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Automatic Data Processing (ADP) Product Support Specialist Interview Questions and Answers

Updated 11 Oct 2021

Automatic Data Processing (ADP) Product Support Specialist Interview Experiences

1 interview found

I applied via campus placement at Sastra University and was interviewed in Apr 2021. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Discussed deeply about the project I did in my college. They given me various scenarios and test cases asked me an idea on how will approach that problem. DBMS and SQL based questions were asked. And gene...

Interview Preparation Tips

Interview preparation tips for other job seekers - Be strong enough in DBMS and SQL.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Dec 2024. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Why you want to change?
Round 2 - Technical 

(1 Question)

  • Q1. Troubleshooting questions
Round 3 - Behavioral 

(1 Question)

  • Q1. How to handle angry customers
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Trouble shooting steps
  • Q2. Challenge situation
Round 2 - Technical 

(2 Questions)

  • Q1. Why Microsoft you choose
  • Ans. 

    I chose Microsoft because of its widespread use in the industry and the variety of tools and technologies it offers.

    • Microsoft products are widely used in the industry, giving me valuable experience and skills

    • Microsoft offers a wide range of tools and technologies for desktop support, making it easier to troubleshoot and resolve issues

    • Microsoft certifications are highly recognized and can help advance my career in IT su

  • Answered by AI
  • Q2. Diversity inclusion related topic
Interview experience
3
Average
Difficulty level
Easy
Process Duration
-
Result
Selected Selected

I applied via Campus Placement and was interviewed in Nov 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

It was a 1 hour assessment with 10 quantitative, 10 technical, and 20 verbal questions, followed by essay and email writing tasks.

Round 2 - Group Discussion 

It was initially planned as a GD but ended as Self introduction and project explanation in a common forum.

Round 3 - HR 

(2 Questions)

  • Q1. They asked scenario based questions about handling customer issues
  • Q2. They asked me why i applied for this role since i am from BE CSE background and several certifications
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Assessment and in final round They ask me to talk about the topic of the phone which I’m using it.
Round 2 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Assessment and documents submission

Interview Preparation Tips

Interview preparation tips for other job seekers - I prefer for the people can join 247.ai because the companies culture and environment is really good,working with the company feels we are gaining knowledge and getting an good experience.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(3 Questions)

  • Q1. Networking questions
  • Q2. VMware VSphere questions
  • Q3. OS related questions
Round 2 - Behavioral 

(2 Questions)

  • Q1. Scenario based questions
  • Q2. Will you be ok working in shifts
Round 3 - HR 

(2 Questions)

  • Q1. Questions about values
  • Q2. Salary negotiations
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. 2 rounds conducted 1st was technical were the question mainly consist of linux commands and sql basic plus scenario based questions. 2nd round was managerial round that was short based on behavioural quest...
  • Q2. Dml,ddl, how to open process in linux
  • Ans. 

    DML and DDL are SQL commands for manipulating and defining database objects. To open a process in Linux, use the 'open' command.

    • DML (Data Manipulation Language) is used to manipulate data in a database, such as inserting, updating, and deleting records.

    • DDL (Data Definition Language) is used to define the structure and schema of a database, such as creating tables, indexes, and constraints.

    • To open a process in Linux, yo...

  • Answered by AI

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jul 2023. There were 3 interview rounds.

Round 1 - Basic Communication 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Current Job role
Round 2 - HR 

(2 Questions)

  • Q1. Work Experience
  • Q2. Current Job roles and KPIs
Round 3 - Technical 

(2 Questions)

  • Q1. OS Troubleshooting
  • Q2. Network Troubleshooting
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Job Portal and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. On CX sales process
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Basic Linux in-depth
  • Q2. Final year Project review and discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be your self. Make your introduction tell all about your self.

Automatic Data Processing (ADP) Interview FAQs

How to prepare for Automatic Data Processing (ADP) Product Support Specialist interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Automatic Data Processing (ADP). The most common topics and skills that interviewers at Automatic Data Processing (ADP) expect are Product Support, Technical Support, Customer Satisfaction, Equity and Customer Service.

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19% less than the average Product Support Specialist Salary in India
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Automatic Data Processing (ADP) Product Support Specialist Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

3.0

Skill development

5.0

Work-life balance

4.0

Salary

5.0

Job security

5.0

Company culture

3.0

Promotions

5.0

Work satisfaction

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