Axcess Inc Pte Ltd (Simpli Home Ltd.) Interview Questions and Answers

Q1. Can you provide a self-introduction?
Ans. 
Experienced retail sales manager with a proven track record of increasing sales and improving customer satisfaction.
• Over 5 years of experience in retail sales management

• Successfully implemented sales strategies that resulted in a 20% increase in revenue

• Strong leadership skills with a focus on team development and motivation
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Q2. Can you describe your previous experience?
Ans. 
I have over 5 years of experience in retail sales management, leading teams to exceed sales targets and provide exceptional customer service.
• Managed a team of 15 sales associates to achieve a 20% increase in sales revenue

• Implemented new sales strategies resulting in a 15% growth in customer base

• Trained staff on product knowledge and sales techniques to improve overall performance
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General knowledge test

Q1. What is your experience with handling escalations?
Ans. 
I have extensive experience in handling escalations by actively listening, empathizing, and finding solutions to satisfy customers.
• I have successfully de-escalated situations by remaining calm and professional

• I prioritize understanding the customer's concerns and addressing them promptly

• I have trained team members on effective escalation handling techniques

• I always follow up with customers to ensure their issues have b
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Q2. How were multiple customers acquired?
Ans. 
Multiple customers were acquired through targeted marketing campaigns, referrals from satisfied customers, and strategic partnerships.
• Targeted marketing campaigns helped attract new customers through various channels such as social media, email marketing, and online advertising.

• Referrals from satisfied customers played a key role in acquiring new customers as word-of-mouth recommendations are highly effective in the re...read more
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Q1. Basic Details about your education background, experience and Expected Salary.
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Q1. Introduction of the candidate.
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Q2. Education background and knowledge.
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Q3. Portfolio presentation
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Q4. Material knowledge
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Q5. Question about your vision towards the design.
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Q1. Software test for 3D modelling and Shop drawings.
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Q2. General Mental ability aptitude test.
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Q3. Basic Science, Maths and Reasoning Test.
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Q1. Sdlc in software engineering
Ans. 
SDLC (Software Development Life Cycle) is a process used in software engineering to design, develop, and test software.
• SDLC consists of several phases such as planning, analysis, design, implementation, testing, and maintenance.

• Each phase has its own set of activities and deliverables to ensure the successful completion of the software project.

• Examples of SDLC models include Waterfall, Agile, and DevOps.

• SDLC helps in i...read more
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Q2. .net mostly into c# and sap
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Q1. What I will do when engine overheats
Ans. 
When engine overheats, I will immediately pull over to a safe location, turn off the engine, and allow it to cool down before checking coolant levels and potential leaks.
• Pull over to a safe location

• Turn off the engine

• Allow the engine to cool down before opening the hood

• Check coolant levels and top up if necessary

• Look for potential leaks or other issues
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Q2. How should we support our technicians
Ans. 
Support technicians by providing training, resources, clear communication, and recognition.
• Offer regular training sessions to keep technicians updated on new technologies and procedures

• Provide access to necessary resources such as tools, equipment, and manuals

• Maintain open and clear communication channels to address any issues or concerns promptly

• Recognize and reward technicians for their hard work and achievements to
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Q1. Why should we hire u at this salary package?
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Q2. Will you be staying with us for next 5 years
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Q1. Why are your requesting for such a high salary hike of 25%
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Q2. Can you join us within a month?
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Q1. Describe about yourself
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Q2. Targets and current organisation roles
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Q1. Question about your experiences
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Q2. Question from your resume so read your resume
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