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Amdocs Technical Support Analyst Interview Questions and Answers for Freshers

Updated 28 Jun 2024

Amdocs Technical Support Analyst Interview Experiences for Freshers

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Basic questions on OOPS Concepts, SQL Queries and questions related to academic project mentioned on resume. As the role was not of development role the most focus was on basic concepts of computer fundame...
  • Q2. Scenario Based Questions
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about yourself ?
  • Ans. 

    I am a dedicated Technical Support Analyst with 5 years of experience in troubleshooting hardware and software issues.

    • 5 years of experience in technical support

    • Skilled in troubleshooting hardware and software issues

    • Strong communication and problem-solving skills

  • Answered by AI
  • Q2. Why would we choose you ?
  • Ans. 

    I have a strong technical background, excellent problem-solving skills, and a proven track record of providing top-notch customer support.

    • I have a Bachelor's degree in Computer Science and 3 years of experience in technical support roles.

    • I am proficient in troubleshooting hardware and software issues, and have a knack for finding solutions quickly.

    • I have received positive feedback from previous employers and customers ...

  • Answered by AI
  • Q3. Salary expectations.

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't loose hope and don't miss opportunities!!! If you are final year student then keep eyes on your college portal or your mail wherever college posts about job opportunities. Keep learning about latest technology and be prepared.

Interview questions from similar companies

I applied via Referral and was interviewed before Aug 2020. There were 5 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and should communicate well in English. Be Truth.

Interview Questionnaire 

2 Questions

  • Q1. How would you increase the sales of newspaper in your locality?
  • Ans. 

    To increase newspaper sales in the locality, I would focus on improving content, distribution, and marketing strategies.

    • Conduct market research to understand readers' preferences and interests

    • Create engaging and informative content that caters to the local audience

    • Offer attractive subscription packages and discounts to encourage regular readership

    • Partner with local businesses and events to increase visibility and distr...

  • Answered by AI
  • Q2. What new feature you would like to add in Google maps and how would it help to increase the company's revenue?
  • Ans. 

    I would like to add a feature that suggests nearby events and attractions based on user preferences.

    • Personalized event and attraction recommendations

    • Integration with ticketing platforms for revenue sharing

    • Increased user engagement and retention

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: In the written test they asked questions from logical and quantitative aptitude, verbal reasoning and few questions from core topics.

Round: HR Interview
Experience: This was followed by different rounds of interviews. The HR questions were mainly about me, my strengths and weaknesses and why do I want to join the company and where do I see myself in the next five years or so. Loads of guesstimate questions like estimate number of autos in Delhi and other similar cases.

College Name: LADY SHRI RAM COLLEGE

I applied via Recruitment Consultant and was interviewed before Oct 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. How important is for you to celebrate Christmas?
  • Ans. Basically here they wanted to know if you would be flexible enough to work on Christmas day. The reason because December happens to be a crucial month for year end and the workload is overwhelming. So the crux of the question is you only get one day leave for Christmas I.e Christmas day else you are asked to work. It may happen that your leaves are not approved at all the rest of the days depending on the situation. Ha
  • Answered Anonymously
  • Q2. How often have you been given negative feedback?

Interview Preparation Tips

Interview preparation tips for other job seekers - They want to know how flexible you are and will you be available for business as and when required. That includes stretched hours, overtime.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Job profile in previous post
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Introduction and technical

Analyst Interview Questions & Answers

Adobe user image Aman Khanna

posted on 19 Sep 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Naukri.com and was interviewed before Sep 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Regarding Service Level
  • Q2. Regarding Occupancy
  • Q3. Regarding Real Time
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tests your communication skills
  • Q2. Test your Confidence

Interview Preparation Tips

Interview preparation tips for other job seekers - Be fully prepared. They will ask you all types of questions to test your knowledge thoroughly.
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Group Discussion with 10 people. Random topic

Round 3 - One-on-one 

(2 Questions)

  • Q1. Candid, resume based
  • Q2. Tell me something about yourself? Your strengths?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest, don't lie, be clear, resume should match keywords

Analyst Interview Questions & Answers

Adobe user image Vijay Gupta

posted on 18 Nov 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in May 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

It was easy and understanding was good

Round 3 - One-on-one 

(1 Question)

  • Q1. Tell me about self

I applied via Naukri.com and was interviewed in Jun 2022. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Previous project experince
  • Ans. 

    I have previous project experience in data analysis and financial modeling.

    • Developed a financial model to analyze investment opportunities

    • Conducted data analysis to identify trends and patterns

    • Created reports and presentations to communicate findings to stakeholders

  • Answered by AI
  • Q2. About bio data yes t

Interview Preparation Tips

Interview preparation tips for other job seekers - Good challenging need more tips and advices

Amdocs Interview FAQs

How many rounds are there in Amdocs Technical Support Analyst interview for freshers?
Amdocs interview process for freshers usually has 2 rounds. The most common rounds in the Amdocs interview process for freshers are Technical and HR.
What are the top questions asked in Amdocs Technical Support Analyst interview for freshers?

Some of the top questions asked at the Amdocs Technical Support Analyst interview for freshers -

  1. Basic questions on OOPS Concepts, SQL Queries and questions related to academic...read more
  2. Scenario Based Questi...read more

Tell us how to improve this page.

Amdocs Technical Support Analyst Interview Process for Freshers

based on 1 interview

Interview experience

5
  
Excellent
View more

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Amdocs Technical Support Analyst Salary
based on 9 salaries
₹3.4 L/yr - ₹8.1 L/yr
5% less than the average Technical Support Analyst Salary in India
View more details

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