Arrow Electronics Salesforce Administrator Interview Questions and Answers

Salesforce is a cloud-based customer relationship management (CRM) platform that helps businesses manage their sales, customer service, marketing, and more.

• Cloud-based CRM platform

• Helps businesses manage sales, customer service, marketing, etc.

• Provides tools for automation, analytics, and collaboration

Relationships in Salesforce are connections between objects that define how the objects are related to each other.

• Relationships can be one-to-many, many-to-one, or many-to-many.

• Lookup relationships allow you to link two objects together without affecting the other object.

• Master-detail relationships are used when you want to link two objects together in a parent-child relationship.

• Junction objects are used to connect tw