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Agusta Software Information Technology Support Engineer Interview Questions, Process, and Tips
Agusta Software Information Technology Support Engineer Interview Experiences
1 interview found
Information Technology Support Engineer Interview Questions & Answers
Anonymous
posted on 2 Aug 2023
Selected
I applied via Recruitment Consulltant and was interviewed in Jul 2023. There were 3 interview rounds.
(6 Questions)
- Q1. What is windows server update service
- Ans.
Windows Server Update Services (WSUS) is a Microsoft tool that allows administrators to manage the distribution of updates and patches for Windows operating systems and other Microsoft software.
WSUS allows administrators to centrally manage and distribute updates to Windows servers and workstations.
It provides a way to automate the process of downloading and installing updates, reducing the workload on IT staff.
Adminis...
- Q2. What is active directory
- Ans.
Active Directory is a directory service developed by Microsoft for Windows domain networks.
Centralized database for managing network resources
Stores information about users, computers, and other network objects
Allows administrators to manage permissions and access control
Facilitates single sign-on for users across network services
- Q3. Do you manage voice call with client directly
- Ans.
Yes, I manage voice calls with clients directly to provide technical support and troubleshoot issues.
I have experience in handling voice calls with clients to understand their technical issues
I provide step-by-step instructions over the phone to troubleshoot problems
I use active listening skills to ensure clear communication with clients
I document call details and resolutions for future reference
- Q4. Types of back ups
- Ans.
Types of backups include full, incremental, differential, and mirror backups.
Full backup: copies all data in a system
Incremental backup: copies only the data that has changed since the last backup
Differential backup: copies all data that has changed since the last full backup
Mirror backup: creates an exact copy of the data in real-time
- Q5. Office 365 & outlook congratulations like SMTP
- Q6. Do you know how to manage space on servers
- Ans.
Yes, I know how to manage space on servers.
Regularly monitor disk space usage on servers
Delete unnecessary files and folders
Implement disk quotas to limit space usage for users
Archive or compress old data to free up space
Consider adding more storage capacity if needed
Tasks scheduling & discussing about projects on weekend
Skills evaluated in this interview
Interview questions from similar companies
I applied via Recruitment Consultant and was interviewed before Sep 2018. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. overloading ,inheritance concepts,structures,pointers
Interview Preparation Tips
Interview Questionnaire
2 Questions
- Q1. Basic Programming Questions, Data structures, SQL queries
- Q2. This was the most simple one, they simply asked introduce yourself and fine with night shifts.
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. What I know and what I don't know
Interview Preparation Tips
Experience: Aptitude, reasoning, logical, etc. 2 hours
Raj Kumar
Interview Questionnaire
2 Questions
- Q1. C and C++ - technically related stuffs
- Q2. Communicate and fluency
DIKSHA WASEKAR
Interview Questionnaire
7 Questions
- Q1. Tell me about yourself
- Ans.
I am a software engineer with experience in developing and maintaining software applications.
I have a strong background in programming languages such as Java, C++, and Python.
I have worked on various projects, including developing web applications and implementing software solutions.
I am skilled in problem-solving and debugging, ensuring efficient and effective software development.
I have experience in collaborating wi...
- Q2. What are your objectives
- Q3. What are you going to do for companies betterment
- Q4. What is your final year project all about
- Q5. What you learned from your summer intenship
- Ans.
I learned valuable teamwork and problem-solving skills during my summer internship.
Developed strong collaboration skills by working with a team of software engineers to complete projects
Gained experience in troubleshooting and debugging software issues
Learned to effectively communicate and present technical concepts to both technical and non-technical stakeholders
Improved problem-solving abilities by identifying and re...
- Q6. What you learned from your winter intenship
- Q7. Do you have any question
Interview Preparation Tips
Experience: Verbal section was a easy section,It comprised of Comprehension,Spotting errors,Synonyms,Antonyms,Relationship between two given words,Rearranging the sentences.Logical reasoning the second section in which problems on data interpretation,blood relations,syllogism,where there with little bit difficulty.third section was of quant we usual think it's easy but this was a tough one! with standard problems,percentage,profit loss,speed distance time.....etc.
Tips: While,attempting verbal part always give most appropriate answers.Options may be more confusing and closer one but you have to select the correct one!!!!! Always check for sectional cutoff and if its there then try to attempt each section properly if not then concentrate on section in which you are strong....refer to sites such as IndiaBIX, M4maths, freshersworld for aptitude questions
Duration: 60 minutes
Total Questions: 75
Round: Group Discussion
Experience: GD was not a round included for Capgemini placement test,Pearson versant english test was there once you clear your apti but due to technical faults GD was the round taken.There was a group of 10 people and we were given topic and 5 mins for preparation then GD was started.I was the second one to speak on the topic,I was in the favour of MNC because I really feel that for freshers Indian IT company is not very great start.Rather if one starts with MNC then it gets a brand name associated with them and also global exposure for one.And also Indian IT sectors are largely collaborating with the MNCs so for fresher MNC is a good start than Indian IT company.
