Ciber Interview Questions, Process, and Tips

Q1. Abput polymorphism? with code
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Q2. STL MAPS? with code
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Q3. Plaindrome & string related code
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Q1. Total c++ concepts hand written paper in code
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Q2. Combination of 4 pillars of oops in one code
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Q3. Double linked list code
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Q4. Triangle code all codes in paper should explain line to line
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Q1. Memory leak issues explanation
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Q2. About yourself
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Q3. Salary any offers
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Q1. About yourself ?
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Q2. Salary negotiation
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Q3. Why netcracker ?
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Q4. Are you immediate joiner ?
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Q1. Round1 was based upon SAP EWM E2E Configuration process details based upon different business scenarios at the production Plant. It was taken by SCM SME of the company
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Q2. Round 2 was also based upon Customer discussion based on their Good movement among 18 warehouses and 2 Plants.
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Q3. Not applicable.
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Based on the past assignments and questions on same platforms.

Q1. Past organization details, Salary discussion.
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Q2. Past organization SPOC details, project, reporting manger details.
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Q1. Tell me about yourself.
Ans. 
Experienced customer support executive with strong communication skills and problem-solving abilities.
• Over 5 years of experience in customer support roles

• Skilled in handling customer inquiries and resolving issues efficiently

• Proficient in using CRM systems and chat support platforms

• Excellent communication skills both written and verbal

• Ability to multitask and prioritize tasks effectively
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Q2. What do you know about prodapt ?
Ans. 
Prodapt is a global IT services company providing solutions in the telecom domain.
• Prodapt offers services such as digital transformation, network services, and customer experience management.

• They have expertise in areas like AI, IoT, and SDN/NFV.

• Prodapt works with leading telecom companies around the world to help them innovate and stay competitive.
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Q3. Tell me about your father and mother.
Ans. 
My father is a retired engineer who loves gardening, and my mother is a homemaker who enjoys cooking and painting.
• Father is a retired engineer

• Father loves gardening

• Mother is a homemaker

• Mother enjoys cooking and painting
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Q4. Communication is vital; be confident and talk
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Q1. The typing test was in Typingdojo.com; you need to type 35 wpm per minute. To get a good score, practice beforehand.
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Q2. Google the EF set test, which will be the second test, and practice the 15-minute English proficiency test beforehand. need to score 60% or more to pass the test
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Q1. Tell me about yourself.
Ans. 
Experienced customer support executive with strong communication skills and problem-solving abilities.
• Over 5 years of experience in customer support roles

• Skilled in handling customer inquiries and resolving issues efficiently

• Proficient in using CRM systems and chat support platforms

• Excellent communication skills both written and verbal

• Ability to multitask and prioritize tasks effectively
Answered by AI
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Q2. What do you know about Prodapt?
Ans. 
Prodapt is a global IT services company providing solutions in the telecom domain.
• Global IT services company

• Specializes in the telecom domain

• Offers solutions for digital transformation

• Provides customer support services
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Q3. What is telecom?
Ans. 
Telecom refers to the transmission of information over long distances using technology such as telephones, internet, and wireless networks.
• Telecom stands for telecommunications.

• It involves the exchange of information between two or more parties over a distance.

• Examples include phone calls, text messages, emails, and video calls.

• Telecom companies provide services such as phone and internet connectivity.

• Technologies used...read more
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Q4. Customer service: what is it?
Ans. 
Customer service is the assistance and support provided to customers before, during, and after a purchase.
• Customer service involves addressing customer inquiries, issues, and complaints in a timely and professional manner.

• It includes providing product information, troubleshooting technical problems, and processing returns or refunds.

• Good customer service focuses on building positive relationships with customers to enha...read more
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Q5. What are the essential customer service skills?
Ans. 
Essential customer service skills include communication, empathy, problem-solving, patience, and adaptability.
• Effective communication to understand and address customer needs

• Empathy to show understanding and compassion towards customers

• Problem-solving skills to resolve issues efficiently

• Patience to handle difficult customers and situations

• Adaptability to adjust to different customer personalities and needs
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Q6. What is the internet?
Ans. 
The internet is a global network of interconnected computers that allows for communication, information sharing, and online activities.
• Global network of interconnected computers

• Allows for communication and information sharing

• Enables online activities such as browsing, emailing, and social media

• Accessed through web browsers like Chrome, Firefox, and Safari
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Q1. The English test will be there. They will provide you the mock English test to mail and practice more so you can pass.
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Q1. How to find an element which having class name but with that class name we have multiple elements ?
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Q2. Create Step def for the adding item to cart and validating price with out providing text of it ?
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Q1. What was the most difficult time in your project and how you handled it ?
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Q2. Have you provided any idea to you project how does it impacted in your project ?
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Q3. Have you faced any conflict with colleges
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Q1. Basic HR Questions
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Q2. What is you view on Counter offer ?
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Q1. What are the key topics related to Generative AI, specifically focusing on Retrieval-Augmented Generation (RAG) and Large Language Models (LLM)?
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Q2. What is your understanding of the existing project and the technology stacks used?
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Q1. What has been your contribution to existing work and the technologies used in that context?
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Q2. ML, DL, Gen AI implementation and flow
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Q3. Python Coding logic and semantics
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Q1. What are the existing work challenges you face, and what solutions have you implemented to address them?
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Q2. What is your understanding of Generative AI and Natural Language Processing (NLP), and can you provide examples of their use cases?
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