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Amdocs Desktop Support Engineer Interview Questions and Answers for Experienced

Updated 17 Jan 2024

Amdocs Desktop Support Engineer Interview Experiences for Experienced

1 interview found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jan 2023. There was 1 interview round.

Round 1 - Technical 

(3 Questions)

  • Q1. Printer configuration
  • Q2. Laptop troubleshooting
  • Q3. Blue screen of death
  • Ans. 

    The Blue Screen of Death (BSOD) is an error screen displayed on Windows operating systems when a critical system error occurs.

    • BSOD is usually caused by hardware or software issues

    • Common causes include faulty RAM, incompatible drivers, or system file corruption

    • BSOD displays a specific error code that can help diagnose the issue

    • Troubleshooting steps may include checking hardware connections, updating drivers, or running ...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Amdocs Desktop Support Engineer interview:
  • ITIL Certified
Interview preparation tips for other job seekers - You have to be confident

Skills evaluated in this interview

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. Technical questions were asked

I applied via Approached by Company and was interviewed before Aug 2021. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. What is difference between abstract class and interface?
  • Ans. 

    Abstract class can have implementation while interface cannot. Classes can implement multiple interfaces but only one abstract class.

    • Abstract class can have constructors while interface cannot.

    • Abstract class can have non-abstract methods while interface cannot.

    • Interfaces are used for full abstraction while abstract classes are used for partial abstraction.

    • Example: Abstract class - Animal with method eat() and subclass ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn about java and object oriented programming programming.

Skills evaluated in this interview

Interview Preparation Tips

Round: Resume Shortlist
Experience: I had a standard resume for this company as per the norms of our institute’s placement cell. For Oracle I laid emphasis on my programming skills and projects related to it.

Round: Test
Experience: The first round was the written test that comprised of 5 sections – vocabulary, aptitude, pattern matching, logical reasoning and programming. The questions in the programming section were asked from data structures and C++. The questions in the programming section were mainly from trees (from data structures). Around 400 students appeared for their written test out of which around 100 were shortlisted.

Round: HR Interview
Experience: The next round was the interview round. They gave me some puzzles to solve and a program to write. One of the puzzles that I remember was that if I were to be given an egg then how would I determine its durability, i.e. how would I determine that from which floor do I need to throw the egg from so that the egg does not break if thrown from any floor below it.
For the coding question I was given a mathematical formula and I was asked to devise a code such that the program uses the formula and gives the output.
Tips: Prepare for Data Structures as well as the commonly asked puzzles for Oracle.

College Name: IIT ROORKEE
Motivation: Oracle is a reputed company in the space of software and ITeS. It had come to our campus with five profiles. The best means to know about all of them is to attend the pre-placement talk of the company.

I appeared for an interview before May 2016.

Interview Preparation Tips

Round: Test
Experience: First section had questions on object oriented programming concepts and some basic questions related to c++
In the second section tables were given and we were asked to write the queries for the given questions.
Duration: 1 hour
Total Questions: 20

College Name: IIITDM Jabalpur

Software Engineer Interview Questions & Answers

Adobe user image Devendra Bendkhale

posted on 4 Dec 2015

Interview Questionnaire 

8 Questions

  • Q1. WRITE A GENERIC SWAP FUNCTION
  • Ans. 

    A generic swap function swaps two values of any data type.

    • The function should take two parameters of any data type.

    • Use a temporary variable to store the value of one parameter.

    • Assign the value of the second parameter to the first parameter.

    • Assign the value of the temporary variable to the second parameter.

  • Answered by AI
  • Q2. SEARCH AN ELEMENT IN ROTATED SORTED LINKLIST .
  • Ans. 

    Search for an element in a rotated sorted linked list.

    • Find the pivot point where the list is rotated.

    • Divide the list into two sublists based on the pivot point.

    • Perform binary search on the appropriate sublist.

    • Handle edge cases such as empty list and list with only one element.

  • Answered by AI
  • Q3. SEARCH AN ELEMENT IN ROTATED SORTED ARRAY. WRITED A CODE FOR IT
  • Ans. 

    Search an element in a rotated sorted array

    • Find the pivot point where the array is rotated

    • Divide the array into two sub-arrays based on pivot point

    • Perform binary search on the appropriate sub-array

    • Repeat until element is found or sub-array size is 1

  • Answered by AI
  • Q4. In an Array of size 95 contain numbers in range 1 to 100. each number is at max once in the array. find the 5 missing numbers in array between 1-100
  • Ans. 

    Find 5 missing numbers in an array of size 95 containing numbers in range 1 to 100.

    • Create a boolean array of size 100 and mark the present numbers

    • Iterate through the boolean array and find the missing numbers

    • Alternatively, use a HashSet to store the present numbers and find the missing ones

  • Answered by AI
  • Q5. Given sudoku as id array of size . in a given empty cell find the possible numbers that could be possible. Asked me to write code for it
  • Ans. 

