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Amazon
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
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I applied via Company Website and was interviewed before Jun 2023. There were 2 interview rounds.
I would take responsibility for the mistake and work towards making it right.
Acknowledge the mistake and take ownership of it
Apologize to those affected by the mistake
Work on finding a solution to rectify the mistake
Implement measures to prevent similar mistakes in the future
Building strong relationships through effective communication and personalized service.
Regularly communicate with customers through phone calls, emails, and in-person meetings to understand their needs and concerns.
Provide personalized service by offering tailored solutions and addressing any issues promptly.
Seek feedback from customers to continuously improve the quality of service and products.
Organize customer appre...
based on 1 interview
Interview experience
based on 2 reviews
Rating in categories
Customer Service Associate
4.2k
salaries
| ₹0.6 L/yr - ₹5 L/yr |
Transaction Risk Investigator
3.1k
salaries
| ₹2.3 L/yr - ₹6.5 L/yr |
Associate
2.8k
salaries
| ₹0.8 L/yr - ₹7 L/yr |
Senior Associate
2.5k
salaries
| ₹2 L/yr - ₹10.1 L/yr |
Program Manager
2.3k
salaries
| ₹9 L/yr - ₹36 L/yr |
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