Upload Button Icon Add office photos

Filter interviews by

Amazon Transportation Services Customer Service Representative Interview Questions and Answers

Updated 15 Aug 2024

Amazon Transportation Services Customer Service Representative Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Aug 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Basic English language test

Round 2 - HR 

(2 Questions)

  • Q1. Basic Introduction
  • Q2. Role and responsibility in previous organization
  • Ans. 

    Handled customer inquiries, resolved issues, and provided product information in a timely and professional manner.

    • Managed high volume of incoming calls and emails

    • Assisted customers with placing orders and tracking shipments

    • Resolved customer complaints and issues to ensure customer satisfaction

    • Provided product knowledge and recommendations to customers

    • Collaborated with other departments to address customer concerns

  • Answered by AI

Interview questions from similar companies

I applied via Walk-in and was interviewed before Nov 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

General aptitude test and general questions on the job role

Round 3 - HR 

(2 Questions)

  • Q1. Gerenal HR test and salary questions
  • Q2. Another about the salary

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company and nice ambience . Good to work with

I applied via Referral and was interviewed before Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic questions are asked about myself, previous experience etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared with any topic of your choice to speak for 2 to 3 minutes.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself? Why should we hire you? Do you know eob?
  • Q2. What was your last job?
Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in May 2024. There was 1 interview round.

Round 1 - interview 

(1 Question)

  • Q1. Can you describe the fedex history
  • Ans. 

    FedEx is a global courier delivery services company founded in 1971.

    • Founded in 1971 by Frederick W. Smith

    • Originally named Federal Express

    • Revolutionized the industry with overnight delivery services

    • Expanded globally through acquisitions like TNT Express

  • Answered by AI

I applied via Referral and was interviewed before Feb 2021. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What is EV and its formulae
  • Ans. 

    EV stands for Enterprise Value, which is the total value of a company's equity and debt.

    • EV = Market Capitalization + Total Debt - Cash and Cash Equivalents

    • It is used to determine the total value of a company, including its debt

    • EV/EBITDA is a common valuation metric that compares a company's EV to its EBITDA

    • EV/Sales is another common valuation metric that compares a company's EV to its annual sales

    • EV can be used to comp...

  • Answered by AI
  • Q2. Format of income statement
  • Ans. 

    The income statement shows a company's revenues and expenses over a specific period of time.

    • The income statement is also known as the profit and loss statement.

    • It includes revenues, cost of goods sold, gross profit, operating expenses, and net income.

    • Revenues are the money a company earns from selling its products or services.

    • Cost of goods sold is the cost of producing or purchasing the products or services sold.

    • Gross ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - general finance related questions

I applied via Naukri.com and was interviewed before May 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 
Round 3 - Aptitude Test 

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview process at Acuity Knowledge partners.

I appeared for an interview before Jan 2016.

Interview Questionnaire 

1 Question

  • Q1. Elevator design and puzzles and core java and sql queries

Interview Preparation Tips

Round: Test
Tips: Speed and accuracy needed
Duration: 1 hour 30 minutes
Total Questions: 30

Skills: Analytical Skills, Java Programming, Mysql
College Name: IIIT Allahabad

I appeared for an interview before Jun 2016.

Interview Questionnaire 

4 Questions

  • Q1. Ratios
  • Q2. Securitization
  • Q3. Expected package
  • Q4. Preferred location
  • Ans. 

    I prefer to work in a location that offers a vibrant and diverse community, with access to cultural events and opportunities for personal growth.

    • I value a location that has a strong sense of community and offers a variety of cultural activities.

    • Access to educational and personal growth opportunities is important to me.

    • I am open to considering different locations that meet these criteria.

  • Answered by AI

Interview Preparation Tips

Round: Technical Interview
Experience: Financial aspects were covered in this round
Tips: Polish your technical skills

Round: Test
Duration: 1 hour
Total Questions: 20

College Name: Amity School Of Engineering And Technology, Noida

Analyst Interview Questions & Answers

Blackrock user image Riddhima Arora

posted on 25 Aug 2017

I appeared for an interview before Aug 2016.

Interview Questionnaire 

2 Questions

  • Q1. Questions on databases
  • Q2. Why should we hire you?
  • Ans. 

    I have the analytical skills, experience, and passion to excel in this role.

    • I have a strong background in data analysis and interpretation

    • I have experience in using various analytical tools and techniques

    • I am detail-oriented and have a proven track record of delivering accurate and insightful analysis

    • I am a quick learner and can adapt to new challenges and environments easily

  • Answered by AI

Interview Preparation Tips

Round: Test
Duration: 1 hour

Skills: Computer Science
College Name: Thapar University, Patiala

Amazon Transportation Services Interview FAQs

How many rounds are there in Amazon Transportation Services Customer Service Representative interview?
Amazon Transportation Services interview process usually has 2 rounds. The most common rounds in the Amazon Transportation Services interview process are Aptitude Test and HR.

Tell us how to improve this page.

Amazon Transportation Services Customer Service Representative Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

Interview Questions from Similar Companies

IKS Health Interview Questions
3.6
 • 235 Interviews
Visa Interview Questions
3.5
 • 141 Interviews
McDonald's Interview Questions
4.1
 • 125 Interviews
AB InBev India Interview Questions
3.3
 • 105 Interviews
Blackrock Interview Questions
3.8
 • 99 Interviews
FedEx Express Interview Questions
4.0
 • 97 Interviews
Xiaomi Interview Questions
3.8
 • 93 Interviews
Synopsys Interview Questions
3.9
 • 90 Interviews
Temenos Interview Questions
3.1
 • 87 Interviews
View all
14% less than the average Customer Service Representative Salary in India
View more details

Amazon Transportation Services Customer Service Representative Reviews and Ratings

based on 2 reviews

3.7/5

Rating in categories

4.0

Skill development

4.3

Work-life balance

4.3

Salary

3.0

Job security

4.3

Company culture

4.0

Promotions

3.1

Work satisfaction

Explore 2 Reviews and Ratings
Team Lead
561 salaries
unlock blur

₹2.1 L/yr - ₹10 L/yr

Associate
472 salaries
unlock blur

₹0.4 L/yr - ₹4.5 L/yr

Process Associate
365 salaries
unlock blur

₹1.4 L/yr - ₹4.5 L/yr

Channel Team Lead
236 salaries
unlock blur

₹4.8 L/yr - ₹13 L/yr

Supervisor
224 salaries
unlock blur

₹1.3 L/yr - ₹5 L/yr

Explore more salaries
Compare Amazon Transportation Services with

IKS Health

3.6
Compare

McDonald's

4.1
Compare

AB InBev India

3.3
Compare

FedEx Express

4.0
Compare
Did you find this page helpful?
Yes No
write
Share an Interview