Back Office Shared Services Associate Interview Questions and Answers

Q1. Previous company key responsibilities
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Report writing- you have to present a market research overview on any of industry you can visit on their website for same

Q1. Analyse market trends
Ans. 
Market trends can be analyzed by examining consumer behavior, industry reports, and economic indicators.
• Examine consumer behavior through surveys and focus groups

• Review industry reports and forecasts for insights

• Monitor economic indicators such as GDP growth and inflation rates

• Look for emerging technologies or innovations that could impact the market

• Consider geopolitical events or regulatory changes that may influence
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Q2. Guest estimate for any industry
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Guest estimate for any industry refers to the practice of predicting the number of guests or customers a business may expect to receive within a certain period of time.
• Consider historical data and trends to make an educated guess

• Take into account external factors such as seasonality, holidays, and economic conditions

• Utilize forecasting models or software to help with the estimation process
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Q1. Unica technical questions
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Q2. What is flow chart
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Q1. Technical ask about macro and treatment code
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Q2. Campaign attributes
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Q1. Market research related and market estimation
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Aptitude test contains 2 round - 1. Report writing 2. Basic Apti questions

Q1. Basic Introduction about experience
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Q2. Past experience and resume discussions
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Q3. Questions regarding skills like excel, tablue - simple basic questions
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Q1. Basic intro with team manager
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Q2. Discussion about roles and responsibilities
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Q3. Questions regarding primary and secondary research, CATI and CAWI (have you done or not) normal discussion on compensations
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Q1. Basic details personal information experience
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Write up on topic given by them

Questions related to Data Interpretation, logical reasoning and mathematics

Q1. What would be my approach for conducting a research for a market?
Ans. 
To conduct research for a market, one should start by defining the research objectives, identifying the target audience, collecting relevant data, analyzing the data, and drawing conclusions.
• Define the research objectives and goals

• Identify the target audience and market segment

• Collect primary and secondary data through surveys, interviews, and market reports

• Analyze the collected data using statistical tools and techniq...read more
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