Tips: I will suggest you to understand the topic well,jot down the points you want to say and then always initiate for the GD do not argue,just humbly disagree to the topic,do not get personal in it...as soon as you start the supervisor judges you so do not hesitate and just put your points confidently only your English is judged by this...
Duration: 20 minutes
Round: HR Interview
Experience: As I entered they checked me from top to bottom means how formally you are dressed and shoes,then asked for my resume and started to see and verify each and everything written in it is true and genuine.And both TR and HR interview was taken simultaneously.My interview was the quicker one they just started with name then all above mentioned questions....
Tips: Go properly dressed with shoes polished,do not panic or try to recollect what you have prepared just be genuine.Write resume neatly and study it well they scan it and ask most questions from it...
Round: Pearson versant English test
Experience: This test consist of two sections firstly the telephonic round in which we were provided with one toll free number and unique test-id then it was for about 20 mins we talked on telephone.The questions asked were on basic english,like repeat the sentences,correct the jumbled sentences,complete the sentences,answer in yes or no.Second test was a computer based test for 60 mins in which complete the sentences synonyms,copying the passage,email writing ,listen and write,were few of the questions directed.this test is taken mainly to check your english and writing skills.
Tips: Be clear and loud enough in telephonic test,and search placement papers of every company you sit for.
General Tips: "Try try you will succeed" always believe on this saying and keep giving tests if you failed in one!!
College Name: TERNA ENGINEERING COLLEGE
Motivation: Capgemini is one of good MNC its under top 10 best IT companies also its symbol spade which represented free enivronment to work and moto "People matter,results count".motivated me to join it!
K.Satish Chandra
Interview Questionnaire
1 Question
- Q1. Telephonic/Computer assessment for English proficiency
Interview Preparation Tips
Experience: Aptitude was not too easy or too tough like that of CAT. But if one has prepared for CAT exam even a bit, then he can perform pretty well.
Tips: Practice previous year CAT papers. Question sections and format asked in Capgemini test will be similar to that of CAT exam. Improve reading skills by reading anything that interests you.
Duration: 180 minutes
Total Questions: 120
Round: Other Interview
Experience: You will have to talk with a programmed voice using voice call. You need to follow the instructions of the programmed voice. They will record whatever you speak and judge your speaking skills.
Tips: Try to speak in English with at least few peers.
Round: HR Interview
Experience: You must be well thorough with your CV. Common questions like:*Tell me about yourself?*What are your strength and weakness?*Why consultancy and analyst profile?*What do you know about analyst profile?*What does Capgemini does? Tell us more about Capgemini?
etc can be expected for sure.The HR is not interested in your departmental knowledge, rather he is more interested in the way you are explaining something tin a layman manner. He/She cares how you analyse situations. Some random sitaution may be posed and HR may ask you to analyse the situation.
Tips: #Confidence in yourself.#Well verse with CV.#Able to explain even to layman.#Know basic information about data analytics.
General Tips: Aptitude+Communication fluency+Confidence = Job in Capgemini
Skill Tips: Practice.
Skills: Aptitude, Communication, Confidence
College Name: I.I.T Guwahati
Motivation: Multi national and reputed.
Interview Questionnaire
7 Questions
- Q1. What is the diffrence between java & C
- Ans.
Java is an object-oriented language while C is a procedural language.
Java is platform-independent while C is platform-dependent.
Java has automatic garbage collection while C requires manual memory management.
Java has built-in support for multithreading while C requires external libraries.
Java has a larger standard library compared to C.
Java is more secure than C due to its strong type checking and exception handling.
C ...
- Q2. What do u understand by pointers
- Ans.
Pointers are variables that store memory addresses of other variables in programming languages.
Pointers allow direct access and manipulation of memory locations.
They are commonly used in programming languages like C and C++.
Pointers can be used to pass variables by reference, allowing modifications to the original value.
They can also be used to dynamically allocate memory.
Example: int* ptr; // declares a pointer to an
- Q3. Introduce urself
- Q4. Ur weaknesses & strengths
- Q5. Why should i hire u
- Q6. Why us
- Q7. Wer do u see urself in next 5 years
- Ans.
In 5 years, I see myself as a senior software engineer leading a team of developers.
Leading a team of developers
Working on complex projects
Continuing to learn and grow in my role
Contributing to the success of the company
Interview Preparation Tips
Experience: Clear ur basic concepts also practice maths related questions
Tips: NA
Duration: 60 minutes
Total Questions: 45
Round: Group Discussion
Experience: initially I wasnt aware of the topic. i waited til everyone strted n waited for my turn... til the time i was listening to wat other students wer saying. den i got idea on wat the topic is really abt. i gathered some points in my mind and js spoke wat views i had .. it was ffun actually.
Tips: always first think about the topic before speaking.
Duration: 30 minutes
Round: Technical Interview
Experience: i dont exactly remember wat wer the questions asked.
Tips: NA
Round: HR Interview
Experience: Being honest wil help to crack this interview
Tips: NA
General Tips: WORK HARD TOWARDS YOUR GOAL !
