Search

Salaries

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
  • Community
+ Contribute
notification
notification
Login
Premium Employer

i

This company page is being actively managed by Zepto Team. If you also belong to the team, you can get access from here

Zepto Verified Tick

Compare button icon Compare button icon Compare
3.5

based on 1.1k Reviews

filter salariesFilter salaries by
Designation
Experience
Location
Customer Success, Service & Operations

Clear (1)

Zepto Customer Success, Service & Operations Department Salaries in India (Updated 2025)

based on 474 latest salaries
Designation Avg Annual Salary Open Jobs

Associate Director

11 - 13 years exp. (3 salaries)
unlock blur

₹30 L/yr - ₹37.6 L/yr

1 job opening

Onboarding Executive

1 - 3 years exp. (3 salaries)
unlock blur

₹2.6 L/yr - ₹3.6 L/yr

City Operations Manager

12 - 15 years exp. (3 salaries)
unlock blur

₹16.9 L/yr - ₹36 L/yr

Deputy Store Manager

0 - 7 years exp. (3 salaries)
unlock blur

₹6 L/yr - ₹6.5 L/yr

Senior MIS Executive

2 - 7 years exp. (3 salaries)
unlock blur

₹5 L/yr - ₹5.3 L/yr

1 job opening

Deputy Manager

0 - 5 years exp. (3 salaries)
unlock blur

₹4.5 L/yr - ₹6 L/yr

Senior Operations Manager

1 - 7 years exp. (3 salaries)
unlock blur

₹15 L/yr - ₹17 L/yr

Customer Care Executive

5 - 8 years exp. (3 salaries)
unlock blur

₹3 L/yr - ₹4 L/yr

Shift Manager

2 - 4 years exp. (3 salaries)
unlock blur

₹3 L/yr - ₹3.3 L/yr

Packager

0 - 2 years exp. (3 salaries)
unlock blur

₹1.6 L/yr - ₹2 L/yr

Retail Manager

4 - 8 years exp. (3 salaries)
unlock blur

₹2.7 L/yr - ₹4.5 L/yr

CS Associate

0 - 3 years exp. (3 salaries)
unlock blur

₹3.2 L/yr - ₹3.5 L/yr

Warehouse Manager

6 - 7 years exp. (3 salaries)
unlock blur

₹6 L/yr - ₹7.2 L/yr

Deputy Delivery Manager

0 - 2 years exp. (3 salaries)
unlock blur

₹5.5 L/yr - ₹6 L/yr

Team Leader WFM

10 - 11 years exp. (3 salaries)
unlock blur

₹6.5 L/yr - ₹7.8 L/yr

Senior Telecaller

8 - 10 years exp. (AmbitionBox Estimate)
unlock blur

₹2.5 L/yr - ₹3.2 L/yr

Delivery Executive

6 - 8 years exp. (AmbitionBox Estimate)
unlock blur

₹4.1 L/yr - ₹4.5 L/yr

Delivery Partner

3 - 6 years exp. (AmbitionBox Estimate)
unlock blur

₹1.7 L/yr - ₹4 L/yr

Team Coach

6 years exp. (AmbitionBox Estimate)
unlock blur

₹3.8 L/yr - ₹4.8 L/yr

Manager II

5 - 6 years exp. (AmbitionBox Estimate)
unlock blur

₹11.2 L/yr - ₹12.3 L/yr

Last Updated: 2 Mar, 2025

Top trending discussions

View All
Salary Discussions, Hike & Promotions
2w
a senior quality lead
Help me with in hand salary
Hi All, I'm so much confused in calculating my in hand salary by excluding the variable pay. Anyhow variable pay will have 30% tax directly on it. So by excluding If I calculate my monthly inhand using old and as well as new regime of 2025. I don't know which one to choose and which is best for me. Currently 80C is 1.5lakhs and 80D is 50k and Rent paid was around 75k help me to calculate in hand as per the above assumptions
FeedCard Image
Got a question about Zepto?
Ask anonymously on communities.

Salary related reviews for Zepto

3.6

Rated by 267 employees for salary & benefits

Deputy Cluster Manager in Hyderabad / Secunderabad

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 12 Dec 2024
3.0
 for  Salary and Benefits

Likes

Timely Salary, Striving for being best and follow labour regulations.

