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5 Core Electronics Customer Care Executive Interview Questions and Answers

Updated 1 Feb 2025

5 Core Electronics Customer Care Executive Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Aug 2024.

Round 1 - HR 

(3 Questions)

  • Q1. How do you deal with difficult customers?
  • Ans. 

    I remain calm, listen actively, empathize, find solutions, and escalate if necessary.

    • Remain calm and composed

    • Listen actively to understand the customer's concerns

    • Empathize with the customer's situation

    • Find solutions to address the customer's issues

    • Escalate to a supervisor if necessary

  • Answered by AI
  • Q2. What is customer service according to you
  • Ans. 

    Customer service is the act of providing assistance and support to customers before, during, and after a purchase.

    • Listening to customer needs and concerns

    • Providing timely and accurate information

    • Resolving issues and complaints effectively

    • Being friendly and empathetic towards customers

    • Going above and beyond to exceed customer expectations

  • Answered by AI
  • Q3. Introduce yourself
  • Ans. 

    I am a dedicated and experienced Customer Care Executive with a passion for providing excellent service and resolving customer issues.

    • I have over 5 years of experience in customer service roles

    • I am skilled in handling customer inquiries, complaints, and feedback

    • I have a strong ability to empathize with customers and find solutions to their problems

    • I am proficient in using CRM software and other customer service tools

    • I ...

  • Answered by AI

Interview questions from similar companies

Interview experience
1
Bad
Difficulty level
Hard
Process Duration
-
Result
Selected Selected

I appeared for an interview in Jan 2025.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Previous company
  • Ans. 

    I worked at XYZ Corp as a Sales Executive for 3 years.

    • Managed a portfolio of key accounts and consistently exceeded sales targets

    • Developed and implemented strategic sales plans to drive revenue growth

    • Collaborated with cross-functional teams to deliver exceptional customer service

  • Answered by AI
  • Q2. Mathamatics
Round 2 - Aptitude Test 

If I had known about this company beforehand.

Interview Preparation Tips

Interview preparation tips for other job seekers - If you join this company, be prepared for many challenges that arise after joining the backend team, as there is a lack of support if you encounter any problems; no one will assist you. No hr policy, no management
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Based on Resume, JD and previous work experience

Interview Questionnaire 

2 Questions

  • Q1. Kya Agr Kisi Ki Manage K Sath Bnti H Tbhi Permotions Hoti Work Or Skills Koi Kam Nahi aata?
  • Q2. Agr Koi Male Senior Kisi Female Senior Ko Uske Work K regarding Spot Karta H To Kya Unka Koi affair Chal Rha Hota H?
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. About job roll and responsibility
Round 3 - Technical 

(1 Question)

  • Q1. About process and daily work management
Round 4 - Technical 

(1 Question)

  • Q1. About job work and improvement related
Round 5 - HR 

(1 Question)

  • Q1. About company profile work life balance
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. OEE, Quality Circle
Round 3 - Plant head 

(1 Question)

  • Q1. Conflict management
Round 4 - Group head 

(1 Question)

  • Q1. Managing skills
Interview experience
4
Good
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Oct 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Basic Introduction
  • Ans. Start with your name, family details in short, educational details then your current working Role & Responsibility
  • Answered by indispensablejerry
  • Q2. Company 5s policy and
Round 3 - Technical 

(4 Questions)

  • Q1. Welding specially MIG & Spot
  • Q2. Difference between mig & spot consumables, Types of welding machines Basic welding parameters.
  • Ans. 

    MIG consumables are used in MIG welding for continuous wire feeding, while spot consumables are used in spot welding for localized heat application.

    • MIG consumables are used in MIG welding for continuous wire feeding

    • Spot consumables are used in spot welding for localized heat application

    • Types of welding machines include MIG, TIG, stick, and spot welders

    • Basic welding parameters include voltage, current, wire feed speed,

  • Answered by AI
  • Q3. KPI's, Achivement & cost savings
  • Q4. Type of welding Machines Robotic knowledge like Mastring and Trobushooting

Interview Preparation Tips

Interview preparation tips for other job seekers - If you're in weld shop production department then you have to know
1. Basic welding & it's types and parameters.
2. Parameters difference between Pressure & non pressure welding ( non-fusion & fusion welding.)
3. Difference between consumables of mig & spot.
4. Welding defects.
5. Your documents like current force checking, tip dresser working principle.
6. Robotic knowledge Teaching, mastering of robots and Trobushooting.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Technical discussion about product you worked on

Interview Preparation Tips

Interview preparation tips for other job seekers - Never join simple

I applied via Referral and was interviewed in Mar 2018. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Interview was good

Interview Preparation Tips

Round: Group Discussion
Experience: To handle the founder day activity as a chief .

General Tips: I cleared both two rounds of interview but I did not get job. Because I worked in Hypercity retail company and now Hypercity is also a part of future group. So they did not give me salary growth of a single penny. And they committed for job in different city with the same package, which I was taking from my previous company. I said them that I can't survive with this package and they told me it is company policy that we will hire Hypercity employees on same package. Even they was giving salary hike with 20 to 30 % to other candidates whom was not worked with other company except Hypercity. That's why I did not join easy day store.
Skills: Decision Making Skills
Duration: <1 week

I applied via Referral and was interviewed before Jan 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Please run through your CV.
  • Q2. Will you be able to handle Ind AS financials?
  • Ans. 

    Yes, I have experience in handling Ind AS financials.

    • I have worked with Ind AS financials in my previous roles.

    • I am familiar with the accounting standards and reporting requirements.

    • I have undergone training on Ind AS and keep myself updated with any changes.

    • I am confident in my ability to handle Ind AS financials for this role.

  • Answered by AI
  • Q3. Do you have any experience in investing in capital markets?

Interview Preparation Tips

Interview preparation tips for other job seekers - Only for those looking for role in a Family office.

5 Core Electronics Interview FAQs

How many rounds are there in 5 Core Electronics Customer Care Executive interview?
5 Core Electronics interview process usually has 1 rounds. The most common rounds in the 5 Core Electronics interview process are HR.
What are the top questions asked in 5 Core Electronics Customer Care Executive interview?

Some of the top questions asked at the 5 Core Electronics Customer Care Executive interview -

  1. How do you deal with difficult custome...read more
  2. what is customer service according to ...read more

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5 Core Electronics Customer Care Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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