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I applied via Company Website and was interviewed before Sep 2023. There was 1 interview round.
I handle complaints by actively listening, empathizing, finding a solution, and following up.
Listen attentively to the complaint without interrupting
Empathize with the guest's feelings and acknowledge their concerns
Find a suitable solution to address the complaint, involving the guest in the process
Follow up with the guest to ensure their satisfaction and make any necessary adjustments
Top trending discussions
I applied via Walk-in and was interviewed before May 2023. There was 1 interview round.
The number of guests that can stay in a room varies depending on the room type and hotel policy.
The standard occupancy for a hotel room is usually 2 guests, but some rooms can accommodate more.
Suites or family rooms may have a higher occupancy limit, typically ranging from 4 to 6 guests.
Hotels may charge extra for additional guests beyond the standard occupancy.
Some hotels may offer rollaway beds or sofa beds to accomm
posted on 13 Dec 2022
I am a dedicated and organized Front Office Executive with excellent communication skills and a strong customer service background.
I have over 5 years of experience in the hospitality industry, working in various front office roles.
I am proficient in managing reservations, handling guest inquiries, and ensuring smooth check-in and check-out processes.
I have a proven track record of providing exceptional customer servic...
In hospitality, important factors include customer service, attention to detail, teamwork, and adaptability.
Customer service is crucial in hospitality as it involves providing a positive experience for guests.
Attention to detail ensures that all aspects of the guest's stay are well taken care of.
Teamwork is important for smooth operations and delivering excellent service.
Adaptability is necessary to handle unexpected s...
I enjoy hospitality because it allows me to create memorable experiences for guests and provide exceptional service.
I have a passion for creating positive experiences for others
I enjoy meeting new people and building relationships
I find satisfaction in providing excellent customer service
I appreciate the dynamic and fast-paced nature of the hospitality industry
I thrive in a team-oriented environment where collaboration
I applied via Campus Placement and was interviewed in Dec 2021. There were 2 interview rounds.
I would prefer to continue working as a Front Office Executive.
I have a strong passion for customer service and enjoy interacting with guests at the front desk.
I have developed excellent organizational and communication skills that are essential for a front office role.
I believe my strengths align better with the responsibilities of a front office executive.
I have previous experience and training in front office operat...
posted on 8 Jun 2024
I applied via Campus Placement
Current Hotel trends on Customer satisfaction to be discussed for half an hr
posted on 6 Nov 2023
I applied via Walk-in and was interviewed in May 2023. There were 3 interview rounds.
I applied via Walk-in and was interviewed in Nov 2022. There were 5 interview rounds.
Topics :- Current affairs , international news
posted on 14 Jan 2024
I applied via Company Website and was interviewed in Dec 2023. There was 1 interview round.
posted on 20 Aug 2021
I applied via LinkedIn and was interviewed in Mar 2021. There were 5 interview rounds.
Emmanuel Macron is the current President of France.
Emmanuel Macron was elected as the President of France in 2017.
He is a former investment banker and served as the Minister of Economy, Industry and Digital Affairs before becoming the President.
Macron is known for his pro-European Union stance and his efforts to reform the French economy.
The United States has 50 states.
The United States is made up of 50 states.
Each state has its own government and laws.
The states are divided into five regions: Northeast, South, Midwest, West, and Pacific.
The capital of the United States is Washington D.C., which is not a state but a federal district.
I applied via Referral and was interviewed in May 2022. There were 2 interview rounds.
based on 1 interview
Interview experience
Food & Beverage Supervisor
6
salaries
| ₹6.1 L/yr - ₹8 L/yr |
Chef DE Partie
4
salaries
| ₹1 L/yr - ₹5 L/yr |
Team Lead
4
salaries
| ₹4.1 L/yr - ₹6 L/yr |
Housekeeping Supervisor
4
salaries
| ₹1.5 L/yr - ₹7.5 L/yr |
Food & Beverage Associate
3
salaries
| ₹4 L/yr - ₹6 L/yr |
Oyo Rooms
Mahindra Holidays & Resorts
Oberoi Group of Hotels
Hyatt Regency