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Blubuck Products Customer Care Executive Interview Questions and Answers

Updated 6 Oct 2024

Blubuck Products Customer Care Executive Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
Less than 2 weeks
Result
-

I applied via Naukri.com

Round 1 - One-on-one 

(2 Questions)

  • Q1. What is b p o
  • Ans. 

    BPO stands for Business Process Outsourcing, where a company contracts out specific business tasks to a third-party provider.

    • BPO involves contracting out specific business tasks to a third-party provider.

    • Common BPO services include customer support, technical support, data entry, and back-office operations.

    • Companies often outsource these tasks to BPO providers to reduce costs and focus on core business functions.

    • Exampl...

  • Answered by AI
  • Q2. What is customer care executive
  • Ans. 

    A customer care executive is a professional who interacts with customers to provide information, address inquiries, and resolve issues.

    • Responsible for handling customer inquiries via phone, email, or chat

    • Providing information about products or services

    • Resolving customer complaints and issues

    • Maintaining customer satisfaction and loyalty

    • Escalating complex issues to higher management if necessary

  • Answered by AI
Round 2 - Aptitude Test 

Liked Education basis

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication skills

Interview questions from similar companies

I applied via LinkedIn and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Currently working location and CTC
  • Q2. What are expected from company
  • Ans. 

    The company expects a senior executive to have strong leadership skills, strategic thinking, and the ability to drive growth and profitability.

    • Strong leadership skills

    • Strategic thinking

    • Ability to drive growth and profitability

  • Answered by AI
  • Q3. Notice period of previous company
  • Ans. 

    The notice period of my previous company was 3 months.

    • The notice period was 3 months.

    • I had to serve the entire notice period before joining a new company.

    • During the notice period, I completed all pending tasks and handed over my responsibilities to my successor.

  • Answered by AI
Round 2 - Technical 

(2 Questions)

  • Q1. Selfie introduction and work experience
  • Q2. Real time scenario like incident handling and IR issue handling

Interview Preparation Tips

Interview preparation tips for other job seekers - Must should now local issues handling and handling manpower
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about ur self ,why u chose trackon and courier field .......................................
  • Q2. .fcbncvnvhfgkh..........................................

Interview Preparation Tips

Interview preparation tips for other job seekers - While interview be confidentfghgfghjgfjkghjnhm,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Actually I was a fresher so not much questions asked during interview .
  • Q2. Why do you want to work with us ?
  • Q3. What can you do for customer care?
  • Ans. 

    I can provide excellent customer care by actively listening, resolving issues promptly, and ensuring customer satisfaction.

    • Actively listen to customers' concerns and empathize with their frustrations.

    • Resolve customer issues promptly and efficiently.

    • Provide accurate and helpful information to customers.

    • Ensure customer satisfaction by going above and beyond to meet their needs.

    • Maintain a positive and professional attitud...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Work hard, Party hard , Stay rocking always by your work with passion.
You can shut other colleagues mouth by your dedication through smart work .

I applied via Referral and was interviewed in Jun 2020. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Operation Activities
  • Q2. Inventory , Inward, Outbound Activities
  • Q3. Last Experience and Working Areas
  • Q4. Manpower Handling

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing Rocket science in Logistics line

Interview Questionnaire 

1 Question

  • Q1. About last job profile
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Why apply for grab? What is your goal in next 5 years ? And some technical question

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself and relax. Don’t be pressured. Prepare more on fit interview than technical question.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - Case Study 

Related finance use case

Interview Questionnaire 

2 Questions

  • Q1. Technically you should be very sound to face interview.
  • Q2. If analysis formula purpposes, example, how to utilise.
  • Ans. 

    Analysis formulas are used to perform calculations and manipulate data in order to gain insights and make informed decisions.

    • Analysis formulas can be used to calculate metrics such as averages, percentages, and ratios.

    • They can also be used to manipulate data by sorting, filtering, and grouping.

    • Examples of analysis formulas include SUM, AVERAGE, COUNT, IF, and VLOOKUP.

    • These formulas can be used in spreadsheet software s...

  • Answered by AI
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me About process
  • Ans. 

    Process refers to a series of actions or steps taken to achieve a particular goal or outcome.

    • Process involves planning, organizing, executing, and evaluating tasks or activities.

    • It helps in achieving efficiency, consistency, and quality in work.

    • Examples include project management processes, manufacturing processes, and decision-making processes.

  • Answered by AI
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about process
  • Ans. 

    Process refers to a series of actions or steps taken to achieve a particular goal or outcome.

    • Process involves breaking down tasks into smaller steps

    • It often includes defining roles and responsibilities

    • Monitoring progress and making adjustments as needed

    • Examples: project management process, manufacturing process, decision-making process

  • Answered by AI

Blubuck Products Interview FAQs

How many rounds are there in Blubuck Products Customer Care Executive interview?
Blubuck Products interview process usually has 2 rounds. The most common rounds in the Blubuck Products interview process are One-on-one Round and Aptitude Test.
What are the top questions asked in Blubuck Products Customer Care Executive interview?

Some of the top questions asked at the Blubuck Products Customer Care Executive interview -

  1. What is customer care execut...read more
  2. What is b ...read more

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Blubuck Products Customer Care Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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