Amazon CS Trainee Interview Questions and Answers

Mostly asked about the aptitude and English grammar test with some reasoning questions

Q1. Process knowledge about the post the question where just basic understanding questions about the Salesforce marketing cloud and some related to the organisation and some HR questions
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Q2. What is Salesforce Marketing cloud
Ans. 
Salesforce Marketing Cloud is a platform for creating and managing personalized customer journeys across email, mobile, social, web, and advertising channels.
• Allows businesses to create targeted marketing campaigns

• Provides tools for email marketing, social media advertising, and customer segmentation

• Helps businesses track and analyze customer interactions to optimize marketing strategies
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Q3. Difference between digital Marketing and traditional marketing
Ans. 
Digital marketing uses online channels like social media and email, while traditional marketing uses offline channels like TV and print.
• Digital marketing is more cost-effective and measurable than traditional marketing.

• Digital marketing allows for targeted advertising based on demographics and interests.

• Traditional marketing relies on physical materials like brochures and billboards.

• Digital marketing can reach a larger...read more
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Q4. Basic questions about marketing cloud
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Q5. And some basic questions related to company and personal
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