Dislikes

... all through the organisation, no employee is satisfied with their work culture. All are doing their job purely because of the salary. Employees are scared to share their concerns with their managers. Complete environment is throughout pressure management.

read more
  • Skill development - Poor
    • +5 more

Executive Packaging in Noida

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 17 Jul 2024
1.0
 for  Salary and Benefits

Likes

don't like 😒

  • Work-life balance - Excellent

Dislikes

...umar and I am working as a packer in zepto company for two years and two months. There has been no increase in salary and for the last ten months the salary is getting reduced.

read more
  • Salary - Bad
    • +5 more

Deputy Cluster Manager in Mumbai

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 16 Jul 2024
3.0
 for  Salary and Benefits

Likes

Compensation is best in market Upcoming quick-commerce giant with process builders

read more
  • Job security - Good
    • +1 more

Dislikes

If you are prioritising work-life balance, please don't come here. Pain points in processes are very contradictory. To solve one issue, other might got messed up

read more
  • Skill development - Poor
    • +3 more

Customer Care Executive in Hyderabad / Secunderabad

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 17 Aug 2024
2.0
 for  Salary and Benefits

Likes

...orning shift till training . I wish I get morning shift after training as well . Training will last for 2 weeks till then you will whole salary including pf . After training pf would be separated n u will get the rest salary .

read more
  • Skill development - Good
    • +2 more

Dislikes

They didn't took my interview same day . It took 2 days still my offer letter will be given at joining . Second thing rotational shifts .

read more
  • Salary - Poor

Store Incharge in Mumbai

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 18 Jun 2024
4.0
 for  Salary and Benefits

Likes

Salary and benifit

  • Salary - Good

Dislikes

There is complete politics going on in Zepto organization, first they will promote you in the name of excellence, then they will put you on the pipe of skill, no approach, no one will come for training, no one from upper level management will do it on the basis of manager feedback. promote yourself

read more
  • Skill development - Poor
    • +5 more
see more salary related reviews

Zepto interview questions by designations

Shift Incharge (13)Software Development Engineer 3 (9)Senior Software Engineer (9)Store Manager (7)
View all 183 interview experiences
More about working at Zepto

Zepto Salary FAQs

How much does Zepto pay per year?
The average Zepto salary ranges from approximately ₹1 Lakh to ₹3 Lakhs per year for a Salesman and ₹70 Lakhs to ₹93 Lakhs per year for a Engineering Manager. Salary estimates are based on 474 Zepto salaries received from various employees of Zepto. Zepto employees rate the overall salary and benefits package 3.6/5 stars.
What is the highest salary in Zepto?
The highest-paying job at Zepto is a Engineering Manager with a salary of ₹70 Lakhs to ₹93 Lakhs per year. The top 10% of employees earn more than ₹30.53 lakhs per year. The top 1% earn more than a whopping ₹70 lakhs per year.
What is the minimum salary in Zepto?
Minimum salary at Zepto depends on the role you are applying for. For Delivery Boy the minimum salary is ₹1 Lakh to ₹6.5 Lakhs per year, and for Shift Incharge the minimum salary is ₹2 Lakhs to ₹4.8 Lakhs per year and so on.
What is the salary package for freshers in Zepto?
The average salary at Zepto for freshers varies from ₹1.2 Lakh to ₹3 Lakhs per year for Packager and ₹20 Lakhs to ₹36 Lakhs per year for Software Engineer.
What is the notice period at Zepto in Customer Success, Service & Operations Department?
According to AmbitionBox, 54% of the Zepto employees in Customer Success, Service & Operations Department reported a notice period of 15 days or less, 41% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 740 responses on AmbitionBox in last 2 years.

Mark your calendar for
Women @ Work from Mar 6-8

Grow your career with industry insights, exclusive jobs & exciting rewards

Tell us how to improve this page.

Average annual salary in Customer Success, Service & Operations department at Zepto is INRunlock blur . Salary estimates are based on 474 Zepto latest salaries received from various employees of Zepto.

write
Rate your company