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Aforeserve Engineer- Customer Support Interview Questions and Answers

Updated 16 Mar 2025

Aforeserve Engineer- Customer Support Interview Experiences

4 interviews found

Engineer- Customer Support Interview Questions & Answers

user image KOPPUNAMONI VISHNU

posted on 16 Mar 2025

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I appeared for an interview in Sep 2024, where I was asked the following questions.

  • Q1. Network related questions
  • Q2. Software related questions
  • Q3. Hardware and networking

Interview Questionnaire 

2 Questions

  • Q1. What makes use??
  • Ans. 

    Usefulness and relevance make use.

    • Usefulness: something that serves a purpose or fulfills a need

    • Relevance: something that is applicable or related to a situation

    • Example: A tool that helps solve a problem is useful and relevant to the user

    • Example: Information that is timely and accurate is useful and relevant to the customer

  • Answered by AI
  • Q2. Be a firm player in your field,just nobody will beat you

Engineer- Customer Support Interview Questions Asked at Other Companies

asked in Zomato
Q1. If the customer is very irate and he is speaking profanity,how wi ... read more
Q2. What do you mean when you talk about "50 Hz" in terms of frequenc ... read more
Q3. Why Transformers are used to transfer electricity from source to ... read more
asked in Wipro
Q4. What's software coding and languages and programming
Q5. What is the difference between domain & workgroup?

Interview Questionnaire 

1 Question

  • Q1. Technical question

I applied via Approached by company and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Computer hardware networking releted troubleshooting

Interview Preparation Tips

Topics to prepare for Aforeserve Engineer- Customer Support interview:
  • Computer Hardware
  • Hardware Troubleshooting
  • Networking troubleshooting
Interview preparation tips for other job seekers - Telephonic technical interview only

Aforeserve interview questions for designations

 Customer Support Engineer L2

 (1)

 Desktop Support Engineer

 (6)

 Deskside Support Engineer

 (1)

 FMS Support Engineer

 (1)

 Information Technology Support Engineer

 (1)

 Desktop Support Engineer L2

 (1)

 Customer Support Engineer L1

 (3)

 Technical Customer Support Engineer

 (1)

Interview questions from similar companies

I applied via Referral and was interviewed before Jun 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. MySelf and installation of software n hardware
  • Q2. S I can installation the softwares and hardware

Interview Preparation Tips

Interview preparation tips for other job seekers - Excellent interview on that day .interview took with practical

I applied via Naukri.com

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 
Round 3 - Aptitude Test 

Interview Preparation Tips

Interview preparation tips for other job seekers - Infotech company big company and the big appourtunity of life
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jan 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

All about profit, percentages,desicion making, English grammar etc

Round 3 - Technical 

(3 Questions)

  • Q1. Questions about C ,C++,Java
  • Q2. Simple basic questions
  • Q3. Basic questions of C,C++,Java
Round 4 - HR 

(1 Question)

  • Q1. About my self and asked Narrate A Story

Interview Preparation Tips

Topics to prepare for ITC Infotech Desktop Support Engineer interview:
  • Programming
  • Java
  • Information Technology
Interview preparation tips for other job seekers - 1. Team work, Time management .
2. Self Satisfaction in work is more important.
3. Good communication skills
4. Thinking Skills.
All the best 😊
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(4 Questions)

  • Q1. RAID configuration
  • Q2. Server configuration
  • Q3. Lotus notes/mail configuration
  • Q4. Network Monitoring
Round 3 - One-on-one 

(2 Questions)

  • Q1. Location details
  • Q2. Compentation details
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Why you change job

Interview Preparation Tips

Interview preparation tips for other job seekers - Good experience
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before May 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What are your strength and weaknesses?

Aforeserve Interview FAQs

How many rounds are there in Aforeserve Engineer- Customer Support interview?
Aforeserve interview process usually has 1-2 rounds. The most common rounds in the Aforeserve interview process are Resume Shortlist and Technical.
How to prepare for Aforeserve Engineer- Customer Support interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Aforeserve. The most common topics and skills that interviewers at Aforeserve expect are customer support, Hardware Networking, Networking, Installation and Troubleshooting.
What are the top questions asked in Aforeserve Engineer- Customer Support interview?

Some of the top questions asked at the Aforeserve Engineer- Customer Support interview -

  1. What makes us...read more
  2. Computer hardware networking releted troubleshoot...read more
  3. Be a firm player in your field,just nobody will beat yo...read more

Tell us how to improve this page.

Aforeserve Engineer- Customer Support Interview Process

based on 2 interviews

Interview experience

2.5
  
Poor
View more

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Aforeserve Engineer- Customer Support Salary
based on 272 salaries
₹1 L/yr - ₹4.5 L/yr
23% less than the average Engineer- Customer Support Salary in India
View more details

Aforeserve Engineer- Customer Support Reviews and Ratings

based on 138 reviews

3.6/5

Rating in categories

3.0

Skill development

3.1

Work-life balance

2.8

Salary

3.0

Job security

3.2

Company culture

2.6

Promotions

3.2

Work satisfaction

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