What is customer service

Question

Accepted Answer

Customer service is the assistance and support provided to customers before, during, and after their purchase or interaction with a company.

Customer service involves addressing customer inquiries, concerns, and complaints.
It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.
Customer service can be provided through various channels such as phone, email, chat, or in-person.
Examples of customer service include answering product questions, processing returns or exchanges, and offering technical support.
Good customer service involves being attentive, empathetic, and responsive to customer needs.
It is important for customer service representatives to have good communication and problem-solving skills.

Accepted Answer

Customer support services is the services that is to clarify the following doubts which are asked by customers regarding the product which they buy

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