Zeta Customer Success Manager salaries in Mumbai

Likes

The best part was the team members and my reporting manager

Dislikes

...re the front facing team to the clients, our efforts were not really recognised. No ESOPs, no bonus etc for our team. Not that we were not into codes :) basically the whole attention was to the folks actively writing codes :)

Likes

1. Great co-founders with good ethics and strong personalities 2. Good salary and perks 3. Finance domain is challenging and interesting

Dislikes

1. Work life balance was difficult 2. Too frequent team re-orientations, creates lot of confusion. Many a times this leads to lack of direction for months. Leads to internal politics to stay relevant. 3. Employees work under a constant fear of elimination. You may be a star performer this quarter, and may be asked to leave the next quarter.

Likes

apart from salary didnt find anything interesting about the org.

Dislikes

lot and lot of micromanagement toxic work culture no process is followed for software development legacy codebase no standards, guidelines followed in coding very immatured org

Likes

Good problem statement. Latest technology stack. Good compensation. Highly professional and quality employees, especially ones that were hired during Covid. Good facilities in the office.

Dislikes

Unclear problem-product fit. RTO and mandatory attendance policy. Unprofessional early-stage employees flexing their bloated titles and closeness to founders. Individual centric appraisal and no org/team level bonuses. Appraisal comes with one year bond. Changing notice periods. No transportation/allowance provided by company.

Likes

- People - Pay - Benefits

Dislikes

- Hustle Culture - New office in Whitefield - Sometimes you don't understand if the work that you are putting in is making any difference or not to the company - Had great culture few years back but it has declined with rapid growth in company size