Access Healthcare Senior Client Specialist Interview Questions and Answers

Q1. General medical billing questions
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Q1. Direct manager one on one
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Typing, English grammar and Mathematical test

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Q1. Tell me about yourself
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Q2. Previous career experience
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I have 5 years of experience as a Senior Client Specialist in the financial industry.
• Managed a portfolio of high-net-worth clients, providing personalized financial advice and solutions.

• Developed and maintained strong relationships with clients, ensuring their satisfaction and loyalty.

• Collaborated with cross-functional teams to address client needs and resolve any issues.

• Implemented strategies to increase client retent...read more
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Q3. Role and responsibilities of the last company
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As a Senior Client Specialist, my role was to provide exceptional customer service and support to clients, ensuring their satisfaction and loyalty.
• Managed a portfolio of high-value clients, addressing their inquiries and resolving any issues they encountered

• Developed and maintained strong relationships with clients, understanding their needs and providing tailored solutions

• Collaborated with cross-functional teams to en...read more
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Q4. Strength and weakness
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Q5. Reason for job change
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Q6. Salary expectation
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Q1. General billing in US healthcare
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Q2. Denial Management
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Q3. Case scenario on denial
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