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CellPoint Mobile Product Support Engineer Interview Questions and Answers

Updated 1 Sep 2023

CellPoint Mobile Product Support Engineer Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
Hard
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Mar 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Career and experience details
Round 3 - Technical 

(1 Question)

  • Q1. Database and active directory
Round 4 - Technical 

(1 Question)

  • Q1. ITIL and ITSM questions

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Till me your salf
Round 2 - Technical 

(2 Questions)

  • Q1. What is networking
  • Ans. 

    Networking is the practice of connecting computers and other devices together to share resources and information.

    • Networking involves setting up and maintaining connections between devices

    • It allows for sharing of resources such as files, printers, and internet access

    • Networking can be wired (Ethernet) or wireless (Wi-Fi)

    • Examples include LANs, WANs, and the internet

  • Answered by AI
  • Q2. What is ip address
  • Ans. 

    An IP address is a unique numerical label assigned to each device connected to a computer network.

    • IP address stands for Internet Protocol address.

    • It is used to identify and locate devices on a network.

    • There are two types of IP addresses - IPv4 and IPv6.

    • IPv4 addresses are written in the format xxx.xxx.xxx.xxx, where each xxx is a number between 0 and 255.

    • IPv6 addresses are written in a hexadecimal format separated by co

  • Answered by AI

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jul 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. HR called to check our communication skills and discussed with us other details
  • Q2. HR asked to about my previous company, she enquired about my experience she explained the upcoming rounds
Round 3 - One-on-one 

(1 Question)

  • Q1. Where they questioned us about the company and mock call was made for assessing if we are eligible to handle calls
Round 4 - Aptitude Test 

Few candidates were short listed after a week's training we were given a test in which few of them shortlisted for going onboard

Interview Preparation Tips

Interview preparation tips for other job seekers - Excellent communication skill is the core and most important aspect to clear the round.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I was interviewed before Apr 2023.

Round 1 - HR 

(2 Questions)

  • Q1. How have you handled a team as a team lead on your college projects
  • Q2. What are your future plans

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and attentive

I applied via Naukri.com and was interviewed before Aug 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. About FTH and languages known..
Round 3 - HR 

(1 Question)

  • Q1. Question will be based on FTH, so refer the website and news about FTH.
Round 4 - Assesment 

(1 Question)

  • Q1. After training conduct Assesment then you will be on board.

Interview Preparation Tips

Topics to prepare for FreshToHome Customer Support Executive interview:
  • customer support
  • Customer Service
  • Customer Handling
  • Customer Retention
Interview preparation tips for other job seekers - Focus on the Training. After training there will an Assesment, if you clear on the Assesment then you will be on board. After you will be on to the respective team and you will be explained to your role. Respective TL will guide you for the process and also the SLA to follow.

I applied via Recruitment Consulltant and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me yourself? What is FTH daily? Why should i hire you?

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing you have to know that the company details and all and they want only experience candidates fresher not allowed.

I applied via Walk-in and was interviewed in Nov 2021. There were 3 interview rounds.

Round 1 - Group Discussion 

E-learning

Round 2 - Assignment 

Linux test

Round 3 - Technical 

(1 Question)

  • Q1. Linux and h/n based questions

Interview Preparation Tips

Interview preparation tips for other job seekers - You will regret joining this company. Try for other company instead.

CellPoint Mobile Interview FAQs

How many rounds are there in CellPoint Mobile Product Support Engineer interview?
CellPoint Mobile interview process usually has 4 rounds. The most common rounds in the CellPoint Mobile interview process are Technical, Resume Shortlist and HR.
What are the top questions asked in CellPoint Mobile Product Support Engineer interview?

Some of the top questions asked at the CellPoint Mobile Product Support Engineer interview -

  1. Database and active direct...read more
  2. ITIL and ITSM questi...read more

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CellPoint Mobile Product Support Engineer Salary
based on 7 salaries
₹7 L/yr - ₹9 L/yr
26% more than the average Product Support Engineer Salary in India
View more details

CellPoint Mobile Product Support Engineer Reviews and Ratings

based on 2 reviews

2.6/5

Rating in categories

1.0

Skill development

1.6

Work-Life balance

4.0

Salary & Benefits

1.0

Job Security

3.4

Company culture

3.2

Promotions/Appraisal

1.6

Work Satisfaction

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