Automation Anywhere Senior Technical Support Engineer Interview Questions and Answers

I'm kaviyarasan complete diploma in ece muruga college 2019. Bach past in working a telecom department and next level in Chennai one company the

Q1. What about the job
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Q2. Your company how to running year
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Q3. Your how many persons the position
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Q1. I have applied for technical Support Engineer position and most of the product are from surveillance system they asked About surveillance domain questions like what is arry configuration, Bandwidth measure...read more
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Q2. Interviewer check your problem solving capacity, work pressure handling capacity.
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Q1. Your past experience
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Q1. Current salary, your background and expected salary
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Q1. Electrical panel wiring and related conveyor system
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Q1. How do you tackle with customer complaint,how you plan your service call
Ans. 
I address customer complaints by actively listening, empathizing, and providing timely solutions. I plan service calls by prioritizing urgent issues and scheduling appointments efficiently.
• Listen attentively to the customer's complaint and show empathy towards their situation

• Ask clarifying questions to fully understand the issue and gather necessary information

• Provide timely updates on the status of the service call an...read more
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Q1. SQL basics question
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Q1. How many years experience in maintenance
Ans. 
I have 5 years of experience in maintenance.
• I have been working in the maintenance field for the past 5 years.

• During my previous job, I was responsible for the regular maintenance and troubleshooting of various equipment.

• I have gained extensive knowledge and skills in preventive maintenance, equipment repair, and troubleshooting.

• I have successfully completed several maintenance projects, ensuring minimal downtime and o...read more
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Q2. Roller shaft diameter and compressor and conveyor related questions
Ans. Roller shaft diameter increase in welding hardfacing rod and machining. Compressor loading pressure is 4 kg and unloading at 7 kg is used in power plant compressor.
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