100+ EY Global Delivery Services ( EY GDS) Interview Questions and Answers

I will listen to the client's concerns, empathize with them, and work towards finding a solution that satisfies both parties.

• Listen actively to the client's concerns and acknowledge their feelings

• Apologize for any inconvenience caused and assure them that their issue will be resolved

• Work with the team to find a solution that meets the client's needs

• Communicate the solution to the client and follow up to ensure their satisfaction

I will handle incident and conflict management by staying calm, listening actively, and finding a solution that satisfies all parties involved.

• Remain calm and composed to avoid escalating the situation

• Listen actively to understand the concerns and perspectives of all parties involved

• Identify the root cause of the incident or conflict

• Brainstorm potential solutions and evaluate their feasibility

• Communicate the proposed solution clearly and effectively

• Ensure that all parties inv...read more

Use numpy to calculate mean, median, and standard deviation of an array.

• Import numpy library: import numpy as np

• Create an array: arr = np.array([1, 2, 3, 4, 5])

• Calculate mean: mean = np.mean(arr)

• Calculate median: median = np.median(arr)

• Calculate standard deviation: std_dev = np.std(arr)

I have over 5 years of experience in financial analysis, including budgeting, forecasting, and financial modeling.

• Performed financial analysis to assess company performance and make strategic recommendations

• Created detailed financial models to forecast future financial performance

• Conducted variance analysis to identify trends and potential areas for improvement

• Prepared budget reports and presented findings to senior management

• Utilized financial software such as Excel, SAP, an...read more

SCCM is a system management tool used for deploying, managing, and monitoring software and hardware in a networked environment.

• OSD stands for Operating System Deployment, a feature in SCCM used for deploying operating systems to computers.

• SCCM console is the graphical user interface used to interact with the SCCM server and manage resources.

• Boundaries in SCCM define network locations where clients can be found and are used for content distribution.

• Logs in SCCM provide detaile...read more

Route cause analysis is important to identify the underlying reasons for a problem and prevent its recurrence.

• Helps in identifying the root cause of a problem rather than just treating the symptoms

• Prevents recurrence of the problem by addressing the underlying cause

• Improves overall efficiency and productivity by eliminating the cause of the problem

• Helps in making informed decisions and taking corrective actions

• Examples: In media, route cause analysis can help identify the rea...read more

Reconciliation is the process of comparing two sets of records to ensure they are in agreement.

• Identify the two sets of records to be compared

• Match the records based on a common identifier

• Investigate and resolve any discrepancies

• Update the records to reflect the correct information

• Examples include bank statement reconciliation, inventory reconciliation, and account reconciliation

Regular expression is a sequence of characters that define a search pattern. In JMeter, it is used to extract data from responses.

• Regular expressions are used to search for and extract specific patterns of text from a larger body of text.

• In JMeter, regular expressions can be used in the Regular Expression Extractor to extract data from server responses and use it in subsequent requests.

• For example, if you want to extract a session ID from a response, you can use a regular exp...read more

Traditional marketing relies on offline channels while digital marketing uses online channels.

• Traditional marketing includes print ads, billboards, TV commercials, and radio ads while digital marketing includes social media, email marketing, SEO, and PPC.

• Traditional marketing is often more expensive and has limited reach while digital marketing is more cost-effective and has a wider audience.

• Digital marketing allows for more targeted and personalized messaging while tradition...read more

Constructors in Python are special methods used for initializing objects. They are defined using the __init__() method.

• Constructors are called automatically when a new instance of a class is created.

• They are used to initialize instance variables within the object.

• Constructors are defined using the __init__() method in Python.

• Example: class MyClass: def __init__(self, x): self.x = x obj = MyClass(5)

Shallow copy creates a new object but does not duplicate nested objects, while deep copy creates a new object with all nested objects duplicated.

• Shallow copy only copies the references of nested objects, not the objects themselves

• Deep copy creates new instances of all nested objects

• Example: Shallow copy - Object.assign({}, originalObject); Deep copy - JSON.parse(JSON.stringify(originalObject));

1. Golden Rule of Account is to debit the receiver and credit the giver. 2. Amortization of Depreciation is the gradual reduction of an asset's value over time.

• Golden Rule of Account is a fundamental principle of accounting that states that for every financial transaction, there must be a debit and a credit entry.

• Debit refers to the amount of money that is owed, while credit refers to the amount of money that is received.

• For example, when a company sells goods on credit, it w...read more

I will address escalations by identifying the root cause, communicating with stakeholders, and implementing a solution.

