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Engaged Employer
Teleperformance
3.9
based on 29.9k Reviews
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Teleperformance CCE Benefits
Updated on 23 Jun, 2022
Employee reported benefits
9 benefits available at Teleperformance
Office Perks
Professional Support
Health & Insurance
Time Off
Financial Benefits
Office Perks
18 total responses
Cafeteria
9 total responses
Office cab/shuttle
4 total responses
Child care facility
2 total responses
Free meal
2 total responses
Professional Support & Learning
17 total responses
Job/Soft skill training
12 total responses
Professional degree assistance
3 total responses
International/On-site exposure
2 total responses
Health & Insurance
5 total responses
Health insurance
5 total responses
Time Off
no data available
Financial Benefits
no data available
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a deputy manager
4d
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents.
🔹 AI-powered voice modulation is minimizing the need for language training.
🔹 Chatbots and virtual assistants are handling routine queries.
🔹 Automated workflows are streamlining backend operations.
What’s the way forward?
Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape.
💡 How do you see AI reshaping the BPO industry? Share your thoughts
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Teleperformance CCE Reviews and Ratings
based on 99 reviews
3.2/5
Rating in categories
3.3
Skill development
3.0
Work-life balance
2.9
Salary
2.9
Job security
3.0
Company culture
2.5
Promotions
2.9
Work satisfaction
Reviews
Incentives are good
Explore 99 Reviews and Ratings
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