    Given a Sudoku board, find possible numbers for an empty cell.

    • Iterate through empty cells and check possible numbers using row, column, and box constraints.

    • Use a set to keep track of possible numbers for each empty cell.

    • Return the set of possible numbers for the given empty cell.

  • Answered by AI
  • Q6. Given 4 unsigned integers find their integer average (eg. (2,2,2,3) => (2+2+2+3)/4 = 2) consider integer division ) without typecasting
  • Ans. 

    Find integer average of 4 unsigned integers without typecasting

    • Add all the integers and divide by 4

    • Use bit shifting to divide by 4

    • Handle overflow by using long long data type

    • Use unsigned int data type for input

  • Answered by AI
  • Q7. Write a code to identify wheter given processor is of 32 bit architecture or 64 bit architecture
  • Ans. 

    Code to identify 32 bit or 64 bit architecture of a processor

    • Check if the operating system is 32 bit or 64 bit

    • If OS is 32 bit, processor is 32 bit

    • If OS is 64 bit, check if processor supports 64 bit architecture

    • Use CPUID instruction to check if processor supports 64 bit architecture

  • Answered by AI
  • Q8. Convert a binary number into base 64 integer
  • Ans. 

    Convert binary number to base 64 integer

    • Divide the binary number into groups of 6 bits

    • Convert each group of 6 bits to decimal

    • Map the decimal value to the corresponding base 64 character

    • Concatenate the base 64 characters to form the final integer

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: SIMPLE CODING QUESTIONS SPEED MATTERS.
Duration: 60 minutes
Total Questions: 3

Skills: Analytics And Coding
College Name: IIT Guwahati

Skills evaluated in this interview

Interview Questionnaire 

6 Questions

  • Q1. Solving puzzles(25 horses,ant and sweets,height of a building..) try as many as possible before appearing for interview
  • Q2. If experienced , then project details of previous companies a must prepare question
  • Q3. Writing test cases for random scenarios
  • Q4. Programming in whatsoever language you r comfortable with, basic coding problems of DS,Algos. eg. Zigzag tree traversal algo,random linked list copy
  • Q5. Some people asked me questions related to the work i will do if hired in the project
  • Q6. Be genuine in ur CV, and be prepared with everything you write there.

Interview Preparation Tips

College Name: Na

Interview Questionnaire 

5 Questions

  • Q1. Technical round was basically a White board interview .I have been asked to write few C# codes in order to explain OOPs concept .
  • Q2. What's MVC Life cycle . Explain how does AJAX call happen . How can you pass one data set or single data from one view to a partial view .
  • Ans. 

    MVC life cycle, AJAX call and passing data from view to partial view.

    • MVC life cycle includes request routing, controller instantiation, action execution, and rendering of the view.

    • AJAX call is initiated by sending an HTTP request to the server and receiving a response in the form of JSON or XML data.

    • To pass data from one view to a partial view, we can use ViewBag, ViewData, or TempData.

    • ViewBag is a dynamic object that ...

  • Answered by AI
  • Q3. What's Abstract class , what's the use of it . What's interface , how it appears to a important part of Service layer.
  • Ans. 

    Abstract class is a class that cannot be instantiated, while interface is a contract that defines methods.

    • Abstract class can have both abstract and non-abstract methods, while interface can only have abstract methods.

    • Abstract class can have instance variables, while interface cannot.

    • Abstract class is used for code reusability and polymorphism, while interface is used for achieving abstraction and loose coupling.

    • In serv...

  • Answered by AI
  • Q4. Usual HR didn't discussion.
  • Q5. It was not question answer round . A formal interaction with high level people of the organization , through which they can try to see you interpersonal skills.

Interview Preparation Tips

Round: Resume Shortlist
Experience: Asp.net MVC , C# , JavaScript, jQuery, Html

Skills evaluated in this interview

I applied via Monster and was interviewed before Apr 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Basic java

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared

I applied via Company Website and was interviewed before Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. How does you skills relate to this job
  • Q2. Why should we hire you

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare and stay confident

Amdocs Interview FAQs

How many rounds are there in Amdocs Desktop Support Engineer interview for experienced candidates?
Amdocs interview process for experienced candidates usually has 1 rounds. The most common rounds in the Amdocs interview process for experienced candidates are Technical.
What are the top questions asked in Amdocs Desktop Support Engineer interview for experienced candidates?

Some of the top questions asked at the Amdocs Desktop Support Engineer interview for experienced candidates -

  1. Blue screen of de...read more
  2. Printer configurat...read more
  3. Laptop troubleshoot...read more

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Amdocs Desktop Support Engineer Interview Process for Experienced

based on 1 interview

Interview experience

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Amdocs Desktop Support Engineer Salary
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₹2.4 L/yr - ₹4.5 L/yr
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