Accenture Federal Services Deputy Service Marketing Manager Interview Questions and Answers

Good communication all products wise

Q1. Team handling and customers service
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Q2. Business analyst
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Customer service and suggest solutions

Q1. Tell me about your previous workplace?
Ans. 
My previous workplace was a fast-paced retail store with a focus on customer service and team collaboration.
• Managed a team of 15 employees to ensure smooth operations

• Implemented new customer service strategies resulting in a 20% increase in customer satisfaction

• Collaborated with other departments to optimize inventory management
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Q2. When you are graduated?
Ans. 
I graduated in 2015 with a Bachelor's degree in Business Administration.
• Graduated in 2015

• Bachelor's degree in Business Administration

• Completed my studies at XYZ University
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Q3. Tell us about your last work profile
Ans. 
I was responsible for overseeing daily operations, managing staff, and ensuring customer satisfaction.
• Managed a team of 15 employees

• Implemented new customer service strategies resulting in a 20% increase in customer satisfaction

• Handled scheduling, inventory management, and budgeting
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Q4. Have you completed the diploma?
Ans. 
Yes, I have completed the diploma in Business Management.
• Yes, I have completed a diploma in Business Management.

• I completed the diploma program at XYZ Institute.

• The diploma covered courses in finance, marketing, and leadership.

• I graduated with honors from the program.
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Q5. Do you have any knowledge related to optic fibe?
Ans. 
Yes, I have knowledge related to optic fiber.
• I have experience working with optic fiber cables in previous projects.

• I am familiar with the technology used in optic fiber communication.

• I understand the advantages of using optic fiber for high-speed data transmission.
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Ready for role test needs to be completed even after joining, if you fail the test, you are not eligible to work.

Q1. What is your knowledge regarding routers and switches in networking?
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Q1. Walk me through your cv
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Q2. Technical practical questions
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Q1. Pricing questions
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Q2. Why switching from current job?
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Q1. Tell me about your self
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Q2. Explain E&E features Asked about skills which you have mentioned in the resume. Why are you looking for job
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Q3. Explain in detail about tool which is you are using
Ans. 
I am currently using Microsoft Excel for data analysis and reporting.
• Microsoft Excel is a spreadsheet software used for organizing and analyzing data.

• I use Excel to create pivot tables and charts to visualize data trends.

• I also use Excel functions and formulas for calculations and data manipulation.
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Q4. Can you give one example how you used this tool
Ans. 
I used the tool to create a detailed project timeline for a major client presentation.
• Researched and selected the appropriate project management tool based on client needs

• Inputted all project tasks, deadlines, and dependencies into the tool

• Regularly updated and monitored the timeline to ensure project milestones were met

• Generated reports and visual representations of the timeline for client review
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Case study on 2008 financial crisis from Liquidity Standpoint

Q1. 1. HQLA, NCO classification 2. ASF RSF clssification 3. Impact of repo on Liquidity
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I used their resources and it was good and I passed the test. I got so unhappy when I noticed that they are charging me each month. I contacted them and they mentioned I should have unsubscribed. I did and also they reimbursed me because I hadn't used the tests.

Q1. I used their resources and it was good and I passed the test. I got so unhappy when I noticed that they are charging me each month. I contacted them and they mentioned I should have unsubscribed. I did and...read more
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Q2. I have no any questions and query
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Q1. About self and experience
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Q2. Working knowledge
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Q3. Plans to achive mille stones in this org.
Ans. 
I plan to achieve milestones in this organization by setting clear goals, creating actionable plans, tracking progress, and adapting strategies as needed.
• Setting specific and measurable goals for each milestone

• Creating detailed action plans with timelines and responsibilities

• Regularly tracking progress towards milestones

• Adapting strategies based on feedback and results

• Celebrating achievements and learning from setbacks
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Q4. About banking product and services knowledge
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Q5. Ablity of Risponsibility , Accountbility and Leadership.
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Q1. About Previous role and risponsbility
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Q2. About package and aspects
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