Balj Technology HR Intern Interview Questions and Answers

Q1. How to handle angry customer
Ans. 
Listen to the customer, empathize with their situation, remain calm, offer solutions, follow up.
• Listen actively to the customer's concerns without interrupting.

• Empathize with the customer's situation and show understanding.

• Remain calm and composed, even if the customer is being aggressive.

• Offer solutions or alternatives to address the customer's issue.

• Follow up with the customer to ensure their satisfaction and resolve
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Q2. What is customer service
Ans. 
Customer service is the assistance and support provided to customers before, during, and after a purchase.
• Customer service involves addressing customer inquiries, resolving complaints, and providing guidance on products or services.

• It focuses on building positive relationships with customers to ensure satisfaction and loyalty.

• Examples include answering phone calls, responding to emails, and assisting customers in perso...read more
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Q3. Tell me about yourself
Ans. 
Experienced HR Recruiter with a passion for connecting top talent with leading companies.
• Over 5 years of experience in recruiting and talent acquisition

• Strong understanding of recruitment strategies and techniques

• Proven track record of successfully filling positions with qualified candidates

• Excellent communication and interpersonal skills

• Passionate about helping individuals find their dream job
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Q4. What is ecommerce website
Ans. 
An ecommerce website is an online platform where businesses sell products or services to customers over the internet.
• Allows customers to browse and purchase products online

• Usually includes features like shopping carts, payment gateways, and product listings

• Examples include Amazon, eBay, and Shopify
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Q5. Tell me about your yesterday , what you can done
Ans. 
Yesterday, I conducted phone screenings for potential candidates and scheduled interviews for next week.
• Conducted phone screenings for potential candidates

• Scheduled interviews for next week
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Q1. Tell us about your experience
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Q2. Tell us about the projects
Ans. 
I have worked on various projects including developing a mobile app, creating a website, and conducting market research.
• Developed a mobile app for tracking daily water intake

• Created a website for a local non-profit organization

• Conducted market research to analyze consumer behavior in the tech industry
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Aptitude was good proctored but basic questions

Q1. Introduce yourself
Ans. 
I am a recent graduate with a degree in Computer Science and a passion for coding and problem-solving.
• Recent graduate with a degree in Computer Science

• Passionate about coding and problem-solving

• Strong communication and teamwork skills
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Q2. Basic subject knowledge
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Out of 3 DSA questions solve any 1 question of your chose in 45 mins.

Q1. 10th/12th Marks
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Q2. Database management system
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Q3. Operating System
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Q4. Computer Network
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Q5. ER diagram and Schema
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2 dsa question one medium and hard

Q1. Oops concepts, sql
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Q2. System design, and 2 dsa
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Q1. Relations of Bond price & Interest rate
Ans. 
Bond prices and interest rates have an inverse relationship - as interest rates rise, bond prices fall, and vice versa.
• When interest rates rise, newly issued bonds offer higher yields, making existing bonds with lower yields less attractive, causing their prices to decrease.

• Conversely, when interest rates fall, newly issued bonds offer lower yields, making existing bonds with higher yields more valuable, causing their ...read more
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Q2. Swap, Currency swap & cross currency swap intro
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Q1. What is mutual funds
Ans. 
Mutual funds are investment vehicles that pool money from multiple investors to invest in a diversified portfolio of stocks, bonds, or other securities.
• Mutual funds are managed by professional fund managers who make investment decisions on behalf of the investors.

• Investors can buy shares of mutual funds, which represent a portion of the holdings in the fund.

• Mutual funds offer diversification, liquidity, and professiona...read more
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Q2. What is equity markets?
Ans. 
Equity markets refer to the market where shares of publicly traded companies are bought and sold.
• Equity markets provide a platform for companies to raise capital by selling shares to investors.

• Investors can buy and sell shares of publicly traded companies through stock exchanges like NYSE, NASDAQ, etc.

• Prices of shares in equity markets are determined by supply and demand, as well as various economic factors.

• Investors c...read more
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Q3. Which the biggest assets management company?
Ans. 
The biggest assets management company is BlackRock.
• BlackRock is the largest asset management company in the world based on assets under management.

• It was founded in 1988 and is headquartered in New York City, USA.

• BlackRock offers a wide range of investment products and services to institutional and individual investors.

• As of 2021, BlackRock manages over $9 trillion in assets.

• Some of BlackRock's popular funds include iS
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Q4. What you think about 2008 housing market crisis?
Ans. 
The 2008 housing market crisis was a significant event that led to a global financial meltdown.
• The crisis was triggered by the collapse of the subprime mortgage market in the United States.

• It resulted in a sharp decline in housing prices, leading to widespread foreclosures and financial instability.

• Many major financial institutions faced bankruptcy or had to be bailed out by governments to prevent a total collapse of t...read more
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Q5. What is the meaning of splitting the share of an company?
Ans. 
Splitting the share of a company refers to dividing the existing shares into multiple shares, usually to increase liquidity or adjust ownership percentages.
• Splitting shares does not change the overall value of the company, but increases the number of shares outstanding.

• It can be done to make shares more affordable for investors or to adjust voting rights.

• For example, a company with 100 shares valued at $10 each may spl...read more
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Q1. Tell me about a situation when you used your strength(Agile learner)
Ans. Use Star method Situation: During covid there was need of a doctor portal in my city Task: We need to make a product in a team Action: we made a team with our seniors learnt skills required from designing to development to launching of product. We delegated our tasks according to our skills. Result: Meetmydoctor.com was born
Answered by Gauravi Kumari
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Q2. Where you see yourself in 5 years ?
Ans. I do not know about 5 years but in 2 years I would like to be in higher position in your company
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Q3. Why you want to work at jp morgan
Ans. Inclusivity, best finance company in the world
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Q4. Tools you use for designing UI UX
Ans. 
I use a variety of tools for designing UI/UX, including Sketch, Adobe XD, Figma, and InVision.
• Sketch: A popular design tool with a wide range of features and plugins.

• Adobe XD: A powerful tool for creating interactive prototypes and wireframes.

• Figma: A collaborative design tool that allows real-time collaboration and prototyping.

• InVision: A platform for creating interactive and animated prototypes.
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Q5. What are your fields of interest(related to job and profession )?
Ans. Product design, finance analyst ,client acquisition
Answered by Gauravi Kumari
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Q6. Resume related questions ? (most questions will be from here)
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Q7. Do u have any questions for us ? Answer: What are the oppurtunities for growth in the company ?
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Q8. You can grow upwards above lader or lateral within internal dept
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