Skill Tips: develop basi programming skills & logics
Skills: programing C/C++, basic java, OS, DB, NETWORKING, OOPS
College Name: SIES Institute Of Technology, Nerul
Motivation: Keep Chasin ur DREAMS.. !!
Funny Moments: yet to come !
Skills evaluated in this interview
Interview Questionnaire
6 Questions
- Q1. It was followed by HR interview
- Q2. Tell mi abt urself
- Ans.
I am a software engineer with experience in developing web applications and expertise in programming languages such as Java and Python.
Proficient in Java and Python programming languages
Experience in developing web applications using frameworks such as Spring and Django
Familiarity with database technologies such as MySQL and MongoDB
Strong problem-solving and analytical skills
Ability to work in a team and collaborate ef
- Q3. Wat r ur strengths weaknesses
- Ans.
My strengths include problem-solving skills and attention to detail. My weaknesses are sometimes being too critical of my own work and difficulty saying no.
Strengths: problem-solving skills, attention to detail
Weaknesses: being too critical of my own work, difficulty saying no
- Q4. Wer do u see urself in next 5 years
- Ans.
In the next 5 years, I see myself as a senior software engineer leading a team of developers.
I plan to continue learning and expanding my skillset
I hope to take on more leadership roles and mentor junior developers
I aim to contribute to the development of innovative software solutions
I plan to stay up-to-date with the latest technologies and industry trends
- Q5. Why should we hire u
- Q6. How many years can u commit to us
Interview Preparation Tips
Experience: Be confident but dont be over confident
Tips: solve as many papers u can to crack dis test
Duration: 60 minutes
Total Questions: 50
Round: Group Discussion
Experience: Be clear about ur thots.
Tips: Try to speak more & relevant to the topic.
Duration: 15 minutes
Round: Technical Interview
Experience: being honest will help u clear this round
Tips: Be UP to DATE..
General Tips: Develop coding skills& logics also understand the basic math formulaes
College Name: TERNA ENGINEERING COLLEGE
Motivation: If u can Dream IT , U can Definetly Achieve IT.. :)
Funny Moments: :D
Interview Questionnaire
8 Questions
- Q1. Give a brief introduction about yourself
- Q2. Explain any one topic from your area of interest
- Q3. Do you know C language? If yes then write a program to print numbers from 1 to 10 excluding 5
- Ans.
Yes, I know C language. Here's a program to print numbers from 1 to 10 excluding 5.
Use a loop to iterate from 1 to 10
Inside the loop, check if the current number is equal to 5
If it is not equal to 5, print the number
- Q4. Recall any question from the quantitative ability section of the test and explain how did you approach the problem
- Ans.
The question was about finding the average of a set of numbers.
I approached the problem by first summing all the numbers in the set.
Then, I divided the sum by the total number of elements in the set to find the average.
I used a loop to iterate through the set and keep track of the sum and count of elements.
- Q5. What all does it take for a person from an electronics background to go into the programming field?
- Q6. Where are you from?
- Q7. How was your technical interview round?
- Q8. Are you willing to relocate?
Interview Preparation Tips
Experience: The online test was of an average difficulty level. There was sufficient time to complete all the questions on time. and there was a negative marking of 0.25.
Tips: One should be thorough with the basics of english, and quantitative ability. Reasoning section needed a lot of practice so as to save time.
Duration: 60 minutes
Total Questions: 50
Round: Technical Interview
Experience: I had a very good experience answering the aforementioned questions as i was confident in all my answers. i did not have a thorough knowledge of c language, So i told the interviewer that i am not adept with programming but i can still try. Hence the interviewer told me that even if i go wrong in programming, he won't be marking me on that basis.
Tips: Always speak the truth whether you know a particular subject or not. This helps the interviewer form an overall idea about you.Put forward your views in a soft and gentle but assertive tone.
Round: HR Interview
Experience: The HR round of interviews was a more general round concerned in knowing the candidate as a person, irrespective of his/ her merits and achievements. It focussed on forming an idea about our personality as an individual
Tips: Be calm, composed and patient in front of the interviewer.
General Tips: One should not be scared or nervous about placements. Patience and confidence should be maintained throughout the recruitment process. Practice placement papers from various websites and also keep yourself updated with current affairs.
Skill Tips: A lot of practice is required to gain speed in doing calculations.
Skills: Speed, Knowledge , Communication Skills
College Name: SRM UNIVERSITY
Motivation: The main motivation for applying to iGATE was the company is a major IT service provider and had been listed in the 100 fastest growing companies by Fortune magazine. Since i had been rejected in companies like Wipro, CTS, Infosys, i applied to this company in the hope of getting selected. Other motivations were my college seniors and teachers.
Funny Moments: When the technical interviewer asked me to explain any topic from my area of interest, I was shocked for a minute because i could not believe that i had been granted so much liberty of choosing any topic from my subject.To crosscheck what i had hear was true or not, i reassured myself by asking him whether he was sure or not. Then the interviewer smiled and told me to proceed.
Skills evaluated in this interview
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Agusta Software Information Technology Support Engineer Interview Process
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