Anthea Aromatics Manager/Sr Manager - Facility Management Interview Questions and Answers

Cross selling is a sales technique where a salesperson suggests related or complementary products to a customer.

• Cross selling involves offering additional products or services that complement the customer's original purchase.

• It aims to increase the average transaction value and enhance customer satisfaction.

• For example, a sales executive selling a laptop may cross sell a laptop bag or antivirus software.

• Cross selling r...read more

To increase average bill value, focus on upselling, cross-selling, offering bundle deals, and implementing loyalty programs.

• Train sales team to upsell and cross-sell complementary products or services

• Create attractive bundle deals to encourage customers to spend more

• Implement a loyalty program to reward customers for higher spending

• Offer personalized recommendations based on customer preferences and purchase history

• Pro...read more

I have worked on a project related to online customer data for a retail company.

• Analyzed customer behavior on the company's website using Google Analytics

• Identified popular products and pages visited by customers

• Created customer segments based on demographics and behavior

• Provided recommendations to improve website navigation and product offerings