences of your previous companies?
  • Ans. 

    I have worked in various companies ranging from startups to large corporations, gaining experience in diverse technologies and industries.

    • Worked in a startup where I was responsible for developing a scalable backend system using Node.js and MongoDB.

    • At a mid-sized company, I led a team in implementing CI/CD pipelines for faster and more reliable software delivery.

    • In a large corporation, I worked on optimizing performanc...

  • Answered by AI
  • Q15. Why do you want to join this company?
  • Ans. 

    I am impressed by the company's innovative projects and strong reputation in the industry.

    • Company's reputation for cutting-edge technology

    • Opportunity to work on challenging projects

    • Positive reviews from current employees

  • Answered by AI
  • Q16. What is your notice period? Is it negotiable or not?
  • Ans. 

    My notice period is currently 3 months, but it may be negotiable depending on the circumstances.

    • My current notice period is 3 months

    • I am open to negotiation depending on the circumstances

    • I can provide examples of when I have negotiated notice periods in the past

  • Answered by AI

Interview Preparation Tips

Round: Resume Shortlist
Experience: Submitted resume online through portal and received the call. Technical Telephonic interview was scheduled.

Tips: Resume should be as per the desired profile.

Round: Technical Interview
Experience: In this round interviewer asks basic technical questions based on the previous experiences that was mentioned in my resume.
Tips: Study all the points mentioned in the resume very deeply.

Round: Technical Interview
Tips: Given your answers to the point. It should be in brief .

Round: HR Interview
Tips: Conversation should be in proper communication. Try to convince the HR for joining. Negotiate the salary as per the profile offered to you.

Skills: Technical Skill, Communication And Confidence, Team Working Ability

Skills evaluated in this interview

I applied via Recruitment Consultant and was interviewed in May 2019. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Capacity and coverage planning, ODSC channels and its coverage radius, TAC,LAC,NAC, RRC,eRAB, S1 signalling. LTE interfaces and their functions, PRB formations and no of PRB required to support single volt...
  • Q2. Why would you like to change?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared for odds and competent with technologies

I applied via Referral and was interviewed before Jan 2021. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Telecom domine question
  • Q2. Auto Cad basics and experience on telecom and wireless based question

Interview Preparation Tips

Interview preparation tips for other job seekers - Only 2round for experience candidate
Are these interview questions helpful?

I applied via Approached by company and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. What are your salary expectations?
  • Q2. Tell me about yourself.
  • Q3. Why should we hire you?

Interview Preparation Tips

Interview preparation tips for other job seekers - Communicate to talk with our self behave &must eye contact with our interviewer

Interview Questionnaire 

1 Question

  • Q1. Relates to project & last company experience

I applied via Recruitment Consulltant and was interviewed before May 2021. There was 1 interview round.

Round 1 - Behavioral 

(2 Questions)

  • Q1. About mobile phone nd software nd how to treat your team nd dealers
  • Q2. About your self nd how to manage market

Interview Preparation Tips

Interview preparation tips for other job seekers - Only confidance is most important nd 2nd think is that if you don't have knowledge of any question than you need to say that I don't know about because if you want to say wrong he catch also so

Ciena Interview FAQs

How to prepare for Ciena Technical Writer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Ciena. The most common topics and skills that interviewers at Ciena expect are Technical Writing, Illustrator, Technical Documentation, Framemaker and XML.
What are the top questions asked in Ciena Technical Writer interview?

Some of the top questions asked at the Ciena Technical Writer interview -

  1. Any experience with hardware documentati...read more
  2. Any electronics backgrou...read more

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Ciena Technical Writer Salary
based on 4 salaries
₹13.3 L/yr - ₹20 L/yr
105% more than the average Technical Writer Salary in India
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5.0/5

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4.6

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5.0

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