Amdocs Implementation Engineer Interview Questions and Answers

Tools used in project management include Gantt charts, project management software, and collaboration tools.

• Gantt charts help visualize project timelines and dependencies

• Project management software like Asana or Trello can help with task management and team communication

• Collaboration tools like Slack or Microsoft Teams can facilitate communication and file sharing

• Other tools may include risk management software, budget

Escalation mechanism is a process to handle issues that cannot be resolved at lower levels.

• Escalation matrix should be clearly defined

• Escalation should be done in a timely manner

• Escalation should involve higher authorities

• Escalation should be documented

• Escalation should be communicated to all stakeholders