• Identify the root cause of the escalation to understand the issue

• Communicate with all stakeholders involved to gather information and perspectives

• Implement a solution that addresses the root cause and prevents future escalations

• Follow up with stakeholders to ensure the issue has been resolved satisfactorily

Accounting is crucial for a firm's financial health and decision-making.

• Provides accurate financial information for decision-making

• Helps in monitoring and controlling expenses

• Ensures compliance with financial regulations

• Facilitates budgeting and forecasting

• Assists in evaluating the firm's performance and profitability

Digital marketing involves using online channels to promote products or services and targeting specific audiences.

• Digital marketing includes tactics such as social media advertising, email marketing, and search engine optimization (SEO).

• Targeting involves identifying specific demographics, interests, or behaviors to ensure that marketing efforts reach the most relevant audience.

• For example, a company selling athletic shoes might target ads to people who have recently searched...read more

Bank reconciliation statement is a document that compares the bank's records with the company's records of its bank account.

• It is used to ensure the accuracy of the company's financial records.

• It lists out any discrepancies between the two sets of records, such as outstanding checks or deposits in transit.

• The goal is to reconcile the balance per the company's records with the balance per the bank's records.

• It helps in identifying errors, fraud, or missing transactions.

• Once re...read more

Generators in Python are functions that allow you to iterate over a sequence of items without storing them all in memory at once.

• Generators are created using a function with 'yield' instead of 'return'.

• They are used to generate a series of values on the fly.

• Generators are memory efficient as they only compute the next value when needed.

• They can be iterated over using a for loop or by calling the 'next()' function.

Lists and tuples are data structures in Python used to store multiple items.

• Lists are mutable, ordered collections of items enclosed in square brackets, while tuples are immutable, ordered collections enclosed in parentheses.

• Lists can be modified after creation, while tuples cannot be changed once created.

• Lists are typically used for storing homogeneous items, while tuples are used for heterogeneous items.

• Example of a list: [1, 2, 3, 4]

• Example of a tuple: (1, 'apple', True)

Handling different types of situations requires adaptability, communication, and problem-solving skills.

• Stay calm and assess the situation before reacting

• Communicate effectively with all parties involved

• Think critically and problem-solve to find a solution

• Be flexible and willing to adjust your approach as needed

P2P cycle is the process of procuring goods and services from vendors and paying them for it. PO is a purchase order and Non-PO is a direct payment to a vendor.

• P2P cycle involves requisition, purchase order creation, goods receipt, invoice receipt, and payment

• PO is a formal document that outlines the details of the purchase, including quantity, price, and delivery date

• Non-PO is a direct payment to a vendor without a purchase order, typically used for low-value purchases or em...read more

I have extensive experience with cloud solutions and have successfully led on-prem to cloud migration projects.

• Led multiple on-prem to cloud migration projects for large enterprises

• Extensive experience with cloud platforms such as AWS, Azure, and Google Cloud

• Implemented hybrid cloud solutions for seamless integration between on-prem and cloud environments

Private subnet is isolated from internet, public subnet can access internet. Git stash command saves changes temporarily. Terraform data sources fetch information from external sources.

• Private subnet is isolated from internet, used for internal resources. Public subnet can access internet, used for external-facing resources.

• Git stash command is used to temporarily save changes in the working directory.

• Terraform data sources allow fetching information from external sources lik...read more

I approach troubleshooting challenges by identifying the root cause and finding a solution through collaboration and experimentation.

• I gather as much information as possible about the issue and analyze it thoroughly.

• I consult with colleagues and subject matter experts to gain different perspectives and insights.

• I experiment with different solutions and test them to see what works best.

• I document the troubleshooting process and the solution for future reference.

• For example, wh...read more

Automation is the process of using technology to perform tasks without human intervention. Selenium waits are commands used to synchronize test execution with the application's response.

• Automation involves using software tools to automate repetitive tasks

• Selenium waits are used to ensure that the test script waits for a specific condition to be met before proceeding

• Examples of Selenium waits include implicit wait, explicit wait, and fluent wait

Multicollinearity can distort model estimates; handling it ensures more reliable predictions and interpretations.

• 1. Remove Highly Correlated Features: Identify and eliminate one of the correlated variables. For example, if 'height' and 'weight' are highly correlated, keep only one.

• 2. Use Regularization Techniques: Apply Lasso or Ridge regression to penalize large coefficients, which can help in reducing multicollinearity.

