As Enterprises Interview Questions and Answers

Importance of communication skills in customer service

• Effective communication builds trust and rapport with customers

• Active listening helps to understand customer needs and resolve issues

• Clear and concise language avoids confusion and misunderstandings

• Empathy and positive language can de-escalate tense situations

• Examples: repeating customer concerns, summarizing solutions, using positive phrases like 'I can help with t

Tolerance is the acceptable range of variation in a measurement or dimension.

• Tolerance allows for slight differences in measurements without affecting the overall functionality or quality of a product

• It is used in engineering to ensure parts fit together properly and function as intended

• Tolerance can be specified as either a plus/minus value or a range of acceptable values

• For example, a hole may have a diameter toleran...read more

Yes, a vernier caliper is a precision measuring tool used to measure dimensions with high accuracy.

• Vernier calipers have a main scale and a sliding vernier scale for more precise measurements.

• They can measure internal and external dimensions as well as depth.

• Example: A vernier caliper can measure the diameter of a small screw or the thickness of a piece of paper.