Zuora Customer Success, Service & Operations Department Salaries in Chennai

Likes

Good salary

Dislikes

Work life balance is the major issue Don’t give much hike Frequent layoffs Expectations to complete tasks on the day of assignment Managers are negligibly skilled; they talk about their experience but the actual field knowledge they have is approximately zero Unskilled and incorrect background people at higher leadership

Likes

Lunch is provided in the office

Dislikes

Very bad WLB if you're working with Indian and Chinese teams, you'll be expected to work on weekends. Promotions are hard and biased. No proper documentation, people try to create dependency. Frequent layoffs and PIPs in the company. Too much micromanaging of employees.

Likes

1. Employee Benefits: Zuora offers a competitive compensation package and benefits including health insurance. 2. Work-Life Balance: Maintaining a healthy work-life balance is important to employees, Zuora is reported to be considerate of this aspect.

Likes

The technology and product are good.

Dislikes

The culture is not good. They kind of make you work for 16 to 18 hours a day. The senior leadership in US and Beijing does not have good understanding about the Indian work culture. People from Beijing work almost 18 hours a day and they expect you to do the same. Having a small engineering team they would expect you to do the development to production support for a large customer base.

Likes

Too much internal issues. not understanding employee issues and not try to solve from management or HR

Dislikes

High internal issues. not good place work interdependently. if we we slave to USA team, we can work long years.