• 3. Principal Component Analysis (PCA): Transform correl...read more

Object-oriented programming concepts and a program to print Prism.

• OOPs concepts include inheritance, polymorphism, encapsulation, and abstraction.

• Inheritance allows a class to inherit properties and methods from another class.

• Polymorphism allows objects to take on multiple forms.

• Encapsulation hides the implementation details of a class from other classes.

• Abstraction focuses on the essential features of an object and hides the unnecessary details.

• A program to print Prism can b...read more

Debit note is a document issued by a buyer to a seller to request a credit for overpayment or return of goods. Credit note is a document issued by a seller to a buyer to reduce the amount owed due to overpayment or return of goods.

• Debit note is issued by the buyer to request a credit from the seller.

• Credit note is issued by the seller to reduce the amount owed by the buyer.

• Debit note is used when there is an overpayment or return of goods by the buyer.

• Credit note is used when...read more

A subledger is a detailed record of transactions that feed into the general ledger.

• Subledgers provide more detailed information on specific accounts or categories.

• They help in tracking individual transactions before they are summarized in the general ledger.

• Examples include accounts receivable subledger, accounts payable subledger, and inventory subledger.

Cloud serverless and managed services approach involves leveraging cloud resources without managing servers directly.

• Serverless computing allows developers to focus on writing code without worrying about server management

• Managed services handle infrastructure management, scaling, and maintenance tasks

• Examples include AWS Lambda for serverless computing and AWS RDS for managed database services

OTC stands for Over-the-Counter, referring to medications that can be purchased without a prescription.

• OTC medications are available without a prescription from a healthcare provider

• They are typically used for minor ailments and symptoms

• Examples include pain relievers like ibuprofen and allergy medications like loratadine

Matching principle is an accounting concept that requires expenses to be matched with revenues in the period they are incurred.

• Expenses should be recorded in the same period as the revenues they helped generate.

• It ensures accurate financial reporting by showing the true cost of generating revenue.

• Example: If a company sells products in January, the cost of goods sold for those products should also be recorded in January.

• Helps in determining the profitability of a business by ...read more

Cloud solutions on microservice architecture involve deploying individual services in the cloud to improve scalability and flexibility.

• Microservices allow for independent deployment and scaling of individual services

• Cloud platforms provide scalability, flexibility, and cost-efficiency for microservices

• Use of containers like Docker and orchestration tools like Kubernetes can simplify deployment and management

• Examples: Netflix, Amazon, Uber

Procure to pay cycle is the process of acquiring goods or services and paying for them.

• Procurement: identifying the need for goods or services and selecting a supplier

• Purchase order: creating a formal request for the goods or services

• Receipt of goods or services: verifying that the goods or services were received as ordered

• Invoice processing: receiving and verifying the invoice from the supplier

• Payment: issuing payment to the supplier

• Reconciliation: ensuring that all invoices...read more

Methods of depreciation include straight-line, declining balance, sum-of-the-years' digits, and units of production.

• Straight-line method depreciates an equal amount each year

• Declining balance method depreciates a higher percentage in the early years

• Sum-of-the-years' digits method depreciates more in the early years

• Units of production method depreciates based on usage or output

• Depreciation methods affect the value of assets on financial statements

SQL commands can be classified into four types: DDL, DML, DCL, and TCL.

• DDL (Data Definition Language) commands are used to define the database structure, such as CREATE, ALTER, and DROP.

• DML (Data Manipulation Language) commands are used to manipulate data in the database, such as SELECT, INSERT, UPDATE, and DELETE.

• DCL (Data Control Language) commands are used to control access to the database, such as GRANT and REVOKE.

• TCL (Transaction Control Language) commands are used to ma...read more

KYC stands for Know Your Customer, it is done to verify the identity of customers and assess potential risks of illegal intentions.

• KYC is a process used by financial institutions to verify the identity of their customers.

• It helps in assessing the risk of illegal intentions such as money laundering, terrorist financing, and fraud.

• KYC involves collecting personal information and documents from customers to establish their identity.

• Examples of KYC documents include government-is...read more

The accounting cycle is a series of steps that businesses take to record financial transactions and prepare financial statements.

• The accounting cycle typically includes steps such as analyzing transactions, journalizing, posting to the general ledger, preparing a trial balance, adjusting entries, preparing financial statements, and closing entries.

• Each step in the accounting cycle is important for ensuring accurate and reliable financial information for decision-making.

• For ex...read more