CGI Group Senior Business Analyst Interview Questions and Answers

Q1. Give a brief about your previous experience
Ans. 
I have over 5 years of experience as a Senior Business Analyst in the IT industry.
• Led cross-functional teams to analyze business processes and identify areas for improvement

• Developed and implemented strategies to increase efficiency and reduce costs

• Created detailed reports and presentations for senior management

• Collaborated with stakeholders to gather requirements and ensure project success
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Q2. Explain your understanding of the JD
Ans. 
Understanding of the JD refers to comprehending the job description and requirements for the Senior Business Analyst role.
• Understanding the key responsibilities outlined in the job description

• Identifying the required skills and qualifications for the position

• Recognizing the goals and objectives of the role

• Aligning personal experience and expertise with the job requirements

• Ability to analyze business processes and syste
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Q1. What do you know about SDLC?
Ans. 
SDLC stands for Software Development Life Cycle, a process used by software development teams to design, develop, and test high-quality software.
• SDLC is a structured process that consists of several phases including planning, analysis, design, implementation, testing, and maintenance.

• Each phase has its own set of activities and deliverables that contribute to the overall success of the project.

• SDLC helps ensure that so...read more
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Q2. What is Product Management?
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Product Management involves overseeing the development and marketing of a product throughout its lifecycle.
• Involves defining the product strategy and roadmap

• Collaborating with cross-functional teams such as engineering, design, and marketing

• Analyzing market trends and competition

• Gathering and prioritizing product requirements

• Ensuring the product meets customer needs and business goals
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Q1. Why do you want to work for cognizant?
Ans. 
I want to work for Cognizant because of its reputation for innovation, global presence, and opportunities for career growth.
• Cognizant is known for its innovative solutions and cutting-edge technology.

• I am impressed by Cognizant's global presence and diverse client base.

• I believe Cognizant offers great opportunities for career growth and professional development.
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Q2. Why have you applied for this role?
Ans. 
I have a strong background in business analysis and am excited about the opportunity to contribute to the strategic growth of the company.
• I have extensive experience in conducting market research and data analysis to identify business opportunities and improve processes.

• I am skilled in translating business requirements into technical solutions and collaborating with cross-functional teams to implement them.

• I am passion...read more
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Q1. Tell me about yourself
Ans. 
Experienced Senior Business Analyst with a background in data analysis and process improvement.
• Over 8 years of experience in analyzing business processes and identifying areas for improvement

• Skilled in data analysis and visualization tools such as Tableau and Excel

• Strong communication and presentation skills, able to effectively communicate findings to stakeholders

• Certified in Business Analysis (CBAP) and Lean Six Sigm...read more
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Q1. How to write a user story
Ans. 
User stories are concise descriptions of a feature told from the perspective of the end user.
• Start with 'As a [type of user], I want [some goal] so that [some reason]'

• Focus on the user's needs and goals

• Keep it simple and specific

• Include acceptance criteria for clear understanding
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Q2. How to manage difficult customer
Ans. 
Difficult customers can be managed by actively listening, staying calm, setting boundaries, and finding solutions.
• Listen actively to understand their concerns

• Stay calm and composed to avoid escalating the situation

• Set clear boundaries and communicate them effectively

• Find mutually beneficial solutions to address their issues

• Seek feedback and follow up to ensure satisfaction
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Logical reasoning and Psychological

Q1. About Stakeholder management and product development lifecycles
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Q1. Mostly discussion on expectation and salary
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