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Airtel DTH Services Area Service Manager Interview Questions and Answers

Updated 30 Mar 2022

Airtel DTH Services Area Service Manager Interview Experiences

1 interview found

I applied via Company Website and was interviewed in Mar 2022. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Where do you see yourself in 5 years?
  • Q2. I am ready for interview

Interview Preparation Tips

Interview preparation tips for other job seekers - Very Good Company and Proper Rensposible

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Nov 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. About previous work
Round 3 - HR 

(1 Question)

  • Q1. About work Knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - Good
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Feb 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Practice link shared before live test

Round 2 - One-on-one 

(2 Questions)

  • Q1. How many service points appointed till date?
  • Q2. How you manage upselling
  • Ans. 

    I manage upselling by training and motivating my team, identifying customer needs, and offering relevant products/services.

    • Train team on upselling techniques

    • Motivate team to upsell by offering incentives or rewards

    • Identify customer needs through active listening and asking probing questions

    • Offer relevant products/services based on customer needs

    • Provide ongoing support and guidance to ensure successful upselling

  • Answered by AI

I applied via Naukri.com and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Define your shelf
  • Ans. 

    My shelf is organized and optimized for efficiency.

    • My shelf is arranged in a logical order for easy access to items.

    • I regularly review and update my shelf to ensure it is optimized for efficiency.

    • I use labeling and color-coding to make it easy to find items quickly.

    • I prioritize items based on their frequency of use and importance.

    • For example, in a medical setting, I would prioritize medications based on their dosage an

  • Answered by AI
  • Q2. Job profile

Interview Preparation Tips

Interview preparation tips for other job seekers - This company only want One experience person there is no required any technical scale
Round 1 - One-on-one 

(2 Questions)

  • Q1. What is the satellite
  • Ans. 

    A satellite is an object that orbits around a larger celestial body, such as a planet or a moon.

    • Satellites are used for various purposes, including communication, weather forecasting, navigation, and scientific research.

    • Examples of satellites include the International Space Station (ISS), GPS satellites, weather satellites, and communication satellites like those used for television and internet.

    • Satellites can be natur...

  • Answered by AI
  • Q2. Different type of satellite
  • Ans. 

    Satellites can be classified into different types based on their purpose and orbit.

    • Communication satellites: used for transmitting signals and facilitating communication between different locations on Earth.

    • Weather satellites: used for monitoring and predicting weather patterns and conditions.

    • Navigation satellites: used for providing accurate positioning and navigation information, such as GPS satellites.

    • Earth observat...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Satellite different which can most
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Case Study 

How to tackle customer dissatisfaction

Round 3 - One-on-one 

(2 Questions)

  • Q1. Aspects to maintain performance
  • Ans. 

    Maintaining performance requires consistent monitoring, feedback, training, and support.

    • Regular performance evaluations to identify strengths and areas for improvement

    • Providing ongoing training and development opportunities

    • Offering support and resources to help employees succeed

    • Setting clear goals and expectations

    • Recognizing and rewarding achievements

    • Encouraging open communication and feedback

  • Answered by AI
  • Q2. What is KPI ,how to generate revenue,spare sales
  • Ans. 

    KPI stands for Key Performance Indicator. Generating revenue and spare sales can be achieved by setting specific KPIs and monitoring them closely.

    • Identify key metrics such as sales targets, customer satisfaction, and service efficiency

    • Set specific KPIs for each metric to track performance

    • Regularly monitor and analyze KPI data to identify areas for improvement

    • Implement strategies to increase revenue and spare sales base...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep yourself calm ,through with your CV so that only you can any questions from CV,don't phrase questions in your mind before interview
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Field operation experience
  • Ans. 

    I have 5+ years of field operation experience managing service teams and ensuring customer satisfaction.

    • Managed service teams in the field to ensure timely and quality service delivery

    • Implemented process improvements to increase efficiency and customer satisfaction

    • Handled customer escalations and resolved issues to maintain positive relationships

    • Tracked and analyzed key performance indicators to drive continuous improv...

  • Answered by AI
Interview experience
2
Poor
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Feb 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. About Self, ctc, how much years spend in organisation, team number how much center do you have experience . When you able to join ? If any issue the clear it ?
  • Ans. And what is your timing to join
  • Answered Anonymously
  • Q2. How much time to you take to join ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Don’t be hesistat and clear the round and be self confidence

Interview Questionnaire 

1 Question

  • Q1. Questions related to RF KPI which deals Coverage, Capacity, Quality. Traffic of Network.

I applied via Referral and was interviewed before Oct 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. @ service level agreement

Interview Preparation Tips

Interview preparation tips for other job seekers - Whoever being interviewed for service postion he must aware customer centric

Airtel DTH Services Interview FAQs

How many rounds are there in Airtel DTH Services Area Service Manager interview?
Airtel DTH Services interview process usually has 1 rounds. The most common rounds in the Airtel DTH Services interview process are HR.

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Airtel DTH Services Area Service Manager Reviews and Ratings

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5.0/5

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5.0

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5.0

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