Brewbakes Cafe Bistro Senior Captain Interview Questions and Answers

Q1. Tell me the best coffee maker
Ans. 
The best coffee maker is the Breville BES870XL Barista Express Espresso Machine.
• Consider the type of coffee you prefer (espresso, drip, etc.)

• Look for features like programmable settings, built-in grinder, and milk frother

• Read reviews and compare prices before making a decision
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Q2. Starbucks is the best coffee maker
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Q1. How will you handle veg nonveg concern ?
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Q2. How to handle angary customer?
Ans. 
Handling an angry customer requires active listening, empathy, and a willingness to find a solution.
• Listen actively to the customer's concerns without interrupting them

• Empathize with the customer's frustration and acknowledge their feelings

• Apologize for any inconvenience caused and take responsibility for finding a solution

• Offer a solution that meets the customer's needs and expectations

• Follow up with the customer to e
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Q1. What is food cost
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Food cost refers to the total cost of ingredients used to prepare a dish or menu item.
• Food cost is calculated by adding up the cost of all ingredients used in a recipe.

• It is important for restaurants to closely monitor food costs to ensure profitability.

• Food cost percentage is often used as a key performance indicator in the restaurant industry.

• For example, if a dish costs $5 to make and is sold for $15, the food cost
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Q2. What is Ultility cost
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Utility cost refers to the expenses incurred for essential services like electricity, water, and heating in a business or household.
• Utility cost includes expenses for electricity, water, gas, heating, cooling, and waste disposal.

• It is a recurring expense that businesses and households need to budget for.

• Monitoring and optimizing utility usage can help reduce costs and improve efficiency.

• Examples of utility costs includ...read more
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Q1. About yourselves
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Q2. What is the KRA and KPI of shift manager
Ans. 
KRA stands for Key Result Area and KPI stands for Key Performance Indicator. The KRA of a shift manager is to ensure smooth operations and customer satisfaction, while the KPIs include metrics like sales targets, customer feedback, and employee performance.
• KRA focuses on the main areas of responsibility for a shift manager, such as ensuring efficient operations, managing staff, and meeting customer needs.

• KPIs are speci...read more
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Q3. What is food cost ? How to control food cost
Ans. 
Food cost is the total cost of ingredients used to prepare a dish. Controlling food cost is essential for maximizing profits.
• Food cost is calculated by adding up the cost of all ingredients used in a dish.

• To control food cost, monitor inventory levels regularly to avoid waste.

• Implement portion control to ensure consistent serving sizes and minimize food waste.

• Negotiate with suppliers for better prices on ingredients to...read more
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Q1. What is danger zone
Ans. 
Danger zone refers to a temperature range in which bacteria can grow rapidly on food, leading to potential foodborne illnesses.
• Temperature danger zone is between 40°F and 140°F

• Food should not be left in the danger zone for more than 2 hours (or 1 hour if the temperature is above 90°F)

• Properly cooking and storing food can help prevent bacteria growth in the danger zone
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Q1. This time I'm leave the but not my clearance till day
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Q2. I want to u clearances
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Q1. Qualifications and personality
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Q1. Tell me about store opening and closing details ?
Ans. 
Store opening and closing details involve tasks such as setting up displays, counting cash, and securing the premises.
• Opening tasks include unlocking doors, turning on lights, and preparing registers.

• Closing tasks involve counting cash, securing the premises, and setting alarms.

• Ensuring all merchandise is properly displayed and organized is crucial for both opening and closing.
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Q2. Tell me about coffee beans?
Ans. 
Coffee beans are the seeds of the coffee plant, which are roasted and ground to make coffee.
• Coffee beans come from the coffee plant, which produces red or purple fruits called cherries.

• There are two main types of coffee beans: Arabica and Robusta.

• Coffee beans are roasted to different levels to achieve different flavors and aromas.

• The flavor of coffee can be influenced by factors such as the region where the beans are g...read more
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About operating store opening closing process store management inventory management

Q1. Tell me about your self
Ans. 
I am a dedicated and experienced shift manager with a strong track record of successfully leading teams and ensuring smooth operations.
• Experienced shift manager

• Proven track record of leading teams

• Skilled in ensuring smooth operations

• Dedicated and reliable
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Q2. Brief your experience
Ans. 
I have 5 years of experience as a Shift Manager in the retail industry.
• Managed a team of 15 employees and ensured smooth operations during shifts

• Created and implemented efficient work schedules to optimize productivity

• Trained new employees on company policies, procedures, and customer service

• Handled customer complaints and resolved issues to maintain customer satisfaction

• Monitored inventory levels and coordinated with
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Q3. Salary expectation and why do we give you this job
Ans. 
I expect a competitive salary based on my experience and skills. I am the right fit for this job because of my leadership abilities and experience in managing shifts.
• I have extensive experience in managing shifts and leading teams

• I have a proven track record of successfully meeting targets and improving efficiency

• I am highly organized and able to handle multiple tasks simultaneously

• I have excellent communication and pr...read more
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