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BMC Software Technical Support Analyst and Staff Specialist Interview Questions and Answers

Updated 30 Jul 2021

BMC Software Technical Support Analyst and Staff Specialist Interview Experiences

1 interview found

Interview Questionnaire 

1 Question

  • Q1. Technical Questions related to ARS, ITSM, CMDB, APPROVAL FLOW, EMAIL ENGINE, SRM, SMART REPORTING, SMARTIT, DWP & INTEGRATION.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Technical knowledge on skills
Round 2 - One-on-one 

(1 Question)

  • Q1. Fault tolerance and consistency
Round 3 - HR 

(1 Question)

  • Q1. Package discussion
Interview experience
4
Good
Difficulty level
Easy
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. Tell me about your self
  • Q2. What is ur qualification
  • Q3. Tell me about ur family baground
  • Q4. How many members in ur family
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Not Selected

I applied via LinkedIn and was interviewed in Apr 2024. There were 3 interview rounds.

Round 1 - Coding Test 

How will you architect the Search Suggestion page

Round 2 - Technical 

(2 Questions)

  • Q1. How will you design architecture for the product?
  • Ans. 

    I will design a scalable and modular architecture that meets the product requirements.

    • Identify the key components and their interactions

    • Consider scalability and performance requirements

    • Use design patterns like MVC or microservices

    • Ensure security and data privacy measures are in place

    • Document the architecture for future reference

  • Answered by AI
  • Q2. How to identify the circles collided
  • Ans. 

    To identify circles collided, check if the sum of their radii is greater than the distance between their centers.

    • Calculate the distance between the centers of the two circles using the distance formula

    • Add the radii of the two circles

    • If the sum of the radii is greater than or equal to the distance between the centers, the circles have collided

  • Answered by AI
Round 3 - Coding Test 

Memory Leaks and Threading

Interview Preparation Tips

Interview preparation tips for other job seekers - It took more than 2 weeks to provide feedback and the rejection mail is just template mail. They haven't provided the actual feedback of the interview. Even interviewer said this answers were not provided by anyone. Still they rejected without any feedback and after 20 days of no update

Skills evaluated in this interview

Round 1 - HR 

(5 Questions)

  • Q1. Share details of your previous job.
  • Q2. Why should we hire you?
  • Q3. Why are you looking for a change?
  • Q4. What are your strengths and weaknesses?
  • Q5. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Who what why did you gain this is my success point
Round 1 - One-on-one 

(1 Question)

  • Q1. Explain knn algorithm
  • Ans. 

    k-Nearest Neighbors algorithm is a non-parametric classification algorithm.

    • k-NN algorithm is based on the principle of finding k-nearest neighbors to a given data point and classifying it based on the majority class of its neighbors.

    • It is a lazy learning algorithm as it does not require any training data to build a model.

    • The value of k is an important parameter in k-NN algorithm and can be determined using cross-valida...

  • Answered by AI
Round 2 - Technical 

(1 Question)

  • Q1. Questions on project
Round 3 - One-on-one 

(1 Question)

  • Q1. Managerial round. I was asked questions on my challenges with the project

Interview Preparation Tips

Interview preparation tips for other job seekers - Just stick to your skillset and be affirmative about what you know

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jul 2023. There were 3 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Questions on basic java, data structures and frameworks
Round 2 - Coding Test 

Create a project using spring and hibernate

Round 3 - HR 

(1 Question)

  • Q1. Salary negotiations
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Recruitment Consulltant and was interviewed before May 2023. There were 3 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. React js and JavaScript core questions along with couple of coding questions
Round 2 - Technical 

(1 Question)

  • Q1. Previous projects and JavaScript fundamentals
Round 3 - HR 

(1 Question)

  • Q1. Typical HR round questions and salary discussions
Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before May 2023. There were 4 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. JavaScript and react js programs
Round 2 - Technical 

(1 Question)

  • Q1. Programs in js and react
  • Ans. 

    JavaScript (js) is a programming language commonly used for web development, while React is a JavaScript library for building user interfaces.

    • JavaScript (js) is a versatile programming language used for both front-end and back-end development.

    • React is a popular JavaScript library developed by Facebook for building interactive user interfaces.

    • React allows for the creation of reusable UI components, making it easier to m...

  • Answered by AI
Round 3 - Behavioral 

(1 Question)

  • Q1. Project details
Round 4 - HR 

(1 Question)

  • Q1. Discuss with salary details

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Mar 2023. There were 3 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Basic technical questions
Round 2 - Technical 

(1 Question)

  • Q1. About projects and coding
Round 3 - HR 

(1 Question)

  • Q1. Hr round about background

BMC Software Interview FAQs

How to prepare for BMC Software Technical Support Analyst and Staff Specialist interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at BMC Software. The most common topics and skills that interviewers at BMC Software expect are Technical Support, Analytical, Automation, Bmc Remedy and ITSM.

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BMC Software Technical Support Analyst and Staff Specialist Salary
based on 47 salaries
₹8.9 L/yr - ₹23 L/yr
16% more than the average Technical Support Analyst and Staff Specialist Salary in India
View more details

BMC Software Technical Support Analyst and Staff Specialist Reviews and Ratings

based on 9 reviews

4.6/5

Rating in categories

4.0

Skill development

4.0

Work-life balance

3.9

Salary

4.0

Job security

4.8

Company culture

3.8

Promotions

4.3

Work satisfaction

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