AIG BPO Analyst Interview Questions and Answers

Q1. What is Insurance, types of insurance?
Ans. 
Insurance is a risk management tool that provides financial protection against potential losses. There are various types of insurance available.
• Insurance is a contract between an individual or organization (the insured) and an insurance company (the insurer).

• It involves the insured paying a premium in exchange for the insurer's promise to compensate for covered losses.

• Types of insurance include life insurance, health i...read more
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Q2. Who is First Party? What is Thrid Party Liability? What is desk Investigation? What is indemnity?
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First Party is the policyholder or the insured person who purchases the insurance policy.
• First Party is the person who buys the insurance policy.

• They are also known as the policyholder or the insured person.

• In case of a claim, the First Party is the one who receives the benefits from the insurance company.

• For example, if John buys a car insurance policy, he is the First Party.

• If his car gets damaged in an accident, Joh...read more
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Q3. MOTER VEHICLE ACT SECTIONS
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Q4. Case laws : Salra Verma , Pranay Sethi.
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Q5. Case laws related Breach of Policies.
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Q6. Defences For Insurance Company
Ans. 
Defences that insurance companies can use to protect themselves
• Denial of coverage due to policy exclusions

• Proving fraud or misrepresentation by the policyholder

• Limiting coverage to the policy limits

• Asserting that the policyholder failed to cooperate in the investigation or defense of a claim

• Arguing that the policyholder caused or contributed to the loss

• Invoking the statute of limitations

• Challenging the validity of the ...read more
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Half n hr test duration.

Q1. Basics questions regarding technology
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Q1. What is your CTC?
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My current CTC is $80,000 per year.
• My current CTC is $80,000 per year.

• I am currently earning $80,000 annually.

• My current salary package is $80,000 per annum.
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Q1. Tell me about yourself
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Q1. About sales and marketing
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Q2. Experiences and about city geographical details
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Q1. Related to your Undergraduation
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Q2. General questions about hospitals
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Q1. MARINE INSURANCE AND HULL INSURANCE
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Q2. FIRE INSURANCE PERILS AND IAR DIFF
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Q1. What is your M0 Activation What is your M12 retention Definitions of Accrued, reversionary Bonus Define bonus Underwriting
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M0 Activation refers to the initial engagement of customers, M12 retention is the percentage of customers retained after 12 months, accrued bonus is earned over time, reversionary bonus is paid upon certain conditions, bonus is an extra reward, underwriting is assessing risk.
• M0 Activation is the percentage of customers who engage with a product or service initially

• M12 retention is the percentage of customers who contin...read more
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Q2. How do you increase advisors walk-in
Ans. 
To increase advisors walk-in, focus on improving visibility, offering incentives, providing excellent customer service, and utilizing marketing strategies.
• Improve visibility by increasing signage and advertising in the local area.

• Offer incentives such as discounts or promotions for walk-in customers.

• Provide excellent customer service to encourage repeat visits and positive word-of-mouth referrals.

• Utilize marketing stra...read more
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Q1. Background of Experience
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Q1. Brush up whatever is written on your cv and should be able to show your skills if tested. Should be aware in basics for profile which you are applying
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