Addverb Technologies Senior Technical Manager Interview Questions and Answers

Q1. I have applied for technical Support Engineer position and most of the product are from surveillance system they asked About surveillance domain questions like what is arry configuration, Bandwidth measure...read more
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Q2. Interviewer check your problem solving capacity, work pressure handling capacity.
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Q1. Product Troubleshooting
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Q2. Soft skill to manage with customet
Ans. 
Effective communication, empathy, problem-solving, patience, adaptability
• Active listening to understand customer needs

• Empathy to show understanding and build rapport

• Problem-solving skills to address customer issues efficiently

• Patience to handle difficult customers calmly

• Adaptability to tailor communication style based on customer's personality
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Q1. Current salary, your background and expected salary
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Q1. Electrical panel wiring and related conveyor system
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Q1. How do you tackle with customer complaint,how you plan your service call
Ans. 
I address customer complaints by actively listening, empathizing, and providing timely solutions. I plan service calls by prioritizing urgent issues and scheduling appointments efficiently.
• Listen attentively to the customer's complaint and show empathy towards their situation

• Ask clarifying questions to fully understand the issue and gather necessary information

• Provide timely updates on the status of the service call an...read more
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Q1. Mechanical engineering Polytechnic diploma
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Q2. Other wise Good parson My attitude
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Q3. Write on interview As par
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Q4. Other wise good skill
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Questioned in simple aptitude problems to see the problem solving skills

Q1. Questioned on previous experience and projects handled
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Q1. Normal hr round with questions like tell me about yourself
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Q1. How many years experience in maintenance
Ans. 
I have 5 years of experience in maintenance.
• I have been working in the maintenance field for the past 5 years.

• During my previous job, I was responsible for the regular maintenance and troubleshooting of various equipment.

• I have gained extensive knowledge and skills in preventive maintenance, equipment repair, and troubleshooting.

• I have successfully completed several maintenance projects, ensuring minimal downtime and o...read more
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Q2. Roller shaft diameter and compressor and conveyor related questions
Ans. Roller shaft diameter increase in welding hardfacing rod and machining. Compressor loading pressure is 4 kg and unloading at 7 kg is used in power plant compressor.
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