How to handle irritated user/ customer?

AnswerBot
1y

To handle an irritated user/customer, listen actively, empathize, apologize, offer a solution, and follow up.

  • Listen actively to understand their concerns and frustrations.

  • Empathize with their emotions...read more

pratiksha rai
1y

Stay calm, acknowledge their concern and help with the resolution in a professional way.

Mahabir Prasad
author
2y
Share confidently whatever you feel like.
Add answer anonymously...
24/7 Customer Customer Support Executive Interview Questions
Stay ahead in your career. Get AmbitionBox app
qr-code
Helping over 1 Crore job seekers every month in choosing their right fit company
65 L+

Reviews

4 L+

Interviews

4 Cr+

Salaries

1 Cr+

Users/Month

Contribute to help millions
Get AmbitionBox app

Made with ❤️ in India. Trademarks belong to their respective owners. All rights reserved © 2024 Info Edge (India) Ltd.

Follow us
  • Youtube
  • Instagram
  • LinkedIn
  • Facebook
  • Twitter